Ella Eco Lodge

Properti bintang 2.5
Hotel di Ella dengan parkir valet gratis dan resepsionis 24 jam

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Galeri foto untuk Ella Eco Lodge

Balkon
Balkon
Cottage Panorama, 1 kamar tidur, pemandangan gunung | Seprai katun Mesir, seprai premium, meja kerja, dan kedap suara
Taman
Seprai katun Mesir, seprai premium, meja kerja, dan kedap suara

Fasilitas populer

  • Tersedia sarapan
  • Layanan kamar
  • Resepsionis 24/7
  • Laundry
  • Termasuk parkir
  • Pembersihan kamar

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 3 dari 3 kamar

Kamar Double atau Twin, balkon, pemandangan gunung

Unggulan

Balkon
Ruang makan terpisah
Ruang duduk terpisah
Dinding kedap suara
Tempat tidur bayi gratis
Seprai kualitas premium
Seprai katun mesir
Kamar mandi pribadi
  • 23 meter persegi
  • Pemandangan gunung
  • Kapasitas 3
  • 2 twin

Cottage Panorama, 1 kamar tidur, pemandangan gunung

Unggulan

Balkon dengan kursi
Ruang makan terpisah
Ruang duduk terpisah
Dinding kedap suara
Tempat tidur lipat/tambahan gratis
Tempat tidur bayi gratis
Seprai kualitas premium
Seprai katun mesir
  • 22 meter persegi
  • Pemandangan gunung
  • Kapasitas 3
  • 1 king

Kamar Double atau Twin, balkon, pemandangan gunung

Unggulan

Balkon
Ruang makan terpisah
Ruang duduk terpisah
Dinding kedap suara
Tempat tidur bayi gratis
Seprai kualitas premium
Seprai katun mesir
Kamar mandi pribadi
  • 23 meter persegi
  • Pemandangan gunung
  • Kapasitas 3
  • 2 twin
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Tentang kawasan sekitar

Peta
Waterfall Road, Ella, 999999

Yang ada di sekitar

  • Suwadivi Ayurveda Health Care - 7 mnt jalan kaki - 0.6 km
  • Nature Trail Ella - 10 mnt jalan kaki - 0.9 km
  • Pabrik Teh Kinellan - 11 mnt jalan kaki - 1.0 km
  • Jembatan Nine Arches - 3 mnt berkendara - 2.6 km
  • Little Adam's Peak - 4 mnt berkendara - 2.6 km

Berkeliling

  • Stasiun Kereta Listrik Ella - 12 mnt jalan kaki

Restoran

  • ‪Chill Cafe - ‬6 mnt jalan kaki
  • ‪Barista - ‬5 mnt jalan kaki
  • ‪360 Ella - ‬5 mnt jalan kaki
  • ‪Starbeans Cafe - ‬6 mnt jalan kaki
  • ‪One Love - ‬4 mnt jalan kaki

Tentang properti ini

Ella Eco Lodge

Keunggulan properti
Di Ella Eco Lodge, Anda dapat menikmati layanan-gratis belanja bahan makanan, taman, dan salon rambut. Manjakan diri Anda dengan layanan spa, seperti manikur dan pedikur, pijat, atau perawatan Ayurveda. Akses Internet nirkabel gratis dan laundry/dry cleaning tersedia untuk semua tamu.
Manfaat tambahan mencakup:
  • Parkir mandiri gratis, parkir valet gratis, dan parkir jangka panjang gratis gratis
  • Sarapan lengkap (biaya tambahan), rental sepeda, dan antar-jemput bandara
  • Check-out ekspres, check-in ekspres, dan resepsionis 24 jam
Fitur kamar
Semua kamar tamu di Ella Eco Lodge mempunyai kenyamanan seperti layanan kamar 24 jam dan seprai premium, serta fasilitas seperti balkon berperabot dan ruang duduk terpisah.
Manfaat ekstra termasuk:
  • Seprai katun mesir dan tempat tidur bayi (gratis)
  • Kamar mandi dengan shower dan perlengkapan mandi gratis
  • Ruang duduk terpisah, ruang makan terpisah, dan setiap hari

