Lounge lobi

Ulasan untuk Serail Hotel & Lodging

3 out of 5
Serail Hotel & Lodging
Main Street, Facing, Ehden

Ulasan

2,0
Penilaian 10 - Sangat Bagus. 0 dari 1 ulasan" "
Penilaian 8 - Bagus. 0 dari 1 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 1 ulasan" "
Penilaian 4 - Buruk. 0 dari 1 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 1 ulasan" "

6,0/10

Kebersihan

6,0/10

Staf & layanan

6,0/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

Rania

Bepergian bersama keluarga
In April after 2 months of reservation with Expedia and payed all amount of hotel they called me they were too rude to me and try to cancel my reservation they need more money x4 the amount I paid (due to a big event in the area). Even after the case was open with Expedia in April and inform ministry of tourism in Lebanon, when we checked out they asked for extra charge 80$. I contact Lebanon tourist Police and they solve the problem with the hotel.
Menginap 1 malam pada bulan Juni 2019