Search Spa Hotels in Estate Southgate

"We felt appreciated and even pampered at times. "

"The pictures of this place are deceiving and the Casino is and a nice uphill walk that when you been drinking all day is horrible. There are no elevators in the hotel and if you would like to go somewhere once you figure out this place sucks you need to make a taxi reservation 3 hours in advanced and charge person not the entire party destination. The food is decent to down right outstanding some days and liquor is less than top shelf like no Patron but other brands plus the Island is pushjng Cruzan Rum. St. Thomas is the real place to go. I suggest gettimg a car if you are a real driver and can deal with driving on the left. Otherwise do not attempt to drive the roads poorly maintained and huge potholes and dangerous and winding roads that only people who can drive should be operating a vehicle. Also, people there have a problem communicating and directly answering questions. For instance when asking car agent why they where offering tire insurance, she never mentioned as I found out later they got crazy pothiles that will take a car out ."

"For my type of trip, i love the facilities and provided a bar an restaurant !"

"I would not recommend staying at this hotel. My experience was very disappointing. There were roaches in the dining area. While my wife, another couple, and I were eating, roaches were coming out of the table. When we told the staff, they said they already knew about the problem. I also found a dead roach in my bed, which was very upsetting. The dresser had a broken strap hanging off. The entry door to the bathroom door handle was on backwards. I had to put it on the right way. The service was poor from check-in to check-out. They pick and choose which guest to offer the trolly belhop service to. I had to carry my wife’s and I baggage to our room upon arrival. Most of the staff seemed to have a bad attitude, and we did not feel welcome at all. As someone who works in hotel management and travels often, this was the first time I felt this uncomfortable at a hotel. The property itself is run down and needs a lot of improvement, both in maintenance and customer service. There is also very little to do nearby, and the restaurants recommended by the hotel are about 30 minutes away. The only positive part of our stay was Lydia, who was friendly and introduced herself. Overall, I suggest paying extra to stay somewhere else. I would visit St. Croix again, but not this hotel. "

"No los utilice"

"This resort is a 10/10 I love every thing about this place good customer service good hospitality the place was so awesome I will be back to this resort "