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Ulasan untuk Charlie's El Nido

3.5 out of 5
Charlie's El Nido
Km 279 National Highway, Barangay Villa Libertad, El Nido, Palawan

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 26 dari 37 ulasan" "
Penilaian 8 - Bagus. 6 dari 37 ulasan" "
Penilaian 6 - Cukup Baik. 4 dari 37 ulasan" "
Penilaian 4 - Buruk. 0 dari 37 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 37 ulasan" "

9,2/10

Kebersihan

9,4/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Maria

Bepergian bersama keluarga
Disukai: Staf & layanan
No restaurants around
Menginap 3 malam pada bulan April 2024
Tanggapan dari Charlie’s El Nido Team pada tanggal 21 Apr 2024
Dear Maria,Thank you for taking the time to write this review, please allow us to express our gratitude to you for choosing to stay at Charlie’s El Nido.Guest feedback such as yours has immeasurable value to us, as this allows us to look into areas that need improvements.Trust that it is our utmost commitment to provide you and all our guests with the best experience possible and continue to work hard to ensure that guest expectations are met every time.Stay Safe and Healthy

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I booked and I had room B111 pool side only problem was I would not get in the pool because it was unhealthy in my opinion algee on the pools walls and the waiter was green. The pool by the bar was very clean and attractive, but that was not the one that joined my room. Other than that I enjoyed my stay. Hope you correct this for your future tenants. Your staff is outstanding
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Charlie's El Nido Team pada tanggal 20 Mar 2024
Dear Robert,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Your feedback about the pool is also extremely valuable to us as we strive to improve our service. Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time. The rest of them are looking forward welcoming you again with improve service in the future.Stay safe and healthy!

6/10 Cukup Baik

Raul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Liked the shuttle service. Friendly staff. Breakfast was okay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Charlie's El Nido pada tanggal 25 Feb 2024
Dear Raul,Thank you for taking the time to write this review, please allow us to express our gratitude to you for choosing to stay at Charlie’s El Nido. Guest feedback such as yours has immeasurable value to us, as this allows us to look into areas that need improvements. Trust that it is our utmost commitment to provide you and all our guests with the best experience possible and continue to work hard to ensure that guest expectations are met every time. Stay Safe and Healthy Charlie’s El Nido Team

8/10 Bagus

Magatte

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was overall a nice stay. Cons: staff is not that attentive to guests’ needs, and the hotel is a little far from El Nido Downtown. However, definitelt check out Lio Beach which is nearby and wonderful.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Charlie's El Nido pada tanggal 4 Feb 2024
Dear Magatte,Thank you very much for taking the time to review Charlie’s El Nido. Your feedback is extremely valuable to us as we strive to improve our service. Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time. Thank you again for bringing these issues to our attention and we hope to see you again in the future.Stay safe and Healthy!

2/10 Sangat Buruk

Hernando

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not properly clean
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Charlie’s El Nido Team pada tanggal 1 Feb 2024
Dear Hernando,Thank you very much for taking the time to review Charlie’s El Nido. Your feedback is extremely valuable to us as we strive to improve our service. Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time. Thank you again for bringing these issues to our attention and we hope to see you again in the future.Stay safe and Healthy!

10/10 Sangat Bagus

Percival

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Charlie’s El Nido is a great place to stay
So glad we booked this place. Super clean, great service. Food at the restaurant was also good. Free shuttle service to town and Lio beach and to airport was great.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Charlie's El Nido Team pada tanggal 22 Jan 2024
Dear Percival,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!

10/10 Sangat Bagus

Emma

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Charlie's El Nido Team pada tanggal 10 Jan 2024
Dear Emma,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!

