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Ulasan untuk Holiday Inn Express Hotel & Suites Enid - Highway 412, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Enid - Highway 412, an IHG Hotel
4702 W Owen K Garriott Road, Enid, OK

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 169 dari 333 ulasan" "
Penilaian 8 - Bagus. 92 dari 333 ulasan" "
Penilaian 6 - Cukup Baik. 31 dari 333 ulasan" "
Penilaian 4 - Buruk. 19 dari 333 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 333 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

7,6/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Dacia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The hotel itself is nice and clean and its conveniently located. We did book this hotel for the pool and hot tub, you couldn’t even set in the hot tub and enjoy it because the chlorine was very , very strong. So strong it caused immediate coughing. This was a huge disappointment, other than this I would recommend this place.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Shelly

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Trevor

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

James

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
They have no hot tub/ jetted tubs.
I booked a room with a hot tub went up to room, first time key didn’t work so I went back down got another key go into room and no hot tub. So I go tell them I booked a hot tub and explained it was extra to have that in the room and she stated that they have no hot tubs in their hotel and she couldn’t do anything about it. So I paid $150 for a standard room. She blamed it all on hotels.com and I couldn’t do anything about it such as adjusted rate or refund.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Jason

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Julian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

William

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the best place I have found to stay in the west-Enid area. Excellent breakfast! Kind staff. Clean rooms.
Menginap 9 malam pada bulan November 2023

10/10 Sangat Bagus

Toni

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Place to Stay
Our stay at the Holiday Inn Express in Enid on Highway 412 was fantastic. Starting at check-in which was a breeze and I'm sure that is because of the awesome staff. Tyler, and everyone else we interacted with were very polite and helpful. Tyler went out of his way to help us with a special request and it was greatly appreciated. The rooms are clean, spacious, comfortable and smell great. The breakfast was on point, and the amenities were amazing, and the beds were super comfy. Will stay there again the next time we're in the area.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Myron

Disukai: Staf & layanan
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Alexander

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Sydne

Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Kiana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel was beyond clean and the service was over the top. The AC unit in our room was loud and make it hard to sleep. Besides that, it was amazing!
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Vanita

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed the Pool. A nice property.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Emily

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Zachary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Going thru remodel. Pool was out of service the entire stay
Menginap 6 malam pada bulan Agustus 2023

8/10 Bagus

Debby

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stay was ok, facility could use some updating, bathroom door in our room was hard to close but for one night it was fine
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Charles

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Jose

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 4 malam pada bulan Juli 2023

8/10 Bagus

Brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was clean and staff helpful. the one thing that I didn't like was there is no USB for our phones in the room. otherwise it was a good place to stay. the breakfast was also good.
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Vivian

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Martin

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Abbi

Bepergian dalam rombongan
Disukai: Kebersihan
Fantastic
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Angela

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Never again!
Dirty and so many stains, broken appliances and non working outlets I was disgusted .Skip this place!
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Melinda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Our room smelled awful so bad that we had to go to Walmart and purchase a essential oil diffuser to be able to stay in the room. The swimming pool advertised was under maintenance the whole reason we choose this place to stay.
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Mildred, Clovis

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Outside doors to the inside pool were not locked allowing anyone to come into the property through the pool area. Our roof was leaking in our room. Health department shut down the pool after kids had been swimming due to high levels of chlorine.
Menginap 2 malam pada bulan Mei 2023

4/10 Buruk

Sheryl

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
There were moths in the room. They invaded my clothes and one ended up in my suitcase. The furniture was cheap and ancient. I was afraid to sit on the couch. The bed headboard had pulled off the wall where it was glued. The shower curtain rod was pulled off the wall, the ceiling in the shower was not finished and showed black marks. There was a weird separate seating room with nothing in it but what looked like a left over chair. The lobby was not completed and there were no ice or drinks. The refrigerator in the room worked. The food was typical for the chain and adequate. This was way too expensive for this kind of accommodations.
Menginap 1 malam pada bulan Mei 2023

