Eksterior

Ulasan untuk Hampton Inn Emporia

2.5 out of 5
Hampton Inn Emporia
898 Wiggins Road, Emporia, VA

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 478 dari 1004 ulasan" "
Penilaian 8 - Bagus. 277 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 130 dari 1004 ulasan" "
Penilaian 4 - Buruk. 69 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 50 dari 1004 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

clotilde

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything is wonderful
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 26 Mei 2024
Clotilde, thank you for your fantastic feedback! The team at Hampton Inn Emporia is delighted that everything was wonderful during your stay. We're looking forward to welcoming you back soon!

10/10 Sangat Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in rm 211. Very quiet and spacious room with desk and sofa. King bed was comfortable and bathroom was large. Handicap friendly. Quite area with nice amenities.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 24 Mei 2024
Lisa, thank you for sharing your wonderful experience at Hampton Inn Emporia! It's great to hear you enjoyed the quiet and spacious room, as well as the comfortable king bed. We’re glad you found our amenities and atmosphere to your liking. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Margo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Margo, thank you for your kind words about Hampton Inn Emporia. The team truly appreciates your recognition. We're looking forward to welcoming you back!

8/10 Bagus

Janet, Wallingford

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We like Hampton Inns. Know what to expect as they generally have same amenities etc. This one was fine. Looks recently renovated/refreshed. However we were not pleased with the Hampton inn in North Charleston. Not up to the Hampton Hilton standards overall. The one in Kingsland GA was the best of the 3.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 20 Mei 2024
Janet, thank you for sharing your feedback. It's great to hear that you appreciate the amenities at Hampton Inns and noticed the recent renovations at Hampton Inn Emporia. We're sorry your experience at another location didn't meet expectations. We hope future stays will be more consistent with your preferences. Safe travels!

4/10 Buruk

Josephine

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
In dire need of updating! We were given a handicapped room as we were told that was the only available one or we could have one on the 5th floor where families were with their pets. The bathroom ceiling paint was peeling.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 21 Mei 2024
Josephine, thank you for sharing your experience. The feedback regarding the room and bathroom conditions is valued, and it will be taken into consideration. Our team is committed to maintaining high standards and will review these concerns. We appreciate your input and hope you will consider giving us another opportunity in the future.

8/10 Bagus

patrick john

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
started to look a little dated stayed in room 211 the caulking around sink tub was cracking flooring dated .......
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 11 Mei 2024
Patrick John, thank you for your constructive feedback. We appreciate your recognition of certain cosmetic aspects, such as the bathroom finishes and flooring in room 211, that could benefit from refinements. We're consistently exploring improvements to ensure our guest's comfort and satisfaction. Your input is valuable to us, and we're pleased to see that you still had a positive experience at the Hampton Inn Emporia. We hope to have the opportunity to welcome you back soon.

6/10 Cukup Baik

MaryBeth

Disukai: Staf & layanan
Needs to be updated, staff was very pleasant.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 6 Mei 2024
MaryBeth, it's great to hear that you found our team members pleasant. We appreciate your comment about updates and assure you that continuous improvement is at the heart of our service. We look forward to the opportunity to serve you again in the future.

2/10 Sangat Buruk

Mark

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 14 Mei 2024
We appreciate your feedback, Mark.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

6/10 Cukup Baik

Theresa

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Staf & layanan
House keeper failed to provide towels and empty trash. Food staff friendly and accomodating.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Theresa, it's regrettable to learn about the inconveniences you experienced related to room servicing. Rest assured, we're dedicated to improving upon these areas. In contrast, it's heartening that you found our food service colleagues friendly and accommodating. We strive to provide an overall positive experience and appreciate your understanding.

10/10 Sangat Bagus

Theresa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kinda disappointed no working ice and vending machine working on my floor. Where are the do not disturb signs if you dont need housekeeper.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 12 Apr 2024
Theresa, we appreciate your feedback. It's regrettable that certain amenities were not fully functional during your stay. Your insights regarding the vending machines and signage will be useful for our colleagues' attention to improve guests' experience in the future. Despite these hiccups, we hope you enjoyed your overall stay.