Bahasa

Inggris

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Antar jemput bandara 24 jam pulang pergi (biaya tambahan)
  • Antar jemput ke kawasan sekitar (biaya tambahan)
  • Penjemputan dari stasiun kereta (biaya tambahan)
  • Gratis parkir menginap di properti
  • Gratis parkir valet di properti
  • Tersedia parkir dengan akses kursi roda

Makanan dan minuman

  • Setiap hari sarapan lengkap tersedia pukul 06.00 hingga 10.30 dengan biaya: LKR 560 untuk dewasa dan LKR 560 untuk anak-anak

Aktivitas menarik

  • Rental sepeda

Cocok untuk keluarga

  • Fasilitas laundry
  • Gratis boks bayi
  • Kamar kedap suara
  • Kamar tidur terpisah
  • Ruang makan terpisah dalam kamar
  • Ruang tamu

Kenyamanan

  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan gratis belanja bahan makanan
  • Layanan laundry/dry cleaning
  • Pembersihan kamar (setiap hari)

Outdoor

  • Taman

Spa

  • Manikur/pedikur
  • Perawatan Ayurveda
  • Pijat

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Jalur kursi roda
  • Tempat parkir dapat diakses kursi roda
  • Wastafel rendah

Lainnya

  • 1 gedung
  • 1 lantai
  • Dibangun pada tahun 2014
  • Kelambu
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Gratis boks bayi
  • Seprai katun Mesir

Kamar mandi

  • Handuk disediakan
  • Kamar mandi pribadi
  • Pengering rambut (berdasarkan permintaan)
  • Perlengkapan mandi gratis
  • Shower

Makanan dan minuman

  • Layanan kamar 24 jam
  • Ruang makan terpisah

Lainnya

  • Kamar kedap suara
  • Meja tulis
  • Ruang duduk terpisah
  • Ruang tamu

Kebijakan

Check-in

Check-in mulai pukul: 13.30; Batas waktu check-in pukul: 14.30
Check-in lebih akhir tergantung ketersediaan
Tersedia check-in ekspres
Usia check-in minimal - 18

Check-out

Check-out sebelum 13.00
Tersedia check-out ekspres

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara dan stasiun kereta api (mungkin dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan
Resepsionis di properti akan menyambut tamu saat kedatangan

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Boks bayi gratis tersedia atas permintaan di properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya untuk sarapan lengkap: sekitar LKR 560.00 untuk orang dewasa dan LKR 560.00 untuk anak-anak
  • Biaya antar jemput bandara: LKR 17000.00 per kendaraan (satu arah)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini

Properti ini juga dikenal dengan nama

Ella Eco Lodge
Ella Eco
Ella Eco Lodge Ella
Ella Eco Lodge Hotel
Ella Eco Lodge Hotel Ella

Pertanyaan umum

Apakah Ella Eco Lodge ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Ella Eco Lodge?

Parkir mandiri gratis dan parkir valet gratis di properti ini gratis.

Pukul berapa check-in di Ella Eco Lodge?

Check-in mulai pukul: 13.30; Batas waktu check-in pukul: 14.30. Check-in terlambat tersedia pada jam tertentu.

Pukul berapa check-out di Ella Eco Lodge?

Check-out pada pukul 13.00.

Apakah Ella Eco Lodge menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara.Dikenakan biaya LKR 17000.00 per kendaraan.

Di mana lokasi Ella Eco Lodge?

Terletak di Ella, hotel ini berjarak 15 menit jalan kaki dari Suwadivi Ayurveda Health Care dan Nature Trail Ella. Pabrik Teh Kinellan dan Kital Ella Waterfall juga berjarak 3 km saja.Stasiun Kereta Listrik Ella berjarak 12 menit dengan berjalan kaki.

