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Ulasan untuk Country Inn & Suites by Radisson, Emporia, VA

3 out of 5
Country Inn & Suites by Radisson, Emporia, VA
107 Sadler Lane, Emporia, VA

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 252 dari 1000 ulasan" "
Penilaian 8 - Bagus. 240 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 218 dari 1000 ulasan" "
Penilaian 4 - Buruk. 168 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 122 dari 1000 ulasan" "

6,8/10

Kebersihan

7,8/10

Staf & layanan

6,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

amy, corona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nothing specific
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Mario

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room had nails behind the bed like a picture was there before, stain carpets there was A hole in bath tub. Needs updating, elevator was not working so took the stairs that was dirty Would not stay there again
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 6 Apr 2024
Thank you for taking the time to leave us a review. We are sorry to hear of the issues you experienced during your stay. We will be using your feedback as a coaching session with our entire team to ensure these issues do not occur again. Thank you for bringing the issue with the elevator to our attention, as it was rectified immediately. We do hope you give us another chance to exceed your expectations in the future.

2/10 Sangat Buruk

Chad

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It was convenient, but the property has issues. Our room had a mold problem (room 215) , immediately upon entering our room we could tell there was a mold issue. I told management about it, but we slept with the window open. Also, no vent fans in the bathrooms, which could also be a contributing factor.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 5 Apr 2024
Thank you for taking your time to leave us a review. We have addressed your concerns with our maintenance staff, and we assure you that we are working diligently to ensure this will not be an issue again in the future.

10/10 Sangat Bagus

Kenneth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a broken hair drier. At the breakfast bar the oh machine was broken. Breakfast otherwise was very good.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 5 Apr 2024
Thank you for taking the time out to leave us a review. We have replaced the hair dryer in your room, as well as fixed the issue with our juice machine. We hope you enjoyed your stay and we look forward in seeing you again soon.

6/10 Cukup Baik

Eleanor

Disukai: Staf & layanan
Property was okay, felt it really needs a renovation. Breakfast was normal, staff were friendly and it was convenient getting off 95.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 5 Apr 2024
Thank you for leaving us a review. We appreciate your business and we hope to see you again soon.

2/10 Sangat Buruk

Catherine

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We booked last minute, for a one night stay. As soon as we opened the door to the room, the smell of mildew overpowered us. The couch and chair were filthy. I honestly wanted to run, but it was 12:30am and we just drove 8hrs, my kids were exhausted. The beds weren’t bad but the smell kept me up all night. I couldn’t wait to check-out.
Tanggapan dari GM pada tanggal 5 Apr 2024
Thank you for taking the time to leave us a review. We have shared your review amongst our team, and we will be using your feedback in making im

10/10 Sangat Bagus

Kimberly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super nice staff!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 5 Apr 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and we are happy to hear you had a pleasant visit at our facility. We hope to see you again soon!

4/10 Buruk

Dona

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

8/10 Bagus

Dominic

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 Sangat Bagus

Lawrence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Thank you for taking the time out to leave us a review. We are happy to hear you had a pleasant stay with us, and we hope to see you again soon.

2/10 Sangat Buruk

Elizabeth

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

2/10 Sangat Buruk

Sophia

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
absolutely awful. we waited 20 minutes to check in at the front desk, and then went to our room and found stains on the walls, curtains and sheets. we were not able to be refunded by the hotel because we booked through expedia but i would not ever stay here again.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for leaving us a review and bringing this matter to our attention. We have used your review for a coaching session with our housekeeping and front desk staff. We are very sorry we did not meet your expectations during your visit.

10/10 Sangat Bagus

Warren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time to leave us a review. We appreciate your business and feedback. We look forward to having you stay with us again in the near future.

2/10 Sangat Buruk

Rahmatullah

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review.

8/10 Bagus

onjanette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Just did an overnight stop. Room needs some updates. Shier wall warped and both beds major sink hole. But was convenient for what we needed
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for leaving us a review, and bringing these matters to our attention. We have used your review for a coaching session with our housekeeping and front desk staff. We are very sorry we did not meet your expectations during your visit. We would love to mention that we will be undergoing full-property renovations very soon with all new guestrooms and amenities.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope to see you again soon.