4/10 Buruk

tim

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They are in process of remodeling, and so far it looks nice. However the furniture in the rooms is old and damaged, iron was propped in a corner, dresser was totally missing a drawer. Key did not work to get to pool area and after 3 attempts at getting a working card the desk clerk finally let us in. Pool was not heated and cold, and the hot tub was out of order. The pool and hot tub were why we chose this hotel. We checked out shortley after checking in, clerk was nice enough to cancel our reservation without charge. Went to another nearby hotel that was even cheaper and nicer.
Menginap 1 malam pada bulan Mei 2023

2/10 Sangat Buruk

Amanda

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bugs in our room. Breakfast was not edible it tasted like it had been served the entire week before. There were gnats all around the breakfast buffet style foods. Pool was out of order. Our last day the pool was open but hot tub did not work. Going back to our room from the pool my daughter was able to access our room without the use of the key which is a huge safety issue. The entire time we were there our room and us were accessible to anyone. COMPLETELY UNACCEPTABLE!!! I cannot believe this hotel is considered a holiday inn.

10/10 Sangat Bagus

La Deana

Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Angela

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Felt ripped off! Under construction!
I dont think you should charge the highest price for the room in town when the renovations are in progress. Our room was unfinished. I had a free night from Hotels.com and we upgraded and pur room was not finished. Felt ripped off.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Thresa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I like to stay here. I wish they would put a place in every room to hang up clothes. Very difficult when traveling not to have this.
Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

Travis

Traveler bisnis
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Jan

Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Erica

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
They are renovating so things are a little amiss. Room was clean and nice, beds were extremely comfortable, close to bowling and a bbq place next door to eat. Bathrooms weren’t clean like I expected is the only negative I can say. But staff was super nice and I would stay again.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Michele

Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Teri

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Bobbie

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023

4/10 Buruk

Julie

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No pool no Jacuzzi
I had called ahead to ask if they had a pool n jacuzzi I was told yes when I arrived the hotel is under construction, the pool and Jacuzzi we’re under construction to when I complain to the front desk. They said there is nothing they can do about it.
Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Susan

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Renovations going on. Dust all over front desk. Indoor pool drained and not available. Wires sticking out of living room suite wall. Furnishings sparse and old. Great breakfast, comfy beds.
Menginap 1 malam pada bulan Januari 2023

6/10 Cukup Baik

Lesley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The hotel is in remodel stages. Level 3 was clean but level 1 was not in use due to remodel. Pool and hot tub not able to be used. Very disappointing for the kids. Had to find other activities and was an extra expense due to this.
Menginap 2 malam pada bulan Desember 2022

6/10 Cukup Baik

Darrell

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Check in person mainly focused on their phone. Not informative. Stepped on something in carpet that stuck in foot in room. Shower and plug in tub inoperative so couldn’t take shower or bath. Told staff at checkout and was no big deal. First floor was under remodel and was told our floor (third) was completed. Furniture was worn. Was very disappointed.
Menginap 1 malam pada bulan November 2022

4/10 Buruk

Kevin, Estes Park

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
property under construction. no pool or hot tub. elevator has a sign that says it might not work? tried to stick us in a room that was dirty and not ready. staff good. breakfast good.

8/10 Bagus

Thresa

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Closets in rooms would be nice…..
One weird thing is that there are no closets in the rooms. In my room the back of the door hanger was also gone in the bathroom. Makes it very difficult when one needs to hang clothes.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Glenda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2022

2/10 Sangat Buruk

Jeremy

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
False advertising indoor pool which says on there website is working that’s a major lie Pool is empty Plus we switched hotels They could care less….. It’s was a trip for the kids….
Menginap 1 malam pada bulan November 2022

8/10 Bagus

Calvin

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice place to stay
Menginap 1 malam pada bulan Oktober 2022

6/10 Cukup Baik

Nathan

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Pam

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022