6/10 Okay
Edwina
Travelled with family and small children
20 May 2024
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The first room we checked into had washed, but still bloodstained duvet cover on the bed. We went back to the front desk, where a lady was very kind and helpful very apologetic and immediately rectified the situation. We were thankful for her service and also very understanding that this was beyond her control, and that it related to housekeeping specifically. The neighbourhood is a generally better area for the south side. However, particularly at this site it seemed to be a little bit less safe and a little bit more sketchy. Overall, I’d be hesitant to park my vehicle without being in a well lit area. There were a few less savvy characters staying on the main floor in particular, and we did find there to be a fair bit of in and out of traffic in the hotel lobby bathroom related to same. It was unclear why there was a family group seated/laying on the lobby couches (some sleeping) upon return to the room after a movie at 10 PM. I’m not sure what the story was there but overall didn’t seem to be appropriate or safe. Breakfast was good, pool facilities fine, premises basically clean but dated otherwise.
Edwina
Stayed 1 night in May 2024