Search Hotels Near Elm Draught House Cinema, Millbury

"The bed was clean, and so generally was the bathroom (tub was not clean), so kudos to the maid service. Ceiling in the room had two large water leak spots that had never been properly repaired. Tub was not clean. Stains on rug in front of door. General appearance of the room was not pleasant. Light over one side of bed didn't work. No switch even for light over toilet. The water out of the tap was gray, not clear and clean. Yuk. Had to go to a local store and buy water. Front wouldn't check me in even 5 minutes early. I had an appointment I had to get to, but wouldn't flex a single minute without fining me $35. Said he'd get in trouble with his boss. It was a needly annoyance. One night there was a party ALL NIGHT LONG in the room next to me: loud music and loud talking. Knocking on the wall obviously didn't help. I called the front desk, all they did was try to call the room; when that didn't work, they did nothing else. Didn't sleep most of the night. I was only 2 days. One of the days my key didn't work. Another annoyance. It turned out to be a lousy place to stay, though the bed was clean and bathroom mostly clean. I would not recommend this hotel at all."

"The hotel is big, clean and the staff is very nice. "

"Adults do not supervise their children. Kids are jumping around the gym equipment. Staff very friendly. "

"Nice room "

"Expedia app sold me a room that didn’t exists. I got to the hotel at 3am and the lady at the front desk just straight up told me that my room didn’t exist and they couldn’t do nothing about it even though I had booked the room hours before my arrival"

"Room was not ready at check-in time when we arrived after 4:00. Returned to hotel around 7:30 and multiple people ahead of us were told their rooms were still not ready. Ridiculous if there’s a 4pm check-in time, but rooms still aren’t ready at almost 8pm. Evening staff was not very welcoming and came off as cold. Room was outdated, but overall clean. Breakfast was a typical hotel buffet and the food was good. Morning staff at the front desk were very friendly. "

"The security was aggressive, unfriendly, and unreasonable. He was rude to us and children and called the police. No violation was cited. "

"Bathtub was dirty. No grab bar for shower. Very friendly staff. "

"We killed a cockroach and the shower had was so broken, that it had water coming out everywhere. There was literally a puddle of water on the floor land well as a soaking wet toilet. ALL from that shower. The girl working the front desk was great. Very personable and friendly."