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Hotel Fenix Gran Meliá - The Leading Hotels of the World

Travelers enjoy rejuvenating spa treatments and warm hospitality from attentive staff while exploring Madrid's vibrant Gran Via just steps away

Choose dates to view prices

Hotel Fenix Gran Meliá - The Leading Hotels of the World offers a tranquil retreat in central Madrid. Guests enjoy spa treatments, in-room WiFi, lobby coffee, and attentive staff providing babysitting and tour assistance, consistently praised by visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp9.062.866
Rp9.969.153 total
includes taxes & fees
8 Jun - 9 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 45 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self-parking fee: EUR 45.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Fenix Gran Meliá - The Leading Hotels of the World pet-friendly?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran Meliá - The Leading Hotels of the World on 8 Jun 2026 start from Rp9.062.866, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Self-parking is available for EUR 45.00 per day.

What time is check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Checkout is at noon.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 105 per vehicle applies.

Where is Hotel Fenix Gran Meliá - The Leading Hotels of the World located?

Located in Salamanca, this spa hotel is within a 15-minute walk of U.S. Embassy and Gran Via. National Prado Museum and Puerta del Sol are also within 1 mi (2 km). Colon Station and Serrano Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 762 out of 1001 reviews
Rating 8 - Good. 165 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Jan Engel

Liked: Cleanliness, amenities, property conditions & facilities
Professional and friendly service - charming rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

oscar e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the surrounding areas are great for walking and shopping
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. Have stayed here several times. The service and staff are amazing.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Great breakfast.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, wonderful staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location Service was excellent Staff very accommodating
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful antique style room & hotel in the heart of Madrid. Excellent food!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff service
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this five-star hotel in Madrid with our family. From the moment we arrived, everything was well organized and welcoming. The room was spacious, comfortable, and well suited for a family stay. The staff was professional, kind, and always available to help, making us feel truly taken care of. The facilities were excellent and met the high standards expected from a luxury hotel. Overall, it was a very pleasant experience, and we would gladly return on a future trip to Madrid
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Priti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a treat for us. We stayed in their red deluxe & it was an amazing experience. Room was gorgeous, bit small for what we paid, was expecting something bigger. The staff in general are soo friendly & helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Celso J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and superb service in the heart of Madrid
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Simon Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Prado and other museums. Close to metro. Upscale area, quiet
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recommend this hotel for family as well as couples, very well located, nice staff and the property is amazing!!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well located, good service and nice staff
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel.

beautifully kept, very well located, will definitely stay again. Breakfast really good.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly staff, rooms are nice size
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Armando Mora

Liked: Cleanliness, staff & service, amenities
I love it everything was top notch the staff great every suggestion was excellent Andrea in front desk was excellent with her choices and help I suggest everyone to try the Melia experience top of the line see for your self if you are in Madrid I know I will be back
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Maritza

Staff is very friendly. Location is excellent.
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Madrid!

We really enjoyed our stay. The staff is extremely friendly and helpful! The rooms have a good size, the restaurantes are excellent on the property and they are always ready to help!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent hotel always. The best service and great staff
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fenix Gran Melia creates an amazing experience for every guest - impeccable service, wonderful breakfast, excellent location - truly memorable stay in every way.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Neritan

Liked: Cleanliness, property conditions & facilities
Great hotel, location, service, staff, breakfast. We really enjoyed our stay here, will be back soon. Thank you for everything
Stayed 3 nights in Jan 2025