"The room was clean. Staff was friendly but did not volunteer my complementary “bottle of wine” that had been advertised at booking. I had to ask for it later, and was presented with a “personal size” (.375 l) bottle with one plastic glass in the little paper bag. My booking was for two guests… AC unit in the room sounded like a mini-tractor every time it would turn on, and sleeping with that background noise was interesting. Elevators are a separate affair altogether - plan on waiting for them for a long while, and then be prepared that they would take you to unexpected levels a couple times before reaching yours 😂. The location is perfect for The Climate Pledge Arena goers which was the main reason we had chosen this particular place, as well as any other events nearby. We parked at the hotel’s garage, and it’s very tight and crowded during the events. "