8/10 Bagus

Raymond

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope to see you again soon.

8/10 Bagus

Michael

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 5 Apr 2024
Thank you for taking the time to leave us a review. We appreciate your feedback, and hope to see you again soon!

10/10 Sangat Bagus

Kathleen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again soon.

6/10 Cukup Baik

Ashley

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback.

8/10 Bagus

Gregory

Wish there were more restaurants instead of just fast food. But we got a good night’s sleep…
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 Sangat Bagus

Marcus

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 Sangat Bagus

Ronald

Bepergian dalam rombongan
Nice place to stay
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

8/10 Bagus

Anna

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 Sangat Bagus

Marina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

2/10 Sangat Buruk

dewey

Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

6/10 Cukup Baik

Robyn

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

6/10 Cukup Baik

Luc, Saint Jean sur Richelieu

Bepergian bersama teman
Disukai: Kebersihan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 Sangat Bagus

Barbara

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

10/10 Sangat Bagus

Diane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

6/10 Cukup Baik

Carol

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Tidak Disukai: Kebersihan
Pros for this stay were no road noise and people around us were very quiet. Cons: Rugs are very dirty, curtain in our room was torn and hanging, toaster at breakfast didn’t stay down, juice dispensers were broken. Also not much variety.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time to leave us a review. we genuinely appreciate your feedback. We have used your review as a coaching session, and we are working diligently to ensure these matters do not occur again.

6/10 Cukup Baik

Alexandre, Greenville

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
First down was staff, not welcoming. Second the facility is not well maintained and clean.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 31 Des 2023
Thank you for taking the time out to leave us a review. Your feedback is very important to us. We would like to apologize on behalf of our staff for not being welcoming and we will use your review as a coaching session with our front desk, housekeeping and maintenance team to ensure a similar instance does not happen again.

8/10 Bagus

Malissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

6/10 Cukup Baik

John

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and hope that upon your next visit we can exceed your expectations.

10/10 Sangat Bagus

Dahlia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great front desk
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Marcia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Elizabeth

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback, and we look forward to seeing you again soon.

8/10 Bagus

Devin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Michael

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 23 Feb 2024
Thank you for taking the time out to leave us a review. We appreciate the feedback and look forward to seeing you again soon.

10/10 Sangat Bagus

Carline, Pomona

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Carpets need to be cleaned aside from that very pleasant place and staff.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Arnold

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Rosemary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Michael

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The rug in the lobby was filthy (that should have been the first red flag to cancel and find another hotel). Once checked in we proceeded to the elevator (the vinyl on the floor was peeling and the walls were filthy).We got to our room and it just smelled stale. The bathroom wasn't clean at all (mildew and mold in the corners of the tile). Lesson learned, just because it's a "HILTON" affiliate, does not make it a "HILTON". Stay clear of this hotel. Luckily it was a short stay for us.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Patricia

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

David, Orleans

Menginap 1 malam pada bulan November 2023

4/10 Buruk

Patricia

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Warning to pet owners. First there is a $20 additional charge for each pet. Secondly if you book (and pay for in advance as I did) a larger suite type room and you are traveling with your pet they will not place you in that room as only standard rooms are “pet friendly”. I didn’t see that mentioned at booking time. So I didn’t get what I paid for and no adjustment to the price was given or offered. Also, the breakfast that is offered is not available on Sundays until 7am, so if you are an early riser just looking to hop back on I-95 to get to where you’re going you are out of luck as far as anything to eat. My husband asked if maybe we could get a couple of containers of yogurt to take with us and he was told no, they are not offering anything until the breakfast starts. The king bed in our room was incredibly uncomfortable (like sleeping on a bag of rocks). We’ve stayed here before as the location is convenient but they are under different management than when it first opened and i am disappointed by the change.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Marcus

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Paige

Just one compliant, coffee pot didn’t work.
Menginap 1 malam pada bulan November 2023

4/10 Buruk

Jaroslaw

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shower curtain moldy. Lamp shade broken. Stained carpet.
Menginap 1 malam pada bulan November 2023