6/10 Cukup Baik

Jack

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Kind of in an area without many restaurants
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 11 Apr 2024
Jack, we understand your concerns regarding the nearby dining options. Our location is selected with our guests' convenience in mind, and we are continually exploring ways to enhance the local experience for our visitors. We appreciate your feedback and will consider your suggestions while aiming to improve our services in future.

6/10 Cukup Baik

Adam

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 10 Apr 2024
Adam, it seems you had a moderate stay with us recently. Your rating suggests there might be areas where we could improve. We appreciate your feedback and encourage you to let us know how we can enhance your next visit. Rest assured, our team members are dedicated to making your experience a better one. Thank you.

10/10 Sangat Bagus

thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
one night stay, sleep and go
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 9 Apr 2024
Thomas, it's wonderful to hear you had an efficient stay at Hampton Inn Emporia! We hope to have the pleasure of welcoming you back for another seamless experience in the future.

6/10 Cukup Baik

Patrick

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
I booked because of the ratings but i don’t think 5 stars means what these people think it means. For the price I’ve stayed in hotels that were half the price and twice the condition and amenities. The fixtures were old, the internet was horrible, tv tiny, rooms outdated, etc. The staff were fine but for the price a i would definitely not go again. I’d take a chance at the red roof in across the street who has better internet connectivity than hotel itself, lol.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 8 Apr 2024
Patrick, we appreciate your candid review of your recent stay. It seems that certain aspects, such as the condition of our amenities and the quality of internet services, didn't meet your expectations. Please know that, although our team members strived to provide exceptional service, we regret that the overall value was not as you anticipated. Your feedback is important to us and we will utilize it to make improvements. Regardless, we hope that you choose to stay with us again in the future so we may have another opportunity to provide a better experience.

6/10 Cukup Baik

Erich

Bepergian bersama keluarga
No shampoo in shower-and none provided after front desk notified. Neighboring food options very limited. A bit overpriced for what was provided.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 12 Apr 2024
Erich, appreciating your feedback regarding your recent stay at Hampton Inn Emporia, it's evident that we fell short of your expectations. We regret the inconvenience with the bathroom amenities, and also sorry to hear about your challenges finding diverse dining options nearby. Your input on the value you perceive is instrumental, and we're continually striving to enhance the guest experience. We hope for another opportunity to deliver a more satisfying stay.

10/10 Sangat Bagus

Liz

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 4 Apr 2024
Thanks for the perfect rating, Liz!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn Emporia.

2/10 Sangat Buruk

Renaud

Bepergian bersama teman
Il n’y a pas d’arrivée, nous n’y sommes pas allés. Nous avions une urgence et devions partir plus tôt et avions demandé une modification : le dimanche de Pâques avec n’importe quel jour de la semaine. Quand nous avons parlé avec l’hôtel et que nous avons mentionné Expédia,ils nous ont raccroché au nez. Nous avons payé l’hôtel, perdu nos points bonis accumulés : mauvaise expérience.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Laura

Tidak Disukai: Staf & layanan, fasilitas
I arrived around 11:00 PM after an incredibly long & stressful drive just to be told that there was NO RESERVATION under my name. The female staff member at the Front Desk not only didn't make any additional efforts to find my reservation (calling expedia, etc) she also proceeded to tell me that they were completely sold out. She didn't even offer to Walk Me or make any other suggestions ofr where I could stay! I started to drive back ALL THE WAY home. I called Expedia, they admitted to fault in never confirming a resrvation that i had already paid for! They then called me back to tell me I could stay at the hotel in question, so suddenly they had a room???? I was turned away and wanted my money back. Expedia representatives refused to refund me. I ended up sleeping in a rest area as a single smaller build female completely alone. So not only was I exhausted, I was laso out $200.00. 10 out of 10, DO NOT RECOMMEND.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 2 Apr 2024
Laura, we're genuinely sorry to hear about your unfortunate experience. Navigating reservation issues, especially late at night after a long drive, can certainly be stressful. We can appreciate your dissatisfaction, and it is regrettable that the situation wasn't resolved directly during your visit. Your concerns about not being offered assistance or alternative lodging are deeply noted. We hope the involved parties have since worked diligently to rectify the situation. Your feedback is valuable and plays a crucial role in improving our services for all guests.

