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"Nice room Clean room Friendly"

"The shuttle and staff were great!! Room was great. Bartender was great!! The only thing I think needs work is the bathroom. Those tiles are really slippery and I took a fall. You need strips in there or something. Other than that we will be back for sure. Thank you ❤️"

"The Richardson is a magnificent and masterful architectural experience. Vast and captivating to the historically minded. We really enjoyed our stay. We were introduced to the architecture of Buffalo which houses structures that rival those we visited in Europe. Highly recommend for those with the interest. "

"Upgraded me to jacuzzi suite which was nice but hotel in need of major renovation"

"This hotel is clean and it’s stuff are kindness and efficient "

"Breakfast was okay and parking was great!"

"HOTEL CHARGED ME FOR AN HALF DAY AS MY DAUGHTER LEFT SOME STUFF IN THE ROOM; I HAD LET HOUSE KEEPING KNOW AS I WAS LATE GETTING OVER TO THE EVENT CENTER. I WAS TOLD IT WAS OK AS THEY WOULD NOT BE CLEANING THE ROOM TILL 5PM; AT 3:45 SECURITY HAD TO LET US IN THE ROOM TO GRAB LEFT ITEMS AND WAS RUDE ABOUT IT; I EXPLAINED HAD TO LEAVE QUICKLY TO NOT MISS AWARDS AND WAS TOLD BY HOUSE KEEPING IT WAS FINE. ALSO HOTEL DID NOT HAVE ANYTHING OPEN FOR US CONSIDERING THE COMPETION BREAKFAST OPEN AT 7 KIDS HAD TO BE AT EVENT CENTER AT 7:00 AM. RESTRAUNT FOR DINNER NOT OPEN TILL 4 AGAIN NOT TAKING IN CONSIDERATION THE MAJORITY OF GUESTS SCHEDULES WE WERE NOT ABLE TO USE."

"I stayed at this hotel for my daughter’s wedding and had a very nice experience. The hotel was clean, and the staff was kind and helpful. They offer breakfast, and we also used the swimming pool and the gym, which were both very good. We stayed for three days, and everything was comfortable and pleasant. I also think the price is very affordable for what they offer. I would recommend this hotel to others."

"The gym was small but sufficient "