Search Hotels Near Erie Canal, Rochester

"Amazing staff and yummy breakfast!"

"We interacted with 2 staff members. A woman ( with a cute dog) and a gentleman whose name was Javon, I believe. Both incredibly friendly and helpful. Check in was quick and easy, as was checking out. Room was clean and quiet. Small bathroom, but loved the double-head shower. Very nice hot breakfast. Better than what you usually expect. Bagels, eggs, sausage and a lot more. Parking was fantastic. We would recommend this hotel and would stay there again."

"Really nice place. Clean and with comfortable beds. Pleasantly surprised by Holiday Inn Express! "

"This hotel exceeded my expectations. Friendly staff, clean environment, and very convenient location."

"This hotel is better maintained than many major hotel brands. This was my first time staying at a Super 8, and I highly recommend this location. It was exceptionally clean, the staff was great, and the location was convenient. Because of this experience, I’m open to trying other Super 8 locations in the future."

"First check in was slow. I asked about the shuttle for the next morning to be told it doesn’t run on Mondays and Tuesday won’t be starting until 11am. I had asked about a 4am shuttle. Next I was told about the breakfast starting at 6.30 am? The towels and linens were clean and fresh but the toilet was not. No hot water that evening but there was the next morning. A/C was noisy and didn’t seem to work other than to blow warm air. It was quiet on the sixth floor. First and last time for me."

"The room was comfortable, clean and cool. Breakfast buffet was great. Shaughnessys was fun. Check-in and check-out staff were friendly."

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"Front desk was very friendly and accommodating. Room was clean, bathroom spacious and clean, and we enjoyed our stay. "