Resepsionis

Ulasan untuk Hampton Inn Eugene

2.5 out of 5
Hampton Inn Eugene
3780 W 11th Ave, Eugene, OR

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 656 dari 1000 ulasan" "
Penilaian 8 - Bagus. 259 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 56 dari 1000 ulasan" "
Penilaian 4 - Buruk. 12 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 1000 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

lesa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was courteous and efficient. Room was updated and clean.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Tiffany

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Joel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, good breakfast decent area! Some questionable people near the hotel
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Katja

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked that it was close to the airport. We only stayed a very short time since we arrived late in the evening and had to leave at 5am the next morning. We'll hope to stay longer next time.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great and accommodating loved my stay
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Jose

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Timothy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice, clean hotel far enough away from the U of O campus to be easy to get into and close enough to be convenient.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tim

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not close to the freeway and not the most desirable part of town.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Joyce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay and close to airport
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Judith

Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
They had a very noisy crew on the parking lot at 7:00 AM cleaning the parking lot scraping dirt and water off the pavement. My room was right above where they were making so much noise with the scraping machine and back hoes. That was a ridiculous time to start that type of project. Especially when the customers are trying to relax and sleep. The project should have been planned for later in the morning.
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Jesse

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The staff was very friendly.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Cristian

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Bev

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Joyce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Shaun G pada tanggal 7 Apr 2024
Dear Joyce, Thank you SO much for your kind, excellent review! Customer-satisfaction means everything to us here at Hampton Inn Eugene, and we're delighted to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things. Please give us a shout if there's anything else for next time! Take care and travel safe!

10/10 Sangat Bagus

Brian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, comfortable and friendly!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Shaun G pada tanggal 7 Apr 2024
Dear Brian, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Sangat Bagus

James

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Shaun G pada tanggal 7 Apr 2024
Dear James, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Sangat Bagus

Keith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything went smoothly, breakfast was good, staff was very helpful. No complaints.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Shaun G pada tanggal 20 Mar 2024
Dear Keith, thank you SO much for your kind, excellent response! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us! It's so great to have our buffet back after the pandemic, and it's great to hear you were able to find something you like and get your day started off right! Take care and travel safe, we hope to see you next time!

10/10 Sangat Bagus

Rolando

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice front desk and room is clean and smells fresh.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Shaun G pada tanggal 20 Mar 2024
Thank you SO much for your excellent response! We try our best to always lead with cleanliness and friendliness, and it's great to hear we're on the right path! Please give us a shout if there's anything further we can do for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe!

10/10 Sangat Bagus

Adrian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and comfortable
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

GRACE, CUPERTINO

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Shaun G pada tanggal 7 Apr 2024
Dear Grace, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shaun G pada tanggal 7 Apr 2024
Dear Robert, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Sangat Bagus

Jorge

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shaun G pada tanggal 7 Apr 2024
Dear Jorge, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Sangat Bagus

Becki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Liz

Bepergian bersama teman, Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a nice and clean place to stay and easy to get to all kinds of shopping and food resources. We stayed on a Friday and they were full so parking was a bit of an issue. Other than that it was nice.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you so much for your kind, exceptional response! We pride ourselves in cleanliness and friendliness, and it's so great to hear we hit the mark! We love being a home away from home for all of our guests. We're so thankful to be in a great area nearby plenty of places to shop, eat, or have fun or exercise; along with the airport as well! We do know our lot can be tight, but we do have the same amount of spaces as we do rooms. We're happy to hear everything was great during your stay, let us know if there's anything else we can do for next time! Take care and travel safe!

10/10 Sangat Bagus

tanya

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding! Super clean! Beautiful staff! One of our favorite places to stay. Beats most 3 or 3 ½ star hotels.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for your kind, excellent response! Here at Hampton Inn Eugene, customer-satisfaction means everything to us, and we're so happy to hear you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we hit the mark! We know we are a Hampton but there's no reason not to give 5 star effort when we can, you deserve it! Give us a shout if there's anything for next time, we're always "all-ears." ..Take care and trave safe!

10/10 Sangat Bagus

Lori, Belgrade

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you so much for your outstanding response! Customer-satisfaction means everything to us, and we're delighted to hear you had a seemingly perfect stay! We try our best to lead with friendliness and cleanliness, and it's so great to hear we hit the mark and are doing all the right things! Give us a shout if there's anything else we can do for next time, we're always "all-ears!" ..Take care and travel safe, we'd love to see you again next time you're in Eugene!

10/10 Sangat Bagus

Henryk

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 7 Apr 2024
Dear Henryk, thank you SO much for your exceptional response! Customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly perfect stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we're doing the right things! Please give us a shout with anything else for next time, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you back soon!

10/10 Sangat Bagus

Christy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is so clean and close to the airport.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for your kind, fantastic response! Here at the Hampton Inn Eugene, we strive to always lead with friendliness and cleanliness, and it's great to know we're doing the right things in all the right places! We're also so thankful to be nearby to the EUG Airport, plenty of shopping and dining locations, and even some fun outdoor spots as well! We're thankful to hear you're our spot for trips through the area, and we're always "all-ears" for any ideas or suggestions for next time. Please give us a shout if there's anything else! Until then, take care and travel safe!

