Hotel dengan Kolam Renang di Estate Altona

"I’ve traveled to various European destinations in Mexico and South America, but I’ve never encountered a five-star hotel with such a poorly maintained system. The patio was littered with discarded boards, and the shower leaked. The housekeeping left dirty towels in the rooms, and there were even dead roaches on the floor. My children had bites on their arms and legs when they woke up in the morning, which I suspect were bed bugs. I called the hotel and notified the front desk as soon as I left...

"Beach was very rocky and not swimmable. Bed was very hard and uncomfortable. But staff was amazing and very friendly! Views were amazing! Food at every restaurant was delicious! "

"No los utilice"

"MAJOR miss that the website does not note that there is NO elevator available and it was third floor walk up! No mention on website that there are actually 2 separate hotel buildings and only one has an elevator. Room was clean. Housekeeping did not replenish courtesy toiletries. Super loud generator right next to room. "

"This resort is a 10/10 I love every thing about this place good customer service good hospitality the place was so awesome I will be back to this resort "

"staff very nice. bar onsite with harbor view, good food and drinks"

"Staff was friendly and welcoming."

"Meals were a little pricey but service and food was phenomenal. Staff was extremely friendly and helpful with everything. Bar was open and friendly "