Ulasan Ella Eco Lodge

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 11 dari 37 ulasan
Penilaian 8 - Bagus. 11 dari 37 ulasan
Penilaian 6 - Cukup Baik. 6 dari 37 ulasan
Penilaian 4 - Buruk. 7 dari 37 ulasan
Penilaian 2 - Sangat Buruk. 2 dari 37 ulasan

8,0/10

Kebersihan

7,8/10

Staf & layanan

9,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Ashen our fabulous host

A delightful stay and made memorable by the efforts of Ashen our host. He went above and beyond the call of duty in order to assist us in achieving the maximum in the minimum amount of time. From organising a cooking class to massages to organising a wonderful comfortable car and driver to get us from Ella to Kandy with a visit to nine bridges on our way.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tom

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die einfach eingerichtete, jedoch moderne Holzhütte war mitten am Hang in der Natur. Wir konnten jeden Tag den Balkon genießen und Affen, Pfauen, Eichhörnchen und Vögel in freier Wildbahn beobachten. Zudem war der Service von Ashien herausragend. Ein sehr netter und aufmerksamer Allrounder als Servicekraft. Die Lage ist abseits der lauten trubeligen inneren Ortslage, trotzdem ist diese wie auch der Bahnhof schnell zu Fuß erreichbar.

10/10 Sangat Bagus

Katarzyna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Small and cozy

It's a really nice place and service is really courteous. Anytime again.
Menginap 2 malam pada bulan Maret 2020

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Karin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Feels like an amazing tree house

The eco lodge is so cool, it is a simple wooden building with an amazing balcony. You feel like you are in a tree house! We had some of our best sleeps there, super comfy bed, very dark and you can hear all the birds and crickets etc. Very cool! The lodge feels secluded (which we liked) but it is only a couple of minites walk uphill from Ella main street so you kind of get the best of both. If you're more of a luxury hotel person you may not like it, but if you want something different this is a great place to stay. I really recommend eating at the lodge, we had breakfast and dinner served on the balcony and all the food was delicious and it was so lovely having the view of the trees. The service was great too. The host can help you arrange activities and day trips. I recommend you make sure uou get all info you need up front. We found it a bit tricky to get the info once we had arrived because the host was not there and it turned out we had misunderstood some of the excursions we had booked. They were still good but not what we thought they were going to be.
Menginap 2 malam pada bulan Maret 2019

10/10 Sangat Bagus

Cornelis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Jodie, Central Coast NSW

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Abode in a tranquil, green rainforest surroundings

I absolutely loved staying @ Arana. Not far at all from the main street/intersection of Ella town,shops,restaurants,bus stop,train station etc. 5min walk down the hill then 4mins to the end of a driveway and down stairs into a beautiful, tranquil, green rainforest setting. Wonderfully hand built bungalow, tree house style rooms situated in the trees with awesome views of the valleys, mountain and green surroundings.Quiet and peaceful with options to practice yoga, meditate in a lovely hand built hut nestled in the trees, participate in cooking classes and enjoy a delicious breakfast included each morning. Very friendly and helpful staff, happy to chat about yoga, Sri Lankan life, offering assistance with arranging tuk tuks, car transports, train, bus information, sight seeing information and activities. Anna and Sanka, the owners, were extremely accommodating, friendly, knowledgable, kind people who have created a fantastic natural environment to stay, lovely gardens, staff and a blissful energy. Highly recommend. I'll be back guys;)
Menginap 1 malam pada bulan September 2018

10/10 Sangat Bagus

Camilla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Perfekt!

Helt perfekt lille hytte i skoven ved Ella. Perfekt placering, perfekt service, perfekt hytte. Det var meget autentisk og hyggeligt og Sambath var den bedste vært med personlig servering af morgenmad hver dag, tips til området og i det hele taget god stemning. Hytten ligger helt perfekt lige ned til den mest hippe gade i Ella. Klart anbefalelsesværdigt.
Menginap 3 malam pada bulan Agustus 2018

8/10 Bagus

Johnny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Speciel oplevelse i træhytte

Spændende hotel med 3 træhytter med altan ud mod skovområde med aber og hjorte. Der kan blive lidt køligt om natten/morgenen, men dynen var tilpas tyk. Der er en del larm om natten, især hvis dyr bevæger sig på blik-taget, men det er en del af oplevelsen. Ejeren (som ikke altid er der), taler flydende engelsk. Personen der passer hotellet taler lidt dårligt engelsk, og der var også lidt misforståelse med hvornår vi skulle have morgenmad første dag. Men han er super flink og gør alt hvad han kan på trods af manglende engelsk kundskaber. Og han laver en glimrende morgenmad.
Menginap 2 malam pada bulan Februari 2018

8/10 Bagus

Martin

Disukai: Staf & layanan

Redelijk hotel.