10/10 Sangat Bagus

Rolando

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pleasant uneventful
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for your great response! We try our best to lead with friendliness and cleanliness, and it's great to hear that overall it seems like you had a seemingly perfect stay! We can't thank you enough for the great response, and we're happy to hear you had a restful, quiet stay! Please give us a shout if there's anything else we can do for next time! ..Until then, take care, and travel safe!

8/10 Bagus

LUIS

Bepergian bersama keluarga
Disukai: Fasilitas
Nice hotel.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you so much for leaving us a great review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had an almost flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Danielle

It was awesome!!! Friendly staff! I love that my name was displayed on the TV.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We love the Connected Room feature as well, did you know you can also log into your favorite streaming services through that as well? We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Jessica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice lobby. Clean room! Friendly staff
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Pamela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Rebecka

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Cukup Baik

Kristine

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you so much for your response! Please feel free to give us a shout with any further info so we can try to make next time a perfect 5 out of 5! Customer-satisfaction means everything to us, and we're always looking for comments or suggestions to make next time even better. Take care and travel safe!

8/10 Bagus

Jason

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you so much for leaving us a great review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had an almost flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Annette T.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay for Eugene Airport.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We are so thankful to be in a great spot near the airport, walking trails, and plenty of shopping and eating as well! We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Noisy, bright, and uncomfortable. I paid a premium price due to tournament weekend. It was definitely not worth it!!!
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, rooms and facilities were clean. I woke up to see I was by a creek with a walking path.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We're so blessed to be in a neighborhood with walking paths and hiking trails, plenty of shopping and eating as well, we're glad it was the right spot for your! We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Cukup Baik

Benjamin

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you so much for your response. Customer-satisfaction means everything to us here, and we're always "all-ears" for any further comments or suggestions. We'd love to make next time a perfect 5 out of 5! Take care and travel safe, we hope to see you next time!

4/10 Buruk

Franchesca

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Sketchy area
The location was not in a great area. There were homeless people congregated outside in the parking lot with their car blocking the loading area. Some were sleeping in the lot with their belongings. The hotel room itself was fine and the staff very welcoming. I would choose another location based off first impressions
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Christy L

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were very friendly. They had snacks out daily and a great breakfast selection.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

8/10 Bagus

Terri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The only thing we had a problem with was the firmness of the beds. Just too hard. A pillow topper would really help.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 12 Mar 2024
Thank you so much for your honest response! Customer-satisfaction means everything to us here at Hampton Inn Eugene, and we're happy to hear that overall you had a mostly enjoyable stay! We try our best to always lead with friendliness and cleanliness, and it's great to hear we hit the mark on that end! We did recently replace all mattresses, so it's possible it's still holding that new-bed firmness. We do apologize that it may not have been brought to your attention, but we do indeed offer mattress toppers upon request, we just don't have them for each bed. We hope you can give us another chance next time! Take care and travel safe!

10/10 Sangat Bagus

Joel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to airport
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Dylan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always friendly staff and good breakfast. Would definitely stay again. Good location.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 24 Jan 2024
Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

6/10 Cukup Baik

McKenzie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Nice hotel but not in a very nice area. Beds are super uncomfortable, hard and lumpy and loud for some reason. Breakfast is yummy and staff are super friendly.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 11 Des 2023
Dear McKenzie, thank you so much for your response! Here at Hampton Inn Eugene, customer-satisfaction means everything to us, and we're happy to hear you had a mostly enjoyable stay. We did actually recently replace out beds not long ago, we'll try to take a look at your room specifically and see what may have went wrong. We are in a bit of an out of downtown area, but thankful to be nearby to many local eateries, shopping centers, and one of if not THE closest hotel to the Eugene Airport, and just a quick drive down the road from the Oregon Coast! Please give us a shout if there's anything we can try to do better for next time! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Norman

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Shaun G pada tanggal 11 Des 2023
Dear Norman, Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Big room. Very clean. Nice front desk staff.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Shaun G pada tanggal 11 Des 2023
Dear Melissa, Thank you SO much for leaving us a perfect review! Here at the Hampton Inn Eugene, customer-satisfaction means everything to us, and we're delighted to learn you had a seemingly flawless stay! We try our best to always lead with friendliness and cleanliness, and it's so great to know if we're on the right path and doing the right things to help our guests feel welcome, comfortable, and at home away from home during their time with us. We're glad to hear you loved your room and it had plenty of room to spread out and enjoy! We truly are blessed with a wonderful team here, we'll make sure to pass the extra appreciation all around! We can't thank you enough for the awesome rating, as through these we can learn where we are doing our best and try to keep it up, or potentially improve whenever needed. Please don't hesitate to reach out with anything else, we're always "all-ears" and love hearing from guests! Take care and travel safe, we hope to see you again soon!