Search Hotels in Falcons Glen, Naples

"Breakfast was good, I was not crazy bout machine their coffee. The parking seems to be safe"

"Would like breakfast to be included and the waterslide was closed the several days we were there. The pools are warm and wonderful along with all of the staff were very pleasant and helpful. Love that there are bikes to borrow and beautiful neighborhoods to walk. "

"Not so clean. Bed with sand. Had a kitchen but it didnt have dish soap, kitchen utensils or anything for the use of the kitchen. "

"Very good "

"Fun hotel! Clean and comfortable. We had a great stay! "

"We were on the 3rd floor and we complained twice regarding how freezing the hallway was. Another person on the floor mentioned they must have missed the memo on heat. Water in the sink did not get past lukewarm. "

"The only disappointing aspect of our stay was an interaction at checkout with a front desk employee named Autum. Unfortunately, her demeanor came across as rude and condescending, which is especially disheartening during an early 6:20 AM departure.I had a simple question regarding the valet charges, as we were billed twice despite the car not being moved. It felt somewhat misleading, as “valet parking” typically implies an active service, rather than a static parking charge over multiple days. Rather than offering clarification with professionalism and understanding, the interaction felt dismissive and unnecessarily unpleasant.I shared that the front desk experience is both the first and last impression of a stay, and it truly sets the tone — which is why a more gracious approach would make such a difference.That said, I still felt it was important to leave a five-star review because the manager was exceptional. He handled a minor issue with our room lock with care, professionalism, and genuine attentiveness. His level of service reflects the standard the resort deserves to be known for.Overall, this is a beautiful property, and I would absolutely return and recommend it to friends and family. My hope is simply that all guest-facing interactions reflect the same level of excellence demonstrated by the management team."

"This hotels location was convenient for us but amenities we ok. Breakfast did not have many options, fitness room was smaller in size. Did have an issue with room, one of the chairs in our room had a stable sticking out and it cut my leg. Room size was nice. "

"This property is well worth the stay. Only issue we had was untimely housekeeping with cleaning our room. They should consider an adult only pool area as well. Otherwise highly recommend."