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CoolRooms Palacio de Atocha

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Luxury
VIP Access
4.0 star property
9.8

Exceptional

Serene oasis in vibrant cityscape

Beautifully appointed rooms and elegant decor create a serene oasis amidst the city's vibrant energy. Delight in a refreshing pool, sumptuous breakfast options, and impeccable room service twice daily.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is Rp7.090.541
Rp7.799.698 total
includes taxes & fees
15 Jun - 16 Jun

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About this property

CoolRooms Palacio de Atocha

  • Upscale hotel near Puerta del Sol
  • A short walk from Plaza Mayor and Gran Via, CoolRooms Palacio de Atocha provides an airport shuttle, a poolside bar and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Babysitting (surcharge), concierge services and a water dispenser
    • ATM/banking services, newspapers in the reception and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff and walkable location
  • Room features
  • All guest rooms at CoolRooms Palacio de Atocha include comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries and hairdryers
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 30 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses some geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does CoolRooms Palacio de Atocha have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 15 Jun 2026 start from Rp7.090.541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CoolRooms Palacio de Atocha pet-friendly?

No, pets are not allowed at this property.

How much is parking at CoolRooms Palacio de Atocha?

Self-parking is available for EUR 32 per day.

What time is check-in at CoolRooms Palacio de Atocha?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at CoolRooms Palacio de Atocha?

Checkout is at noon.

Does CoolRooms Palacio de Atocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145 per vehicle applies.

Where is CoolRooms Palacio de Atocha located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol and Plaza Mayor. San Miguel Market and Museo Nacional Centro de Arte Reina Sofía are also within 10 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 877 out of 966 reviews
Rating 8 - Good. 74 out of 966 reviews
Rating 6 - Okay. 6 out of 966 reviews
Rating 4 - Poor. 4 out of 966 reviews
Rating 2 - Terrible. 5 out of 966 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're going to love where we're staying. The hotel sits right in the heart of everything, and I mean everything. Shopping, tapas bars, restaurants, a tablao, and the train station are all just a short walk away. No taxis, no stress, just step outside, and the city is yours to explore. The hotel itself is spotless, and the staff is genuinely warm and welcoming. You're in good hands.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally well located and the rooms and common areas are very well kept. Staff is super friendly. Definitely coming back here in my next trip to Madrid
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Enrica

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, great and friendly staff!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel, prime location, extraordinary staff and overall we had an exquisite experience. We arrived early and were able to check-in immediately. The food was excellent and the breakfast was the best we had in hotels. Highly recommended, and without any doubt, this will be our first choice again when we return to Madrid.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

oka

Liked: Cleanliness, amenities, property conditions & facilities
Superb accommodation and excellent service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hot tub room - expensive, but 100% worth it. Interior and exterior spaces (with hot tub) were just wonderful. Great location. Great service. 100% worth it. The only concern was that the manager tried to get us to pay again for our son - we had already paid for an extra guest through Expedia and he tried to get us to pay again. I had to show the Expedia receipt (lucky I had it). This part was disappointing and a let-down from an otherwise impeccable experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities
Everything is perfect, including location, room cleanliness, room amenity, breakfast food variety, staff service and VIP access food and beverage.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location, walking distance to all the great attractions, in great neighborhood with lots of local restaurants and shops. Hotel rooms are big and wonderful, the service is amazing. Highly recommend it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fabulous. So accommodating and helpful. The rooms at some of the nicest we have stayed at. We have been back twice since our first visit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HEELAN

Liked: Cleanliness
The room was gorgeous! The staff are very kind, welcoming, and go beyond every step of the way. This hotel is the best hotel that I ever stayed at so far. The room conditions and cleaning were very well done with detail.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and beautiful! Service was fabulous and location was very central. Loved our stay
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Halison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and extremely confortable The hotel is perfectly managed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ofer

Liked: Cleanliness
A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

naleesa

Liked: Cleanliness, amenities, property conditions & facilities
Superb everrrything. Such a gorgeous room/hotel friendly staff. Worth every penny felt so pampered the whole time. So pleased with our stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely lovely stay at Cool Rooms Palacio De Atocha. The staff was friendly and wonderful! Diego, Luis, Domingo & Paula were so very helpful! My room was luxurious and I will definitely stay again. They offered many extras and my breakfast was delicious!! Beautiful courtyards, conveniently located it was a wonderful experience!! I felt very pampered and taken care of!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with a very large room, unbelievably comfortable bed and large/double shower bathroom. Staff was friendly and helpful and the room cleaned twice a day (spotless). Would definitely stay here again the next time we are in Madrid
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel! Staff was a ways friendly and helpful. Some of the best food in Madrid! I found definitely return.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Guanghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with large room and huge bath room. Super comfortable bed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible boutique style hotel. Staff was accommodating, friendly, genuine and so very helpful. Would give it 10 stars if we could! Location was fantastic, walkable to all the major sites of Madrid.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities
Great location for visiting the major museums and El Rastro, and lots of dining options plus the beautiful parks and botanic garden. Not too far from the train station. Friendly and helpful staff. Great breakfast and nightly turn down service with fresh water and chocolates and on occasion a fruit platter. Also a bottle of cava!! The room and bathroom were beautiful and large. The lobby area was under renovation so there was not really a place to hang out. The temperature in the room could not be adjusted so we were uncomfortable as we were too warm. We were able to open the windows to let in cool air BUT there was a constant loud motor/ generator noise which made it impossible to keep the windows open. So we were not able to sleep or relax very well in our room.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The property absolutely beautiful. The staff was amazing, location was perfect and they did amazing job converting the property to a hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what an amazing hotel staff were excellent
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was brilliant beautifully presented and we very much enjoyed how close it was of the amenities and landmarks
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was above and beyond. We only stayed 2 nights but wish we could have have stayed longer. I would highly recommend this hotel. The rooms were beautiful. Very clean the showers were great and the beds were comfortable. Breakfast was also outstanding.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel - incredible staff and the location was second to none.
Stayed 3 nights in Dec 2024