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Ulasan untuk Abbey Archway Inn

3.5 out of 5
Abbey Archway Inn
4316 Birch Lane, Fairbanks, AK

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 10 dari 33 ulasan" "
Penilaian 8 - Bagus. 7 dari 33 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 33 ulasan" "
Penilaian 4 - Buruk. 3 dari 33 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 33 ulasan" "

6,6/10

Kebersihan

7,6/10

Staf & layanan

6,0/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jere R

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The owner was delightful. We arrived late due to a flight delay and since our Uber driver left for another fare she gave us a ride to our room, which was a half mile away at a separate property. Also the breakfast was fabulous with many homemade items. The property was clean and comfortable.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Ard

Disukai: Kondisi & fasilitas properti
Hey and train noise
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Leicha pada tanggal 7 Mei 2024
thanks for staying with us!

4/10 Buruk

Josh

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Februari 2024

6/10 Cukup Baik

James

Tidak Disukai: Kondisi & fasilitas properti
Room was in the basement of a building. Very loud laundry facility right outside the door.
Menginap 4 malam pada bulan Desember 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Do not recommend if travelling on vacation.
The room was on the second floor. There was dog poop on the carpet on the stairs. When you walked in the room it reeked of dogs. The linens had stains on them. The picture is not what the houses that are actually Abbey Archway Inn.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Walter

Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Not like what was pictured. Mattress was horrible! Loud traffic noise
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Marco

Bepergian bersama teman
Disukai: Staf & layanan
I think everything is fine, but one day at 6am a person knocked on the door very loudly, he woke us up to ask my name and when we were to check in. They're supposed to have record books, I disapprove of that.
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Leicha pada tanggal 18 Mar 2023
I am so sorry for the early disturbance! I hope the rest of your stay went well.

4/10 Buruk

Christopher Michael

Tidak Disukai: Kebersihan
I was sick when I arrived and the room was in terrible condition. I should get some kind of refund. There were dirty socks under the bed and 2ins. of dust. The vents had dust in them. Enclosed are a few pictures with problems I saw. Mostly dust where things weren't cleaned.
Tanggapan dari Leicha pada tanggal 11 Jan 2023
I am sorry we did not meet your expectations. I had housekeeping revisit the room vents today.

6/10 Cukup Baik

Celeste Damaris

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
I liked how rustic it is and how close it is to several places, what I didn't like was that I stayed 5 days and they never cleaned the bedroom or the bathroom, I think that cleanliness is the most important thing, especially in the bathroom, the very dirty curtains could be changed more often
Menginap 4 malam pada bulan September 2022
Tanggapan dari Leicha pada tanggal 22 Okt 2022
Thank you for your feedback; we have replace the drapes, and are working on stepping up housekeeping procedures.

10/10 Sangat Bagus

Sue

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly people great breakfast nice rooms clean very accommodate
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Leicha pada tanggal 6 Sep 2022
Thanks for staying!

8/10 Bagus

Troy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Leicha pada tanggal 17 Sep 2022
Thanks for staying with us

4/10 Buruk

HENRY F

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I was disappointed in the condition of the property and the room needing cleaning such as the floors and fan. Some things in the room didn't work. TV was confusing to operate.
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Leicha pada tanggal 6 Sep 2022
I'm sorry things weren't to your liking; we do strive to do the best with the staff that we have. We appreciate your feedback.

2/10 Sangat Buruk

Frederick E

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
It was a bit trashy. Abandoned cars in the lot. It seemed secure.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Leicha pada tanggal 16 Agu 2022
I am sorry you did not like the property; perhaps the car(s) actually belonged to guests, as many local people have older cars, and there is a lot of wear on vehicles that they may not tend to immediately.

2/10 Sangat Buruk

Stephanie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This had to be one of the strangest places i have ever stayed. The property manager was strange, property was strange. Definitely would not recommend.
Menginap 1 malam pada bulan Juni 2022

2/10 Sangat Buruk

Adegbola

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Terrible experience overall. My reservation was for a particular building but manager sent me to a different building about 0.5 miles away and was unapologetic about this. Room's window was open with no screen and abundant mosquitoes in the room. The trash can in the bathroom still had trash from the prior occupants.
Menginap 1 malam pada bulan Juni 2022

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Felt deceptive
As frequent visitors to Fairbanks we will not choose to stay at Abbey Archway, Seven Gables or Fairbanks extended stay in the future. All three run by same people. We made the choice to stay in Abbey Archway. We were given rooms in Fairbanks Extended Stay the place we did not choose because of its location. Instead of a quiet residential street we were next to a major city road. One of the rooms had a stale smoky smell and was quite unclean, the other very noisy during the night. That the room style chosen when making the booking was why we had to stay in a completely different location defies understanding. We made a room style choice on the site for Abbey Archway. A guest shouldn’t be put at a different location than the one they chose after careful research just because the owner chooses. It all felt deceptive. I took notice of the negative reviews and yet still went ahead with the booking believing in giving a fair chance. That was a mistake
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Bashir

Menginap 2 malam pada bulan April 2022
Tanggapan dari Leicha pada tanggal 4 Mei 2022
Thank you for staying with us!