6/10 Cukup Baik

gloria

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 29 Mar 2024
We appreciate the feedback, Gloria.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 29 Mar 2024
Diane, thank you for choosing Hampton Inn Emporia and rating your stay. We're glad to know you had a satisfying experience. Your support means a lot to us and we look forward to welcoming you back on your future travels.

4/10 Buruk

Mark

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
First off..staff was very, very pleasant. Room had the issues. One of the comforters had an unknown brown smudge. Not gonna speculate.. AC was not really blowing well. I checked the air filters. Completely dirty. Air could barely pass. I cleaned and fixed the issue. Shower head fell off and was dirty. Lamp was missing on desk. Very dark in room. Tried (2x) to get water from vending machine with CC. Transaction completed with no water bottle being dispensed. Front desk staff took care of me.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 29 Mar 2024
Mark, we appreciate your feedback which helps us make improvements. We're pleased to know our team members provided excellent service. We acknowledge there were certain aspects of your room that did not meet your expectations. We assure you we are addressing these matters with our maintenance team for remedy. Your issue with the vending machine and room lighting has been noted. Please accept our apologies for any inconvenience caused and we hope to have the chance to better serve you in the future.

8/10 Bagus

Lisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff upon check in.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 29 Mar 2024
Lisa, we're thrilled that your check-in experience at Hampton Inn Emporia was a welcoming one. We take pride in providing a friendly atmosphere for our guests. We look forward to seeing you again.

6/10 Cukup Baik

OLIVIER

Coffee maker was dangerous. The hose wasn’t connected so the water boiled, and spilled burning my hand. I shut it down by unplugging it. The beds made a noise of a broken frame
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Chechen easy and friendly.
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Darren

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Shower head was broken so no shower, door to adjoining room was left unlocked and guest entered our room, walls had holes in them and mold in the bathroom
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Michael

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tub doesn’t drain.
Friendly service at the front desk. These rooms are tired. The bathtub didn’t drain at all and the tub tile was apparently painted. Need to renovate these bathrooms.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very helpful and professional staff. Special call-out to Ms Wilson.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

henry

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
How clean it was in the room that I stay in.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Lisa

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Wendy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

John E

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great for stopover enroute to florida
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Alexander

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stayed for 1 night traveling from NY to FL. Is was a great stay. The place was clean, bed was comfortable, and it was pet friendly for my dogs.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

JOHN

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Rachel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, nice staff. Only problem was, the guests had a toddler in the room above us and we could hear the child squealing and running until around midnight. Obviously the hotel has no control over that.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

steven

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Oksana

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Evelyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, very convenient off I-95, nice pool and exercise room. Will stay here again.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Susan

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Carl

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Melodye

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Evelyn

Bepergian bersama keluarga
Disukai: Fasilitas
Friendly staff - very important to me. Little things that could be better - water fountain not working outside of exercise room - and some bathroom soaps and lotions empty. Fun pool, exercise room good to have, in general a great hotel. I’ll use it again.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Georgia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight - comfy and clean
Great place to stop for the night. Not a huge choice of "sit down" restaurants in the direct vicinity of the hotel, but otherwise the hotel and its location are a plus for anyone going up and down the coast.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Teresa

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Paul

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Dany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Sheridan

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Fasilitas
Menginap 1 malam pada bulan Desember 2023