"Room wasn’t up to par- hair in shower, on floor- rusty fixtures. Breakfast was good…pool out of service although website stated in service. Morning clerk “nice-nasty”. We couldn’t find the iron, so I called front desk & in true southern fashion, I respond with yes sir/no sir being that the voice was heavy. Well that offended the young lady who answered the phone who proceeded to talk to someone beside her stating that “ugh, I don’t know why these people keep calling me sir”. I stated that I’m still on the phone. She responded by saying she was sending a housekeeper up. "