Resor cocok untuk keluarga dekat Plaza Tana Russet
Berada dekat dengan Museum Nasional dan Pasar Port Vila, Aquana Beach Resort menyediakan bar tepi kolam renang, teras, dan bar. Resor ini tempat yang bagus untuk berjemur dengan dengan pantai pribadi, tepi pantai, dan kursi berjemur. Manjakan diri Anda dengan pijat atau layanan spa lainnya. Restoran di properti ini, Aquana, menyajikan sarapan, makan siang, makan malam, santapan ringan, dan laut. Nikmati aktivitas di properti seperti voli, haiking/bersepeda, dan bersnorkel. Tetap terhubung dengan akses Internet nirkabel gratis, dan tamu dapat menemukan fasilitas lainnya seperti klub anak gratis.
Anda juga akan menikmati manfaat berikut selama Anda menginap:
Kolam renang outdoor serta kursi berjemur
Parkir mandiri gratis gratis
Antar-jemput bandara, penitipan bayi/anak-anak (dengan biaya tambahan), dan staf multibahasa
Pusat komputer, brankas di resepsionis, dan meja pemesanan tur/tiket
Fitur kamar
Semua kamar tamu didekorasi berbeda-beda, dan mempunyai kenyamanan seperti balkon berperabot dan AC, serta manfaat seperti ruang duduk terpisah dan ruang makan terpisah.
Fasilitas ekstra termasuk:
Penitipan anak di kamar (biaya tambahan) dan tempat tidur bayi (gratis)
Kamar mandi dengan shower dan perlengkapan mandi gratis
Televisi HD 32-inci dengan TV satelit dan pemutar DVD
Ruang duduk terpisah, ruang makan terpisah, dan konsol video-game
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 10.00
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18
Check-out
Check-out sebelum 10.00
Check-out lebih akhir tergantung ketersediaan
Biaya check-out lebih akhir: VUV 500
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku); untuk mengatur penjemputan, tamu harus menghubungi pihak properti 72 jam sebelum tiba, lewat informasi kontak yang tertera pada konfirmasi pemesanan
Properti ini mengenakan biaya 4 persen untuk pembayaran dengan kartu kredit
Resepsionis buka setiap hari pada pukul 08.00 - 17.00
Tamu akan menerima email dalam waktu 7 hari sebelum kedatangan yang berisi petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Harap hubungi properti setidaknya 72 jam sebelumnya, untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 17.00
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Tamu harus memberi tahu properti ini sebelumnya tentang perkiraan waktu kedatangan.
Metode akses
Resepsionis tersedia pada jam-jam tertentu
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
2 anak, hingga usia 12 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya VUV 2500.0 per malam
Boks bayi gratis tersedia atas permintaan di properti
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: VUV 2000 per orang (satu arah)
Penggunaan kartu kredit akan dikenai biaya tambahan sebesar 4 persen
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Perlu diketahui
Properti ini tidak memiliki lift
Pemesanan diperlukan untuk layanan pijat; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar
Pertanyaan umum
Apakah Aquana Beach Resort memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor.
Apakah Aquana Beach Resort ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Aquana Beach Resort?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Aquana Beach Resort?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 10.00. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Aquana Beach Resort?
Check-out pada pukul 10.00.Check-out lebih akhir tersedia dengan biaya VUV 500 (tergantung ketersediaan).
Apakah Aquana Beach Resort menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya VUV 2000 per orang.
Di mana lokasi Aquana Beach Resort?
Terletak di pantai, resor di Eratap ini berjarak 15 km dari Museum Nasional, Plaza Tana Russet, dan Pasar Port Vila. Teluk Mele dan Mele Cascades juga berada dalam 25 km.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
9,4
Sempurna
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,6
Kebersihan
8,0
Lokasi
9,6
Staf & layanan
9,0
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 47 dari 61 ulasan
10 - Sangat Bagus
47
Penilaian 8 - Bagus. 10 dari 61 ulasan
8 - Bagus
10
Penilaian 6 - Medioker. 3 dari 61 ulasan
6 - Medioker
3
Penilaian 4 - Buruk. 1 dari 61 ulasan
4 - Buruk
1
Penilaian 2 - Sangat Buruk. 0 dari 61 ulasan
2 - Sangat Buruk
0
Ulasan
Terverifikasi
10/10 Luar Biasa
Julie
24 Okt 2022
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place was amazing! The owners and staff were beautiful and went above and beyond to accomodate us and make our stay just perfect. Food was amazing, plenty to do and any transport, activities, etc staff arranged for us hassle free. Will definitely be back 😊
Julie
Menginap 3 malam pada bulan Oktober 2022
Terverifikasi
10/10 Luar Biasa
Liam
22 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff and the nannies cant help you enough.
Lovely spot for you to totally relax with a little help for the nannies so you can enjoy some quality time with the wife.