6/10 Cukup Baik

Johan

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
They didn’t started on top when our pre-booked shuttle didn’t showed up at airport. Waited an hour until a security guard at the airport helped us order a tricycle. Some misunderstanding between booking office and the reception was the answer, but they paid for our tricycle. It was a nice and modern hotel. Not a resort for pool relaxing because they only have few sun beds and always occupied. Even towels were few. Always in laundry was the answer. The rooms were tiny and dark. Always humid and moist. All our clothes and even bed linens felt wet. The food was tasty and good. But as in many places the service isn’t very fast. Long waiting times, from order to waiting even if they weren’t crowded. They were really keen on the allergies and made some offer to try to fix things. Even if they had spring rolls med of rice paper on the menu, of course the rice paper were out of stock they didn’t got new for our whole stay. As much others. No Cola Zero. Out of French fries and so on. They’re not quick to clean used glasses around pool area. Our tv didn’t work. They had not a great interest in trying to make it work. Our door lock same thing.. Good thing is the free shuttle to ElNido, LioBeach and the airport. Upon checkout I got the question how the stay was, my hesitation in answer and that it didn’t fulfill my expectations I didn’t got any reaction or questions how they could have done better. Don’t ask the question if you don’t want the answer.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 28 Nov 2023
Dear Johan,Thank you for taking the time to share your experience with us. Although an apology will regrettably not alter your experience, we extend it with all sincerity. We are very sorry to hear that we failed in some areas on our services to provide you the best guest experience during your stay. Guest feedback such as yours has immeasurable value to us, as this allows us to look into areas that need improvements. We do apologize for any inconvenience caused to you during your stay in regard to the issues and concerns that you have mentioned, we offer no excuses, but rest assured we shall be looking into these in our continuous efforts to improve our service.Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time.The rest of the team are looking forward to welcoming you again with the better services in the future.Stay safe and Healthy!

6/10 Cukup Baik

ERNANI CESAR

Disukai: Kebersihan, staf & layanan
Galos barulhentos
O hotel é bom. Achei mediano o café da manhã, e fiquei numa zona do hotel na qual se ouvia barulhos de galos a madrugada inteira. O local que saem os passeios ficam longe, uns 20 minutos do hotel. Porém, há transfers gratuitos.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 21 Nov 2023
Dear Ernani Cesar,Thank you for taking the time to write this review. We understand that you were not completely satisfied with your recent stay, for which we offer our sincerest apologies.We do have our challenges though these are not excuses but steps are being taken to rectify them for guests' satisfaction.The rest of them are looking forward welcoming you again with improve service in the future.Stay safe and healthy!

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent staff and service. Everyone was so friendly and accommodating! The concierge helped with securing a driver for visiting beaches. Great restaurant and breakfast buffet. I appreciated having filtered water stations around the hotel. Beds were comfortable, a must when I travel. I would definitely stay here again. 10/10!
Menginap 3 malam pada bulan November 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 20 Nov 2023
Dear Melissa,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!

10/10 Sangat Bagus

Joy Lyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I recently stayed at this hotel, and I was incredibly impressed by the attentiveness of the staff. They went above and beyond to ensure our comfort throughout our stay. The cleanliness of the rooms and common areas was impeccable, making us feel safe and relaxed. The highlight of our experience was the delicious buffet breakfast. The variety and quality of the food were outstanding, and it was a great way to start each day of our stay. Moreover, the staff's politeness, smiles and willingness to assist with any request further enhanced our stay. Overall, I can confidently say that this hotel provides an exceptional quality of service and comfort. I would highly recommend it to anyone seeking a memorable and enjoyable stay
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 19 Okt 2023
Dear Joy Lyn,Thank you very much for your generous 5-star review!It is heartwarming to know that you have enjoyed our warm brand of service during your stay at Charlie’s El Nido. We truly appreciate that you took great efforts to sit down and write your wonderful feedback for the team.Charlie’s El Nido, indeed, is equally inspired by your valuable comments as we try to reassure our commitment for outstanding service, warm friendly smiles, and consistency in creating a memorable stay for our hotel guests. The rest of the team are looking forward to welcoming you again soon.Stay safe and Healthy!

10/10 Sangat Bagus

Kevin, San Mateo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Outstanding staff
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 26 Jun 2023
Dear Kevin,Greetings from Charlie’s El Nido.We are thrilled to know that you have enjoyed your recent stay at the resort. We take pride in our unique personalized service, in making all guests at Charlie's El Nido feel comfortable and blissfully satisfied.We look forward to seeing you again and create more memories with us. Stay safe and Healthy!

10/10 Sangat Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed my stay. The staff was amazing. The hotel is a little further from town but I liked that part of it. El Nido is busy and loud. You can rent a scooter and be in town within minutes. I’ll definitely stay again.
Menginap 4 malam pada bulan April 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 13 Apr 2023
Dear Jeffrey,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!

8/10 Bagus

Federico Kelley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Charlies's El Nido Team pada tanggal 7 Apr 2023
Dear Fererico Kelley,We are thrilled to know that you have enjoyed your recent stay at the resort. The entire Charlie’s team is delighted that we create a memorable stay with you. Looking forward to seeing you again and experience the other beauty of El Nido.Stay Safe and Healthy!

