Indoor pool, seasonal outdoor pool, pool loungers
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Reviews of Biltmore Hotel & Suites

3 out of 5
Biltmore Hotel & Suites
3800 Main Avenue, Fargo, ND

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1003 reviews" "
Rating 8 - Good. 329 out of 1003 reviews" "
Rating 6 - Okay. 143 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 41 out of 1003 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jobin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The amount of dust in the room was unbearable. Breakfast was really good, and staff were very friendly.
Stayed 1 night in May 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was great. A/C unit in room did not work well though.
Stayed 2 nights in May 2024

4/10 Poor

Suzanne

Disliked: Cleanliness, property conditions & facilities
Our room was very dated. And we had a terrible sewer smell in our room at certain times. Grossed us out. Front lobby was lovely but we got put in the oldest part of the hotel. Disappointing.
Stayed 2 nights in May 2024
Response from Biltmore Guest Services on 20 May 2024
Thank you for the feedback, we really do appreciate it. We will make sure to get Maintenance to take a look to see what the issue may be. Next time please inform us of any issues, we would be more then happy to move you to a different room as we want all of our guests to have a comfortable stay.

10/10 Excellent

BARBARA

It is an old property with not a lot of updates but clean. Front desk was very efficient and helpful and friendly.
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 20 May 2024
Thank You for the feedback, we really do appreciate it. We hope to see you again in the future.

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean rooms
Stayed 1 night in May 2024

8/10 Good

adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heating and cooling system is from the 60's and loud!
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 17 May 2024
Thank you for the feedback, we really do appreciate it. We will make sure to pass these notes onto the maintenance team so they can take a look.

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The sink would hardly drain. Fridge was not plugged in.
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 17 May 2024
Thank you for the feedback, we really do appreciate it. We will make sure to pass these notes onto the maintenance team so we can take a look at these issues.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean the stay was wonderful. The outdoor patio was perfect. Good place to stay for the price
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 13 May 2024
We are happy to hear that you enjoyed your stay with us and we hope to see you again in the future.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Quiet . Nice room and would stay again.
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 13 May 2024
We are happy to hear that you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 13 May 2024
Thank You!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to all the activities we had planned.
Stayed 2 nights in May 2024
Response from Biltmore Guest Services on 13 May 2024
Thank you for the feedback, we really do appreciate it.We hope to see you again in the future.

6/10 Okay

Tammy

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 13 May 2024
Thank You!

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 9 May 2024
Thank You!

6/10 Okay

Rachel

Disliked: Property conditions & facilities
Old and out dated
Stayed 2 nights in May 2024
Response from Biltmore Guest Services on 6 May 2024
Thank you for the feedback, we really do appreciate it. We do strive to make everyone comfortable during their stay and we are working on some changes as we speak.

8/10 Good

sonia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The refrigerator didn't work. I couldn't keep my drinks or my food cold.
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 6 May 2024
Our apologies regarding that. We will make sure to address that with the maintenance team so that we can get that taken care of.

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 6 May 2024
Thank You!

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was better when the restaurant had a full menu.
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 6 May 2024
Thank you for the feedback, we really do appreciate it. We hope that you found something you could enjoy on the new menu.

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel.
Stayed 1 night in May 2024
Response from Biltmore Guest Services on 6 May 2024
We are happy to hear that you enjoyed it, we hope to see you again in the future.

6/10 Okay

Allison

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, lobby, breakfast area was nice. Decent food. Found cookies under the bed. Several rooms, guests were enjoying smoking weed that wafted into the hallway and my room. So much that I was awakened. They were non smoking rooms.
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 1 May 2024
Thank you for the feedback, we really do appreciate it. We will make sure to keep a closer eye on this so all of our guests can enjoy their stay.

10/10 Excellent

Tina

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 1 May 2024
Thank You!

8/10 Good

Kassie

Travelled with family, Business traveller
Liked: Staff & service
Staff was great, the continental breakfast was good. The room was ok, beds were clean, but a lot of things that need work in the room, carpet peeling off the walls, dusty and very dirty behind the furniture, the wallpaper was peeling off the wall in the bathroom, the showwr head was junk. Was room 168
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 22 Apr 2024
Thank you for the feedback, we really do appreciate it. We are in the process of getting things in order to remodel that last side of the hotel so those items will be taken care of in the near future.

4/10 Poor

Doug

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The reviews seemed good, but what I found was a worn out old Holidome. Tech updates in room almost nonexistent. Leather recliner in room is heavily deteriorating. I was embarrassed to stay there.
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 16 Apr 2024
Thank you for the feedback, it is much appreciated. We will make sure to pass on your concerns.

8/10 Good

Mindy, BELCOURT

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Most of the property outside looked in disarray. The curtains over the windows are torn and frayed. Most of the bedding was stained. A lot of the channels were out on the TV.
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 16 Apr 2024
Thank you for the review, we really do appreciate it. We will make sure to pass on these concerns to the department managers so we can get these issues taken care of. We will also reach out to our TV provider and see what issues they are experiencing.

4/10 Poor

Deanna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing. Would not call this hotel & suites, would call this Motel & Units. Beds, linens old. Very uncomfortable. Room dark, dingy. We were on the 2nd floor, had to carry bags up long flight of stairs, no elevator. Difficult we are seniors. Easy to get to airport from this location only benefit,
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 16 Apr 2024
Thank you for the review, we really do appreciate it. We are sorry that we did not have a more accessible room for you on the lower floor. We suggest our guests make those requests before arrival so we can do our best to ensure our guests enjoy their stay.