Wij verder bij het treinstation opgehaald door de mensen van het hotel, helemaal top. De weg naar het hotel is echt super stijl. Ook de douche is de badkamer werkte heel slecht, lauw en een geel klein straaltje. Mensen zijn lief, maar wij zullen het verblijf niet aanraden...
Menginap 3 malam pada bulan Januari 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Leider nicht zu empfehlen

Die Anlage an sich ist wunderschön gelegen mitten im Grünen und doch nur 5 Minuten vom Ella Zentrum entfernt. Leider sind die Bungalow etwas in die Jahre gekommen und werden definitiv nicht gereinigt. Wir hatten Spinnweben mit toten Fliegen bei der Ankunft direkt am Lichtschalter im Bad die da schon länger hingen. Das Licht in Zimmer und Bad war viel zu dunkel. Abaolutes Nogo war aber dass die Bettwäsche total muffelig war und definitiv nicht gereinigt sondern lediglich ausgelüftet wird wenn neue Gäste kommen. In den drei Tagen wurde das Zimmer nicht geteinigt - nach frischem Toilettenpapier mussten wir fragen. Schade aber so kann ich die Anlage definitiv nicht weiterempfehlen. Wir sind einiges gewohnt und nicht anspruchsvoll aber das war selbst uns zu viel. Frühstück war aber sehr gut.
Menginap 3 malam pada bulan Oktober 2017

6/10 Cukup Baik

Melanie B, ella

Tidak Disukai: Staf & layanan, kenyamanan kamar

wenn man in der Natur schlafen möchte tiptop

Der Weg zur Eco Lodge ist eher schlecht beschildert, jedoch zu finden! Die Besitzerin spricht gut englisch, empfieng uns jedoch freundlich. Das Zimmer ist sehr einfach jedoch hat man dort was man braucht. Bei uns regnete es in allen drei Nächten in Strömen, an schlafen war deshalb aufgrund des Blechdaches kaum zu denken. Auch wegen der Tiere, welche eher laut sind in der Nacht, sollte man keine Schlafprobleme haben. Gegen die Mosqitos hat es ein Netz, was auch nötig ist! Das Frühstück wird auf den Balkon serviert und ist sehr herzlich (1'200Rupien pro Frühstück). Im grossen und ganzen waren wir jedoch zufrieden, trotz wenig schlaf.

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

Beautiful setting. Avoid it in the rainy season.

The setting in beautiful, and the location is excellent. However, the room was humid, damped and cold. The second night we found out that the rain enters the cabin and wets the bed. We couldn't reach the reception at night (it is a bit hard to reach in the dark). We did sleep as we could in a less humid part of the bed. The bed missed one of the sheets as well, so we had to sleep on top of the one provided (partially wet after the rain) and used the blanket as cover. It was a very unpleasant experience.

4/10 Buruk

Fabien, Vancouver, Canada

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Overbooked Facility

When arriving at the location the facility was overbooked. The room we booked was not available as other people occupied it. The owner has not informed us about this but promised to do a full refund of the booking when we called him at the location to explain our misencontment. The booking was not refunded and the full cost was debited. Fortunately for us there was another room (totally different from posting) that was available and where we could stay. For a hotel provider, this is totally unacceptable, you don't overbook a place as it could put you, as a traveller, in a lot of unnecessary trouble specially in a country where English is not the main language. The follow up service in regards to this issue did not meet the expectation set by owner. Would not recommend booking.

4/10 Buruk

Bart, Netherlands

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

This is not an eco lodge!