10/10 Sangat Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
What a great staff. Stayed for a week. The free shuttle service was excellent. Will definitely stay here anytime.
Menginap 7 malam pada bulan Maret 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 4 Apr 2023
Dear Robert, Thank you for taking the time to give us a very much-appreciated review from your stay. The entire Charlie's Team is delighted with your generous words and surely this will inspire all of us to work harder and maintain excellence in our products and services. We will always welcome you back. Until then, stay safe and healthy.

8/10 Bagus

Mitchell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall nice place
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Charlie's El Nido Team pada tanggal 4 Apr 2023
Dear Mitchell, We are thrilled to know that you found our resort a nice place. We look forward seeing you again and create more memories with us.

10/10 Sangat Bagus

Louis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Louis and Ale Anniversary
The staff at the hotel were great. Very helpful, nice, and ready to make your stay the best. They have shuttles running from the hotel to the town and to Lio beach. I would highly recommend it. Best hotel in El Nido.
Menginap 5 malam pada bulan November 2022
Tanggapan dari Charlies's El Nido Team pada tanggal 30 Jan 2023
Dear Louis and Ale,We are pleased to know that you have a great stay at the Charlie’s El Nido and thank you for your recommendation rest assured that we will improve our service as we are committed to give our guest memorable. Stay Safe and healthy!

10/10 Sangat Bagus

Gervel

Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Charlies's El Nido Team pada tanggal 30 Jan 2023
Dear Gervel,Thank you very much for this excellent review. Rest assured that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Stay Saf and Healthy!

10/10 Sangat Bagus

Roy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5 stars! Who gets you to your room at 8am?
5 stars!!! Highly recommended! Staff are genuine and very friendly! My service from the airport was early given that I took an earlier flight. I was the hotel at 6:30am, checked in and had breakfast.. By 8:30am my room was ready. From that point on I already know I chose the right hotel. Charlie’s has made my first time in El Nido a memorable one! I will definitely come back and stay here again.
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Charlies's El Nido Team pada tanggal 30 Jan 2023
Dear Roy,We are thrilled to know that you have enjoyed your recent stay at the resort. We take pride, in our unique personalized service, in making all guests at Charlie's El Nido feel comfortable and blissfully satisfied.We look forward seeing you again and create more memories with us.

10/10 Sangat Bagus

Per

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is only a couple of years old and looked very well maintained. The room is big (king size bed) and has a modern theme. The air con is cold.
Menginap 6 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Lord James

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are friendly and nice. Highly recommend for comfortable and satisfying stay for a reasonable price.
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Charlies's El Nido Team pada tanggal 30 Jan 2023
Dear Lord James,Thank you for your wonderful review and we are so glad that you appreciate the service of our staff which speak a lot for us to continue our genuine hospitality. We look forward seeing you again and create more memories with us. Stay Safe and Healthy!

10/10 Sangat Bagus

Timothy, Summerville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Charlies's El Nido Team pada tanggal 30 Jan 2023
Dear Timothy,Thank you for the 5-star ratings and for taking your time to share your experience at Charlie's EL Nido. this is not the standard that we want our guest to experience. Trust that it is our utmost commitment to provide you and all our guests the best experience possible and continue to work hard to ensure that guest expectations are met every time. Stay Safe and Healthy!

10/10 Sangat Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Charlie's El Nido
Wonderful staff, excellent food, nice pool, regular shuttle service to beach, airport and el nido town. We had a great time!
Menginap 7 malam pada bulan April 2022
Tanggapan dari Charlies's El Nido Team pada tanggal 30 Jan 2023
Dear Jan,Our entire team would like to thank you for choosing us as your Palawan tropical hideaway. We take pride, in our unique personalized service, in making all guests at Charlie's El Nido feel comfortable and blissfully satisfied.Stay Safe and Healthy!

10/10 Sangat Bagus

Alex

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff
Menginap 5 malam pada bulan April 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel
The hotel is new (I think) and beautiful. The rooms were really nice and very clean. The staff was very pleasant and the management team was very personable. I can't remember the lady's name, but she was the manager, she was very nice and made sure my stay was pleasant.
Menginap 3 malam pada bulan Maret 2022
Tanggapan dari Charlie's El Nido pada tanggal 21 Apr 2022
Hi Valued Guest, Thank you for your wonderful review and we are so glad that you appreciate the hotel facets and the service of our staff which speak a lot for us to continue our genuine hospitality. We look forward to seeing you again and create more memories with us. Cheers and keep safe!