Liam
Menginap 10 malam pada bulan Februari 2020
Terverifikasi
10/10 Luar Biasa
Claire
4 Jan 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Feel like part of a family at this lovely hotel instead of a room number. Roving nannies are fantastic and will help even with babies and toddlers. Kids club is relaxed and informal. A great hotel for families with kids under 8. Will be back
We stayed as a couple for 9 nights in July and enjoyed our time here. Everybody else had young children who were well behaved and we had a bungalow further from the pool and nanny area. This is a great place for young families. The evening performances by local people were great.
We often did kayaking to the islands out in the lagoon and twice stopped in for lunch at the nearby upmarket Eratap resort.
Big thanks to Rose and owners for arranging a rental car, day trip to Lelepah island and overnight to the volcano at Tanna island, you were very efficient, knowledgeable and friendly.
Kevin
Menginap 8 malam pada bulan Juni 2019
Terverifikasi
10/10 Luar Biasa
JJ
7 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service, nannies were superb. Kids had a ball and didn’t want to leave
Accommodation clean but not 5 star
JJ
Menginap 4 malam pada bulan Juni 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
5 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely resort with only a small number of rooms giving you a personal feel. The staff did everything they can to please and ensure a relaxing enjoyable holiday. They have nanny's that are available for free to play with the kids while you are in the resort. While we want to enjoy the holiday with the kids, the kids enjoyed the time with the nanny's including doing special activities like weaving, local style cooking and adventuring to a nearby island. The nanny's are from the local village thus helping to support the community.
Traveler terverifikasi
Menginap 5 malam pada bulan Juni 2019
Terverifikasi
8/10 Bagus
Traveler terverifikasi
28 Apr 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great time staying at Aquana, the staff are friendly and will do above and beyond to make your stay an awesome one. Kids had heaps of fun, the kayaks were free you can kayak to a number of islands opposite the resort. It is a bit removed from the main road so you need to get a bus or hire a driver / car to go around, otherwise you won't have much to do. We had a great time the 3 nights we stayed.
Traveler terverifikasi
Menginap 3 malam pada bulan Maret 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
25 Jan 2019
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing location with fantastic o'onsite nanny's' who helps out with the kids!
Traveler terverifikasi
Menginap 7 malam pada bulan Januari 2019
Terverifikasi
6/10 Medioker
COL
5 Jan 2019
Disukai: Kebersihan, staf & layanan
Food was inconsistent, expensive and generally slow to arrive. A few of us came down with a stomach bug which has been ongoing.
COL
Menginap 8 malam pada bulan Desember 2018
Terverifikasi
8/10 Bagus
Patricia
26 Okt 2018
Disukai: Kebersihan, staf & layanan
Relaxing family holiday
Nice stay. Relaxing thanks to the nannies and the lovely staff.
Beds are uncomfortable unfortunately and some furnitures need updating.
Grounds are immaculate.
Patricia
Menginap 10 malam pada bulan Oktober 2018
Terverifikasi
6/10 Medioker
Traveler terverifikasi
15 Mar 2018
Disukai: Kebersihan
Good for families with kids
Most staff are nice and friendly. It's a great place to have a bit break from the kids for parents. Overall food are nice but limited choice for kids menu and food are salty.
Traveler terverifikasi
Menginap 9 malam pada bulan Maret 2018
Terverifikasi
6/10 Medioker
Sam
2 Nov 2017
Disukai: Kebersihan, staf & layanan
Child friendly resort
The staff were great. The food was great. The service was great. However, while the single beds were comfortable, the queen bed was hard and unfortable. The pillows were also all unfortable. The airconditioning worked wonderfully. The bathroom, while basic, was adequate. The shower was hot with lots of pressure. The fridge was cold, not like the fridge and shower on Iririki or the shower on Iririki where we stayed last year. We would stay at Aquana again.
My kids (ages 4 & 8) absolutely loved the kids club. Valerie and her wonderful team of nannies made all the difference. My kids couldn't stop talking about the nannies and all the fun activities they did. We went on the snorkeling trip operated by the resort and they arranged to have a nanny go along to keep an eye on the kids while the adults snorkeled. The guy from the beach hut who took us on the snorkeling trip was so patient with the kids, taught them to snorkel and guided them to view the fish and coral while lying on a kickboard with a see through plastic panel. The rest of the staff at the resort were also very friendly and helpful. We had a wonderful unforgettable family holiday thanks to the lovely team at Aquana.
We were looking for a smaller resort with access to all the simple water activities, to share our 70th birthdays with our daughters and their families (5 children ages 3 to 11)
Aquana was perfect, a safe environment with lots to do : on land all children participated in lovely activities organised by Valerie & her skilled team of Nannies ; on the lagoon lots of kayaking & paddle-boarding. Good food, enjoyable evening entertainment enhanced the stay.
Because we hired cars we could access Zipline & Mele Cascades though road access to resort is a challenge.
An excellent place to stay especially for families with very young children. The nannies are amazing and always on hand to watch your children. The staff are very friendly and helpful. Can arrange any tours you may want to go on. Food in restaurant is delicious.
Great experience for families. Our 6 year old had a ball!
All staff without exception were very friendly and capable and also great with kids.