8/10 Bagus

Summer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 9 malam pada bulan Desember 2021

8/10 Bagus

nian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
For me it is good. Most of time, I’m outside for northern nights or chena hot spring or other activities.
Menginap 5 malam pada bulan Oktober 2021
Tanggapan dari Leicha pada tanggal 20 Okt 2021
We are glad you were able to stay with us.

2/10 Sangat Buruk

Mendee

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Dingy and dark property. The jacuzzi tub was full of dirt and the fireplace did not work.
Menginap 3 malam pada bulan Oktober 2021
Tanggapan dari Leicha pada tanggal 20 Okt 2021
Not sure where you stayed, but hope that if there is an issue, guests call the office to let us know of any problem or concern they have. I'm sorry for poor housekeeping and maintenance issue.

10/10 Sangat Bagus

Jackie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
GREAT BED & BREAKFAST
We were more than impressed with the rooms, service, and breakfast at this inn. It’s sort of a bed and breakfast style for a reasonable price. A+++
Menginap 2 malam pada bulan September 2021
Tanggapan dari Leicha pada tanggal 20 Okt 2021
Thanks for your rating. We're glad you enjoyed your stay

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Room not ready at checking time. Employee overworked & a little short in tone of voice. On 3rd floor required multiple trip up & down alot of steps. Room clean & warm but bed not as advertised on my checking reservation.
Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari Leicha pada tanggal 20 Okt 2021
I do apologize for the delay at check-in. We are indeed short-staffed and it is difficult to keep up. There are multiple stairs, depending upon what's available at check in. We do try to accommodate those with mobility needs if requested. I'm not sure what bed type you were expecting--most of our beds are queen sized.

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is in the process of being renovated. The units are like studio apartments.
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Leicha pada tanggal 20 Okt 2021
Currently none of our properties are being renovated. There is a new building next door that had stucco applied this summer; this may have caused the confusion. We do offer two room types--studios and suites as advertized.

10/10 Sangat Bagus

Alex Van

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Definitely more of a bed and breakfast at a hotel, I will definitely stay here again as I prefer the mom and Pop style places. This is definitely privately owned they make awesome breakfast the house is a little bit dated but definitely a clean well priced place to sleep
Menginap 2 malam pada bulan Agustus 2021
Tanggapan dari Leicha pada tanggal 20 Okt 2021
Thank you for your comments. We do want people to feel welcomed and "at home"

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We canceled one night still waiting for my money back. We paid insurance
Menginap 2 malam pada bulan Juni 2021
Tanggapan dari Leicha pada tanggal 13 Jun 2021
Because this is an anonymous review, I do not know who I am communicating with. However, the general procedure is to contact Expedia so they can refund you. Expedia "masks" your credit card and provides their corporate card to the hotel, you will need to contact them to request the second night be refunded. I have only charged the masked Expedia card for the one night as requested.

8/10 Bagus

Arthur

Traveler bisnis
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Nice room. Comfortable bed and futon. Quiet
Menginap 3 malam pada bulan Mei 2021

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari Leicha pada tanggal 28 Mar 2021
Thanks for staying--glad you enjoyed it!

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I would not recommend anybody who wants a safe night sleep at this hotel when we left to Chena hot Springs and came back our room was unlocked when we double checked that it was locked or window was broken with no lock things were stolen breakfast was barely edible horrible experience
Menginap 1 malam pada bulan Januari 2021
Tanggapan dari Leicha pada tanggal 15 Jan 2021
I am so sorry for this bad experience; I regret that your upstairs neighbors were unruly . When you called to tell us that your window was unsecured, we did respond to help. We do limit our breakfast hours to a brief amount of time so that things are not left out too long.

8/10 Bagus

Cody, Iowa

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff. Room was a bit dated but definitely a great place to rest your head while in Fairbanks. I would recommend for anyone doing an extended stay that don’t want to break the bank.
Menginap 6 malam pada bulan September 2020
Tanggapan dari Leicha pada tanggal 25 Sep 2020
Thanks for staying with us: we are glad you enjoyed your visit