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Ulasan untuk SuperLodge Motel

2.5 out of 5
SuperLodge Motel
9487 Dyer St, El Paso, TX

Ulasan

4,4
Penilaian 10 - Sangat Bagus. 12 dari 140 ulasan" "
Penilaian 8 - Bagus. 16 dari 140 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 140 ulasan" "
Penilaian 4 - Buruk. 24 dari 140 ulasan" "
Penilaian 2 - Sangat Buruk. 64 dari 140 ulasan" "

4,4/10

Kebersihan

5,8/10

Staf & layanan

3,4/10

Fasilitas

4,0/10

Kondisi & fasilitas properti

4,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

cody, Stratford

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Steven

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Corey

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rough rough rough.
Very dilapidated facility in a rough part of town. We were limited on options of where to stay and ended up here regretfully. Will not ever make that mistake again. For the condition of the facility, it was at least reasonably clean.
Menginap 3 malam pada bulan Desember 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We got bite by bed bugs. The dead bolt was broken off of our door.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Harold

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Tre

Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Ericka

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything about this place is horrible! We payed $80 for the night and the room was dirty, towels were dirty black stains on them! The air conditioning did not work so the room was extremely hot!! Never again will we book here or ever recommend this place!!!
Menginap 1 malam pada bulan Juli 2023

2/10 Sangat Buruk

Jaime

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirty
Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Fili

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No one was even there so I could check in even though it said open.
Menginap 1 malam pada bulan Maret 2023

4/10 Buruk

Dennis

10/10 Sangat Bagus

Harold

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Piotr

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There are holes in the walls, bugs everywhere, dirty sheets, outlets did not work Strongly do not recommend! Stay far away
Menginap 1 malam pada bulan September 2022

2/10 Sangat Buruk

francisco

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel super sucio si aire acondicionado las camas si arreglar no lo recomiendo 😕
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari M pada tanggal 16 Jul 2022
We will Get this addressed to housekeeping and Management and fi the problem as soon as we can. thank you for your feedback.

2/10 Sangat Buruk

Sharon

Menginap 21 malam pada bulan Juni 2022

4/10 Buruk

Rosalie

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotel
I got in at about 2:45 am the attendant was nice but room was dirty and there were roaches in our room. Will not stay here again.
Menginap 1 malam pada bulan April 2022

4/10 Buruk

Efren

Menginap 2 malam pada bulan Maret 2022

2/10 Sangat Buruk

Roxanne

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Every thing was soiled, chairs, walls, linens, towels, bedding and mattress. The shower drain was not backed up. When I approached the manager he made excuses. I had to leave the property a night early. The room was definitely not human sustainable. No reason to people live in other peoples’ filth.
Menginap 2 malam pada bulan Januari 2022

2/10 Sangat Buruk

Humberto

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2022

2/10 Sangat Buruk

Alvaro

Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Totalmente sucio y con un olor muy desagradable, no nos quedamos ahi tuvimos que cancelar.. pero expedia no nos hace rembolso,
Menginap 1 malam pada bulan Desember 2021

2/10 Sangat Buruk

Frank

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
So many roaches we Had to sleep with the lights on
Roaches everywhere. Blood on the dirty sheets. Cold water. They came out like crazy when I turned off the lights so we slept w the lights on. No sleep obviously so we left.
Menginap 1 malam pada bulan Desember 2021

6/10 Cukup Baik

Harold

Menginap 1 malam pada bulan Desember 2021

6/10 Cukup Baik

Josue

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
There was cockroaches and the floor was really dirty. Microwave and tv wouldn’t even work.
Menginap 1 malam pada bulan November 2021

6/10 Cukup Baik

Edgar

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Mucho muy sucio el cuarto sábanas sucias baño sucio todo muy sucio paredes colchones todo
Menginap 2 malam pada bulan November 2021

6/10 Cukup Baik

Isabel

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Bad reseptionist
As I get to the window to check in the reseptionist hears the phone tells me to wait and gets the phone call. 10 minutes pass by, I'm standing on the rain past midnight with kids tired. I se her laughing on the phone, I go back to my truck and sit there another 5 minutes, I though she was done with the phone call. I stand there another 2-3 minutes. I ring the bell, she looks at me and tells me to wait, at this point she already had my ID and knew I had a reservation. Her phone goes off, she hangs up the office phone and takes her phone call. I decide to go back to the truck and call the office phone, I tell her I have a reservation paid for and she has my I'd in front of her. She NOW tells me I can come into the lobby. Tells me to sign the pad, without telling me what I'm signing, she berly talks. Didn't offer to give me any receipt or anything else, just hands off the key to me, I didn't even get directions to where the room was, no wifi password offered, nothing,
Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