10/10 Sangat Bagus

Amanda, Canada

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed at this hotel way back in February on their opening weekend and I cannot say enough good things about this place! being that we were some of the first guests I was a little nervous but they really knocked it out of the park. The staff were absolutely incredible and accommodating. They have a free shuttle into town which we used quite often. The rooms are great and clean. We had an issue with our drain in our bathroom and they fixed it immediately. Even with working out the kinks of opening a brand new hotel I would rate my stay a 30/10. The staff even helped us locate the resident dog Charlie to feed at night and made sure to watch out for us while we searched the dark for stray dogs to feed haha. This hotel is resort-esque and a fantastic relaxation getaway. It's about a 15 minute drive to town but we didn't even notice and it was nice to be away from the hustle and bustle! book this hotel you will not regret it.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Charlie's El Nido pada tanggal 14 Jul 2020
Dear Ms. Amanda! Greetings from Charlie's El Nido. Thank you so much for taking the time to write us this amazing review. We are truly delighted to know that you enjoyed your stay with us as we really work hard to ensure that our guest will have a unforgettable and memorable stay not only because of its place but most importantly from our staff who willingly go beyond to serve you better. We cannot wait to see you and welcome you again in our piece of paradise soon! Best Regards,

10/10 Sangat Bagus

Emil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2020

10/10 Sangat Bagus

Jhezarie

Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Charlie's El Nido Team pada tanggal 13 Nov 2023
Dear Jhezarie,Thank you very much for this excellent review.We assure you that we will continue to enhance our service standards so that your next visit will be another pleasant and unforgettable one.Looking forward to welcoming you back in the very near future. Stay Safe and Healthy!

10/10 Sangat Bagus

Jose L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel Fantástico, Equipe sensacional !!!
Estivemos na inauguração do hotel do dia 01 de Março de 2020 ao dia 05 do mesmo mês. Foi indescritível o atendimento personalizado e o cuidado que a equipe do hotel teve conosco. Desde a recepção com um drink de boas-vindas e uma toalhinha gelada para amenizar o calor, até o nosso check out, sempre muito atenciosos, solícitos e com um sorriso no rosto para nos atender. Agradecimento especial ao Ed Franco, gerente do hotel sempre preocupado com o bem-estar de seus hóspedes e Darwin e Jenny da recepção que sempre reservava nossos passeios e serviços com ótimo humor. Na piscina e restaurante, O Kenut sempre nos auxiliava no que era preciso com uma boa conversa amigável. Quanto ao hotel, tudo muito novinho e funcionando bem. Duas piscinas excelentes, restaurante com boas opções, café da manhã completo e quartos bastante amplos. A noite quando estávamos mais cansados, jantávamos no próprio hotel com um menu bem variado. Além do mais, o hotel também oferece transporte gratuito para o centro de El Nido, Lio beach e Aeroporto. Enfim, tivemos um tratamento nunca antes tido em nenhum hotel até hoje. Fortemente recomendado por nós com 5 estrelas !! Nota 10 !!! Obrigado à toda Equipe: Jose Luiz e Beatriz (Brazil)
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Ed Franco pada tanggal 30 Apr 2020
Dear Dr. Jose Luiz & Beatriz, Warm Greetings from El Nido, Palawan! It was great having you as one of our amazing first guests at Charlie's El Nido! The entire Charlie's El Nido Team were delighted with your generous words and surely this will inspire all of us to work harder and maintain excellence in our products and services. We look forward seeing you again with more family members to join your next trip next year. Stay safe during this difficult times of the pandemic and we trust that you are both well and healthy. Have a wonderful day! Ed Franco General Manager

10/10 Sangat Bagus

oliver

Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Charlie's El Nido Team pada tanggal 13 Nov 2023
Dear Oliver,We are thrilled to know that you have enjoyed your recent stay at the resort.The entire Charlie’s team is delighted that we create a memorable stay with you.Looking forward to seeing you again and experiencing the other beauty of El Nido.Stay Safe and Healthy!

10/10 Sangat Bagus

Joel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New hotel. Will definitely become popular soon.
The staff are very friendly and attentive. The location is 15 minutes away from downtown. There is no view of the beach, but it’s still a serene view of distant mountains and green fields. We arrived at the grand opening so a lot of things are still being set up. The pools are amazing and the food is top notch. The rooms are quite quaint and simple, but still comfortable.
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari GM Charlie's El Nido pada tanggal 9 Mar 2020
Hi Joel, Our entire team would like to thank you for your recent stay at Palawan's newest tropical hideaway, Charlie's El Nido! We appreciate you for taking the time to share your wonderful feedback. Your kind words will be shared with our associates to inspire them to continue providing a warm, attentive and welcoming experience for all our valued guests. We look forward to see you again soon! Best Regards, Ed Franco