Experience mountain living at its finest with world-class skiing & snow sports just steps away from the hotel. Unwind after your adventures at the on-site cafe or rejuvenate at one of our relaxing massage treatment rooms.
Located in Palandöken, Balsoy Mountain offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy ski-in/ski-out access, a playground for kids, laundry facilities for convenience, coffee shop/cafe to refuel, in-room WiFi to stay connected and massage treatment rooms to unwind.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Parking included
Free Wi-Fi
Restaurant
Bar
Laundry room
The current price is Rp1.127.376
Rp1.127.376
Rp1.251.388 total
includes taxes & fees
30 May - 31 May
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Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Day (1 January) Gala Dinner per adult: TRY 1000.00
New Year's Day (1 January) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: TRY 400 per room (one-way)
Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
Late check-out is available for a fee (subject to availability)
Hosted evening meal: TRY 1000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20360
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Is Balsoy Mountain pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Balsoy Mountain?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Balsoy Mountain on 30 May 2026 start from Rp1.127.376, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Balsoy Mountain?
Self-parking is free at this property.
What time is check-in at Balsoy Mountain?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Balsoy Mountain?
Checkout is at 12:30 PM. Late checkout is available for a fee (subject to availability).
Does Balsoy Mountain provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of TRY 400 per room applies.
Where is Balsoy Mountain located?
Located in Palandöken, this ski hotel is steps from Palandöken Mountain and 2.4 mi (3.9 km) from Forum Erzurum. Erzurum Museum and Ataturk House Museum are also within 6 miles (10 km).
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.4
Amenities
9.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 13 out of 17 reviews
10 - Excellent
13
Rating 8 - Good. 3 out of 17 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 17 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 17 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Samet
4 Feb 2026
Liked: Cleanliness, staff & service, amenities
Aynı bölgede tekrar kalınabilir. Güzel bir hotel. Odalar çok sıcaktı :) Akşam yemeği konusunda biraz çeşitlilik gerekli. Biraz sezon değildi diye sanırım bize pek hitap etmedi.
Samet
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Emre
14 Jan 2026
Liked: Cleanliness, staff & service, amenities
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik