Hotel dekat Empress Theatre

"THE STAFF IS AMAZING!!! Elisha and Eni are literally angels!! Our flight from DFW was cancelled. So we missed our checkin time by a long shot. They were so compassionate and accommodating. They allowed us to come anyway. We were exhausted. The hot tub and indoor pool is nice! Later, Lilly at the front desk was just as nice as Eni and Elisha. 10/10 recommend"

"Clean; ample parking"

"The staff were absolutely amazing, so nice and very accommodating. The hotel is a little older, but very clean. Keeping in mind that it can come off as outdated. A little bit of water pressure/drainage issues. Despite the minor issues, we would definitely sat here again! It is in a prime location next to lots of shopping and eating places. You could literally walk to just about anything you needed. "

"The staff was excellent. The room was clean. The beds were miserable. "

"Returning home from Vacation nice place with convenient airport shuttle. Would stay again"

"Clean and well maintained property in convenient location to the airport. Nice breakfast selection. Staff professional, friendly and helpful."

"No"

"I had a 6am flight so was not able to have breakfast. Would have liked to have had access to other meals on-site."

"Got in around 6pm for a 6am flight the next day. Sat down in the lobby and ordered door dash for my daughter and then we ordered from the on site restaurant (that is not separate from the lobby.) Before our food came out the restaurant manager? came over, without telling our server, and told us we needed to move because we couldn’t have outside food in the lobby/restaurant. We move six feet and got our “restaurant” food to go. He was so rude. Tipped our waitress well because she had no idea what...

"Breakfast was great"

"No issues"

"They tried to double charge me for an extra day. If I hadn't been paying attention they would have gotten away with it so DEFINITELY check your bill!! Tub wouldn't drain. Poor water pressure. Had to take a luke warm shower day 1 as there was no hot water. Dried toothpaste on bathroom sink. Maids yelling in the hall early in the morning every day I was there. Their phones going off every few minutes. Banging on the door even though I did not request service. The beds are hard. The pillows are...

"Paprking is good, the place is quite and clean. "

"You get what you pay for. Very small dining area for a meager breakfast. The room is very basic. You don’t need a key card to work the elevator so it’s a bit of a safety hazard."

"This place is extremely quiet and super friendly "

"Check in was slow as the property was unable to find the registration information from Expedia, even with confirmation numbers etc. Fortunately they still had rooms available."

"Staff was friendly. Breakfast was so so."

"Clean and nice, comfortable room. Breakfast was great! Very convenient to have the free shuttle to the airport. They were very quick to pick me up at 1am in the morning. Staff was exceptionally nice."

"Noisy. Undergoing renovations."