Don't be fooled by the name, this place has nothing to do with 'eco'. Sure, you sleep in nice huts on stilts, overlooking the jungle, but the amount of garbage surrounding the hut (much of which is dumped by the hotel staff) show the owners have little regard for nature. Prices are above-average of this type of accommodation in Sri Lanka, making it a poor value option.

10/10 Sangat Bagus

Filip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

One of a kind experience

This was probably one of our most memorable sleepover in Sri Lanka, having the jungle right outside your bedroom window. This also means it can get noisy during the night from animals, so if you're a light sleeper make sure to bring some earplugs. Apart from that we really loved everything about this place; the proximity to bars/restaurants/cafés, waking distance to little Adams peak, hospitality of the owners and a great breakfast!

4/10 Buruk

Kamer

Tidak Disukai: Staf & layanan

Hotel in shambles! Want refund

I was really looking forward to staying here however from the second we got here I knew there'd be issues. When we first arrived there was no sign of a reception, we were greeted by two kids (I say kids because they couldn't have been older than 12) who proceeded to show us to our rooms. When we got in we noticed there were no curtains over the windows so we had to hand towels to have any privacy. The internet never worked the whole time we were there and the mosquito net smelled of animal urine! The next day we tried to talk to someone for help-no one spoke English when I asked where he owner was, they replied "in Colombo" basically there was no one actually running this place except for some kids who definitely tried their best but this place needed an adult in charge! I'm so unhappy with my stay and want compensation for this dreadful experience. Do not stay!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Nice setting, have stayed in better

Setting was lovely , in the trees but it was raining and the tin roof was very loud. The owner lives away in Colombo so it took a while to check in and was a little disorganised - would have been better for local owner. There is also no reception so have to wander about before you find anyone for help. Bed was king size and comfy and bathroom good with nice balcony. Have stayed in better for value for money.

8/10 Bagus

Katharina

Disukai: Kebersihan, kondisi & fasilitas properti

Cool sleep in a wooden hut

Nice wooden hut not too far from the main road but away from the noice. Breakfast was great but the family who run the place speak very little English. Unfortunately there was no hot water in the shower. But overall it was great. Big room, nice balcony to relax on with view into the jungle. Clean.

10/10 Sangat Bagus

Janine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Worth the steep (seriously steep) walk up

Loved the Eco Lodge. Had a troupe of Monkeys playing in trees so could sit and enjoy watching. Better than seeing it on t.v.. Room was lovely and clean. Comfortable bed. Breakfast a little pricey and average but on the upside it reduces number of times you walk the seriously steep hill. I believe they offered cookery class with owners mum. Didn't do it but regret it now as I long for a good veg curry and a roti or two.

8/10 Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Treehouse

The Eco Lodge is terrific if you've come to Ella for the scenery and hiking (and why else would you come to Ella?) the rooms are log cabin style, with a large balcony looking into the treetops with mountains beyond. Wildlife spotting is easy - birds, bats, fireflies and monkeys all live in the trees - and you will get monkeys visiting for breakfast scraps. Beds were rustic but comfortable, bathroom clean and spacious. Energy saving lights in the bedroom, not placed near the bed meant the room was rather dim. However, having that treetop view from the balcony made up for any issues. Location: Waterfall Road is steep and narrow, and the Lodge is accessed via rocky steps and a wooden bridge - ideal for hikers, but not for anyone unstable on their feet. If you do hike to Ella Rock, turn left on Waterfall Road to access the railway line path rather than going into town and starting from the station. Ella Town is a short walk away, and has a good selection of cafes / bars to spend an evening in. Overall, a memorable experience in a beautiful setting and I wish we'd stayed a little longer.

10/10 Sangat Bagus

Agnes, HK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice experience for tree house

There is no insect in the tree house. It is really clean and impressive.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti

Yksi yö Ellassa

Nukuimme viidakon ääniä kuunnellen yhden yön tässä rauhallisessa, mutta lähellä ravintoloita sijaitsevassa guest housessa.

2/10 Sangat Buruk

Patrícia, Belo Horizonte

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

I payed and they told me it was full

i didnt stay there cause they told me they were full. it has been 21 days since that and they didnt refund me yet. Take care if you chose this place.