The owners were fantastic and very helpful with arranging excursions and transport. No stone was left unturned.
Lovely restaurant on the water and with a great menu and food.
Will return
Perfect Place For A Honeymoon or a Family Holiday!
My husband and I loved staying at Aquana Beach Resort for our honeymoon. Everyone is very friendly and always very accommodating. It is a beautiful place to stay great accommodation, food, relaxing atmosphere where you can have a drink via the pool, read a book in the hammocks at the front of the bungalows. Also the chance to go kayaking or paddle boarding, get a massage or enjoy some time in the spa. You can order room service at no extra charge or you can dine at the restaurant. At Aquana they have different activities happening too for example the opportunity to watch some epic fire dancing and a trivia night too. Free buffet breakfast too each morning. When I was sick the staff offered me panadol and provided cooling washers and asked how I was feeling the next day. The staff at Aquana look after their guests and staff really well taking the time to ask if everything is ok with your meal and more then happy to answer questions. My husband and I definitely recommend staying at Aquana Beach Resort and we will be coming back here in the future for a holiday!
Tolles Luxusfamilienressort mit zwei einsamen Inse
Wir haben uns in diesem Familienluxusressort wirklich wie in einer Familie gefühlt. Die Eigentümer sind immer Vorort und kümmern sich um jeden Wunsch. Vorallem für Kinder wird hier wahnsinnig gut gesorgt, so dass auch die Eltern Ihre Auszeit bekommen
Amazing location, Such friendly and attentive staff- they couldn't do enough for us. Whisk the kids away to have fun while you relax round the pool with a cocktail! The kayaks and paddle boards were perfect for exploring the island opposite the resort- kids loved falling in to the safe lagoon and splashing about. Great snorkelling off island in front of resort too. Recommend getting a taxi transfer from airport (about 4,000 VT) rather than the resort's transfer tho.
What a delightful experience. I knew it would be good, based on previous reviews but it surpassed all expectations. The staff were attentive and friendly. The nannies were wonderful. We spent 8 days at Aquana with a 1 year old and 4 year old. What a treat to be able to feed the kids early and then linger over our own dinner and drinks while they played nearby with the nannies. The resort is situated on a beautiful lagoon and you can kayak across to a beautiful beach. The lovely Gilbert can drop you out to a deserted island for a few hours at high tide where you can snorkel and picnic. Nice to have a bit of space and privacy in a 2 bedroom bungalow. I would highly recommend this resort to anyone, but especially to families with young children who want a relaxing break. None of us wanted to leave. Thank you Aquana!
Since our daughter doesn't have any sibling we as a parents often need to spend quite some time being playmates with her so we wanted to stay somewhere she could play with other kids hopefully under the eyes of caretaker. Then here it was! The resort was isolated and environment was safe, several nannies always around kids and they take really good care of them. We were so pleased that we could send off our daughter to the Kids club with no worry and had quiet time and even some meals alone. We were quite impressed that all the staff were flexible and they do what needs to be done no matter if it is their role or not. Our daughter had a great time and we as parents were able to enjoy really lazy holiday for the first time since our daughter was born. Friendly atmosphere and staff made us not to care about the few small inconveniences!
I have just returned from a week at Aquana with my husband and two daughters ages 3 and 1 and can't speak highly enough of the place. We have been to some amazing 5 star resorts around Europe and the Middle East so didn't set our expectations too high with booking a 3.5 star resort but were blown away by how lovely it was! There was literally nothing to fault! The 2 bedroom villa was huge and spotlessly clean, the food delicious and very large portions and we were surprised to get the most amazing amuse bouche before every dinner! The staff were so lovely and helpful and helped us plan our trips (thanks to Gilbert for recommending The Hideaway when we said we were searching for amazing snorkelling and boy was it amazing!) the biggest thing for us were the nannies who were always on hand to help with our little ones. They would walk out baby around in the pram while she had her first nap, take our 3 year old in the trampoline or crab hunting or sit and watch a movie with her. We found ourselves having breakfast together alone, drinking afternoon cocktails and actually getting to talk to each other and then eating dinner together every day! We feel so refreshed and relaxed and still had an amazing holiday playing with the children but just with an extra pair or two of hands to help us. Fabulous fabulous place, thank you to everyone that made it so lovely and we can't wait to see you all next year :)
We stayed at Aquana for 8 days with our 18 month old daughter and would thoroughly recommend it.
If our daughter had not been unwell (and perhaps had been a bit older), it would have been the most relaxing holiday ever!
The resort is beautiful and very well maintained. The facilities, including the pool and trampoline, were of high quality and beautifully kept. The staff are great- the front desk staff were so helpful when our daughter was unwell, the restaurant staff never failed to accommodate our requests, and the nannies are so warm and friendly and tireless! A particular highlight for us was the restaurant. As "foodies" we were a little concerned about being "trapped" at one restaurant, but we were very pleasantly surprised. The menu is broad and the dishes were, almost without fail, very well done. The trips out to a nearby island for snorkeling (at no extra cost) were a highlight.