Hotel dekat Mal EkoCheras

"The hotel is attached to a shopping mall which has plenty of shops, choice of restaurants, a grocery/supermarket, foreign exchange and parking facilities. Staff were fantastic, respectful, helpful and very kind. Customer Service Manager Vivien was very helpful, as were all other staff. Best location to stay as only 20 minutes from central Kuala Lumpur and easy reach to other points of interest. Grab Taxi's are also very cheap to use from this point. Cannot fault the hotel at all and will be...

"Some equipments in the room are broken and look quite old."

"This place is definitely top rated in Cheras. Connected to Metro and easy access to grab at lower ground floor. The reception is inside the mall like one of the store, so figuring out where it is, is slightly confusing but they send a video of how to reach so should be manageable. The studio is so clean, great for a family. Kitchen is good. Hot water geyser model is different here and can be tricky to learn how to use, if you havent used before. Staff is cooperative, answered all our queries...

"Very good service property was in excellent condition and closer to everything "

"Room are constantly humid since almost all lack any window at all. The shower/toilet is just a glass partition inside the bedroom and it never drys. Your clothes, linen and luggage absorb the moisture and get wet. Management had no solution and refused cancellation. After strong words and 3 days, allowed upgrade to one of the few rooms with window. The “wonderful” reviews posted seem clearly fake. Cleaning staff made a great effort to make the room livable"

" check in information is not clear and very poor diectiion. Didn’t indicate the which block? No reception . "

"The sound insulation is very poor. We could hear everything from next room they speak and do. There was no chair in the room at all."

"Clean "

"Big room with quite clean condition. The room AC was not cool enough for me. The internet wifi should be improved"

"This property is located in a convenient place with a MRT station nearby and a shopping centre below. However, the management team really needs some improvements to make this place more welcoming to the guests. When we checked in, we found there were multiple issues with the unit: 1) the washer machine was actually very hard to reach -- it was placed outside with a giant AC over the head; 2) the AC did not work well -- it might need some basic maintenances; 3) the housing keeping staff did not...

"良かった点 ・清潔 ・whatsupによる返信が早い ・電源のOAタップがあった。 ・壁が厚いのか、たまたま静かな人たちしかいなかったのか、周囲の部屋から全く音が響いてこなかった。別のコンドミニアムでは、この点がひどかったので。 ・ミディアムサイズのワイングラスがあった。 ・洗濯機が乾燥機付き且つ容量も多めで使い勝手が良い。 ・テレビがでかい。 ・ソファベッドがある。 悪かった点 ・デポジット300RMが必要との話を到着日に聞いた。（返金手段無く結局支払わずに済んだが） ・窓の外に金網が一面あるため、夜景が見づらい。 ・プールの使用可能時間をどこかに書いておいて欲しい。（whatsupで確認したが、間違っていた） ・物を置ける台が極端に少ない。スマホの充電にはアイロン台を流用。せめてベッド脇に小さなテーブルなど台が欲しい。 ・ライトがいくつか使えない状態だった。 ・カトラリーにナイフが無い。 ・とあるベッドのカバーが所々色褪せて汚く見えた。洗ってはいるのだろうが、到着して見た際にガッカリする。 ・フェイスタオルがないとのことだったが、あっても良いと思う。 "

"First of all we've been waiting an hour just to get the key and end up the room card cant access. Arrange change to another room at another floor but rooms are not clean. Strong odor left from previous tenant and the bedsheet are not well organise. Call and message for help but didn't reply and no responses at all. Hairdryer and toilet roll not provided as stated. Next day only reply out of stock when we almost need to check out. Honestly, i wont be back for this owner property as services very...

"Okay for few nights stay. Basic accommodation with bathroom and shower. Location close to AEON and VeloCity malls with lots of restaurants and shops available. Metro and buses nearby, easy to travel around"

"Nothing! It was different from the pictures."

"The room was dirty with bugs and cockroaches everywhere, the hot water service did not work properly, the bedroom air conditioning did not work properly, room was in severe need of maintenance. The agent was contacted regarding these issues and was purely a patch up process. I would suggest to anyone thinking of staying here to look for another place."