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"The receptionist is not welcoming or friendly. It seems that she’s not of what she’s doing. The staff at the breakfast area is even worse. He talks to me very loud and attracts other people attention. There’s no order in the dining area . We don’t know where to sit and which area we have to get food. I know you have to prioritize the group tours but we also paid the same for our breakfast. The place is nice but some staffs needs to be oriented properly."

"Great location and excellent, helpful staff. The room was comfortable with a fantastic view of the castle. Breakfast was included and very good. I would recommend the hotel."

"Very nice hotel located near the Basilica highly recommend "

"Clean room"

"Perfect price, facilities and location"

"The hotel is very close to the shrine . Very clean and comfortable. Staff very helpful. Breakfast good. Would recommend Restaurante A Tasquinha where the food was excellent as was the service. We also enjoyed going to Manhas Restaurant which has been a family favorite. ."

"Habitación limpia y ventilada."

"Friendly staff"

"If visiting Fátima, great hotel to stay. Walking distance to the church and sites. It’s also near town where a great selection of restaurants and shopping are available. Highly recommended."