6/10 Okay

Vickie

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Biltmore Guest Services on 9 Apr 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

8/10 Good

Brent, Sioux Falls

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great centrally located spot. Good little bar/restaurant attached. Close to Drekker
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 9 Apr 2024
Thank you for the review, we really do appreciate it! We hope to see you again in the future.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a leak from the ceiling in bathroom. Contacted front desk and maintenance man came to check it out.
Stayed 2 nights in Apr 2024
Response from Biltmore Guest Services on 9 Apr 2024
Thank you for the review.

8/10 Good

Lynette, Rushville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but clean. Bed was comfortable. Breakfast was good.
Stayed 2 nights in Apr 2024
Response from Biltmore Guest Services on 9 Apr 2024
Thank you for the feedback, we really do appreciate it! We hope to see you again in the future.

10/10 Excellent

Robyn

Liked: Staff & service, amenities, property conditions & facilities
Front staff was helpful with us parking our small trailer behind our vehicle.
Stayed 1 night in Apr 2024
Response from Biltmore Guest Services on 6 Apr 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is dated and in a very congested area. Restaurant was good
Stayed 1 night in Mar 2024
Response from Biltmore Guest Services on 6 Apr 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 26 Mar 2024
Thank you so much for your review! We hope to see you again in the future!

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
The carpet tack strip on the floor was exposed which hurt when stepped on.
Stayed 1 night in Mar 2024
Response from Guest Services on 24 Mar 2024
Thank you for the review. We are working with maintenance to correct this issue.

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay convenient to airport
Stayed 1 night in Mar 2024
Response from Biltmore Guest Services on 23 Mar 2024
Thank you for the review, we really appreciate it! We look forward to seeing you again!

10/10 Excellent

Cory, St Cloud

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Biltmore Guest Services on 19 Mar 2024
Thank you for the review, we really do appreciate it. We look forward to seeing you again in the future.

6/10 Okay

Allan

Travelled with family
Liked: Staff & service
Too close to the freeway. The clientele walking from the restaurant into the lobby were questionable. And the pitch from the website said it was located near the downtown area. IT IS NO WHERE NEAR DOWNTOWN.
Stayed 1 night in Mar 2024
Response from Biltmore Guest Services on 18 Mar 2024
Thank you for the feedback, we really do appreciate it. We are sorry to hear that we were not in the location that you were expecting, the downtown area is roughly 3 miles away from us to reference in the future.

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds and a good shower. Comp breakfast was solid with plenty of options. Front desk and bar staff were friendly.
Stayed 2 nights in Mar 2024
Response from Biltmore Guest Services on 6 Mar 2024
Thank you so much for the review. We hope to see you again in the future!

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Biltmore Guest Services on 6 Mar 2024
Thank you for the review! we appreciate it and hope to see you in the future!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little outdated
Stayed 1 night in Feb 2024
Response from Biltmore Guest Services on 6 Mar 2024
Thank you for the review, it is appreciated!

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool area in the Fargo area. This entire hotel was remodeled and updated within the past 2-3 years. New carpet, bathroom, furniture. Unique architecture.
Stayed 1 night in Feb 2024
Response from Biltmore Guest Services on 28 Feb 2024
Thank you for the review, we really do appreciate it. We hope to see you again in the future.

10/10 Excellent

Beverly

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Guest Services on 25 Feb 2024
Thank you so much for the review. We hope to see you again in the future!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Feb 2024
Response from Guest Services on 25 Feb 2024
Thank you so much for the review. We hope to see you again in the future!

6/10 Okay

Terria

Travelled with partner
Liked: Staff & service
Rooms are dated
Stayed 1 night in Feb 2024
Response from Guest Services on 25 Feb 2024
Thank you so much for your review! We hope to see you again in the future.

2/10 Terrible

Kari

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Feb 2024
Response from Biltmore Guest Services on 28 Feb 2024
Thank you for the review.

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay a this motel most times we're in Fargo. Its clean & comfortable! The beds are so nice. There's a bar & grill on site & 2 pools, 1 inside 1 outside. Very nice people to work with.
Stayed 1 night in Feb 2024
Response from Guest Services on 19 Feb 2024
Thank You for the review! We hope to see you again in the future!

10/10 Excellent

Jeff

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great free breakfast
Stayed 1 night in Feb 2024
Response from Guest Services on 18 Feb 2024
Thank you so much for your review! We hope to see you again in the future!

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was great!!
Stayed 1 night in Feb 2024
Response from Guest Services on 18 Feb 2024
Thank you so much for your review! We hope to see you again in the future!

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Guest Services on 18 Feb 2024
Thank you so much for your review! We hope to see you again in the future!

8/10 Good

Melissa, Ontonagon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, pleasant staff, breakfast and fitness room - everything I look for in a hotel. Rooms could use a bit of updating - less lumpy mattress.
Stayed 1 night in Feb 2024
Response from Guest Services on 17 Feb 2024
Thank you so much for your review! We hope to see you again in the future!

10/10 Excellent

Nicole, Belcourt

Travelled with family
Liked: Cleanliness, staff & service
I would stay again.
Stayed 2 nights in Feb 2024
Response from Guest Services on 17 Feb 2024
Thank you so much for the review! We hope to see you again in the future!

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Average property. Clean and quiet, old.
Stayed 1 night in Feb 2024
Response from Biltmore Guest Services on 12 Feb 2024
Thank you for the feedback, we really do appreciate it