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"This is a very nice clean hotel with very nice staff in the old Kayseri area."

"Ski shop in house and bufffet"

"Hotel is very basic, but clean. "

"Perfect ski-in-ski-out location. Room and all other facilities were spotless. Wonderfully well organized spa. Staff were friendly and professional. The only issues: thermostat in bedroom was fixed at 25 C, to warm to sleep well. Also, the water in the bathroom was not hot, just warm. Finally, the dining-included was cafeteria style, which is normal, but not entirely appetizing, or hot and fresh."

"Hello. Today, Wednesday, February 4th, I called the hotel to claim a jacket I left in the room's linen closet. The young man who answered my call at 11:35 am hung up on me while I was explaining the situation. I have no answers or attention"

"Great place"

"Biggest issue was the fact that I had requested a non-smoking room for my family with small kids but seemed like the room and the entire floor was for smokers. I had to keep the window in my room open at all times (when it was freezing outside) to make it easier to breathe. On the plus side, excellent breakfast. Staff was helpful in allowing me store my luggage in storage at the hotel a few hours before check-in."

"The gentleman at receotion was very kind"

"It used to be very clean, not anymore. Missing items in the bathroom. "