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"Coffee in lobby is excellent"

"Staff very helpful, place very comfortable. Bed was great."

"We had a wonderful stay. Room was comfortable, clean and close to lots of restaurants. Staff was extremely helpful."

"We booked our hotel with Expedia. When I registered for the room I clicked the option to pay at facility. They ran my card for the price I was given prior to checking in. When we arrived at the facility around 10PM, I went into the lobby to get us checked in. The front desk attendant, Gary, was rude from the time I walked in the door. He asked for my name and before I could get my full name out he was asking for my ID. I provided him with my ID.Then he asked for my signature and payment. I explained to him that I already paid and showed him on my phone. He said that payment was just to hold the room and we had to pay an additional fee (of the same price that was already taken from my bank account). When I started asking questions about the additional fees, he became angry, rude, and quite frankly, just down right disrespectful. Then he said we had to pay $100 incidental fee. I explained to him that I asked several times if there were going to be any additional fees or deposits and was told no. I don't like to show up and have unexpected fees. I asked if he would accept cash for the incidental fee and he said yes. At this point I was trying to get a recap of all these fees that have accumulated. I stead of answering my questions, he became agitated and more disrespectful. My husband told him to to watch his tone when speaking to us. Gary didn't like that and told us to leave the hotel property. As we were leaving he was still insulting us."

"A pair of underwear fell out of a towel "

"Nice room. Convenient location. Great breakfast!"

"The room was very nice. It had a balcony which was a big plus! The TV could not be seen from the bed, but a easy furniture rearrangement worked out great."

"Shopping and restaurants are very close. Very quiet and peaceful facility."

"Nobody came and gave me clean towels but everything else was good "