Search Hotels Near El Jardin de Serrano, Madrid

"excellent "

"Wonderful hotel within a walking distance from a lot of sights. Friendly and efficient staff. The hotel has an amazing sky bar!"

"All ok"

"The location is great , the staff is excellent and very helpful, helped us booked palace ticket , museum tickets also helped to get a taxi for us when my uber price is ridiculous to go train station . The breakfast is so many varieties and excellent qualities. The staff made you feel at home . Wonderful hotel and excellent staff ."

"The hotel has wonderful views of the City, however, the service by the staff is awful."

"Great location, very friendly and helpful staff, beautiful premises, and terrific on-site bars and restaurants! Exactly what I like in a hotel!"

"Staff didn’t speak good English. I had a lot of challenges with the WiFi which was a big problem. "

"Ok"

"For a 4 star hotel it was disappointing to see there was no facilities in the room to make a cup of tea. At night I had to go downstairs to the bar and pay 2.50 Euros each time i would want a cup of tea…But they have a full stock up mini bar with alcoholic drinks which to me was useless. Not even a complimentary water bottle on arrival"