Shannon

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Roaches roaches roaches. Stayed until i saw then coming from under blankets on bed.. took about 30 minutes and here they came. Left immediately. key on dresser and slept in my truck...
Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

Maira

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2021

4/10 Buruk

Luke

Menginap 1 malam pada bulan November 2021

2/10 Sangat Buruk

Miguel

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
At least the hot water and tv worked. There was no dead bolt on the door. Door looked like it’s been kicked in too many times and there was big gap under door letting bugs go in and out the room all night.There was a food truck parked right outside my room making it hard to go to sleep. Also the lights in the bathroom didn’t work, wifi never worked had to use hotspot.
Menginap 1 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Hanoi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
⁰Lavama⁰no y bañera con óxidos y habitación en general con muy mal aspecto, el aire acondicionado lleno de churre y polvo. Todo un asco.
Menginap 1 malam pada bulan September 2021

2/10 Sangat Buruk

Terace

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Roaches upon roaches.. I honestly can’t believe that this establishment is allowed to openly operate and to provide services the public.. I had to check out at 440 am because they were in the bed as well so I changed rooms and saw the baby sized roaches immediately after opening the door to enter.. that was enough for me I just slept in my truck at the local Walmart until it was time for my work day to begin.. I’m for sure sorry that I had this experience because New Mexico is quite beautiful!! Poor representation here all the way.
Menginap 1 malam pada bulan September 2021

2/10 Sangat Buruk

Luis

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021

4/10 Buruk

Dina

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I would not recommend this place to anyone. We had blood stained sheets, blood stained mattress, roaches, beetles, and the restroom/shower was disgusting. There were hookers around the area, police officers making arrests, and police officers on duty at the property.
Menginap 2 malam pada bulan September 2021

6/10 Cukup Baik

Monica

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Superlodge is too expensive for the condition its in. Doors arent fixed, haven't been fixed, blinds are missing or broken or both and they haven't been replaced. Dead bugs.. The building has to get remodeled.
Menginap 1 malam pada bulan September 2021

8/10 Bagus

Ronda

Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a good place to stay, and was felt safe. Had security 24/7. The only thing we disliked was their was no lamps in room, the pool is nothing compared to what the picture shows. And that we had to always go to the office and ask for toilet paper, towels, and to get room service. We couldn’t get it from the house keeper, like other places do. One thing the pillows, u need to take ur own. They are to flat. But other than that my family and I had bed and and a shower and a roof over our head.
Menginap 1 malam pada bulan Agustus 2021

4/10 Buruk

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
It looked okay on the outside, just old and run down, and thats what i saw in the dark. The first room I was given had a sterilized wrapper on the toilet but when i opened lid there was no water in bowl or tank and the toilet had filthy water in bottom of bowl. The part in tub to put drain down was stuck open and corroded. I was given different room, which has a clean toilet at least, still broken part so could not run a bath and the mattress was the worst i have ever laid on, but i was exhausted and needed rest.
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Robert

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disappointed
Rundown, shabby old. Mildew everywhere, hole in sink besides the drain hole, broken tiles I shower. Should not be on list
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Sarah

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was dirty the cold water didn't work
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Rob

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2021

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Im not complaining. Cheap price , cheap hotel. I for what i asked for
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Raquel

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Patrick

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I WANT A REFUND!!
The air conditioner did not work. The room had bugs and roaches everywhere. The phone was not working when I tried to call the front office. We did not stay and I want a refund.
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Alejandro

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don’t book here.
I booked this motel because it was one of the few with last minute availability. When i arrived I was told there was no vacancy so I was turned around. Hotels . com won’t give me a refund without the name of the one who told me there was no vacancy. Every time I call this place no one answers my call.
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lo peor
Menginap 1 malam pada bulan Juli 2021

2/10 Sangat Buruk

Rene

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Avoid Staying Here
I have stayed at bad hotels before but this was the worst ever. Do not book this hotel. You will waste your money. Bad service, broken door knobs, no cable, sheets and towels dirty, rooms smell bad, rugs are dirty, and AC minimal at best.
Menginap 1 malam pada bulan Juni 2021

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was Old, dirty and a terrible smell.
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2021

6/10 Cukup Baik

Leslie

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Older hotel being renovated. Customer service was great.
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Rosario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2021

4/10 Buruk

Rogelio

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Too hot
Room was too hot - not properly air conditioned - left after 2 hours there - could not handle the heat
Menginap 1 malam pada bulan Juni 2021