Enam Lingkung hotel guide. Independent hotel in Enam Lingkung, West Sumatra

"i think the kindest thing might be to say that its not set up for foreign guests - but the reality is it was disgracefully dirty and how they can get away with calling it 5 stars is beyond me - I left and went to Murcure, totally unacceptable for any guests."

"No nearby restaurant, just dine in at the hotel's restaurant During check in, the staff urge me to upgrade the room, of course more expensive than what i've paid during online booking. After check in, i asked for extra towels, the staff said they will give only 1 towel. I said "I paid for 4-guest room, so how come we can only have 3 towels?" and finally, they gave us 2 extra towels. lol"

"Fotos auf Ihrer Homepage sind fake. Hotel wusste nichts von einer Reservierung. "