"This hotel is wonderful. It was completely remodel in 2024 they said. Rooms were spscish and nice. All staff from shuttle, to front desk, to the eaters were very friendly. We stayed one night got there late bc of our flight but they still picked us up at airport to get us to the hotel and the guy at from desk was super nice. We ate breakfast which you pay for but was nice and lots of food choices. We wonder the property and seen the outside patio with fire pit; would have been awesome in the evening to sit out there with a drink! The pool area looked great (didn’t go in it) and their fitness area had everything you need for your workout. I would definitely stay again and commend it to anyone wanting a nice hotel experience! "
"Very outdated, the different floors smelled like smoke and mold. Bathrooms look like hospital bathrooms. Some rooms A/C worked, some didn't.
Seems like its a trucker hotel, area is a little ratchet.
There is a bar that is open to the public and safety wise idk how that works.
Its an okay hotel but needs to be revamped."
Holiday Inn Express & Suites Louisville Downtown by IHG
6/10 Okay
"The staff was very polite. The front desk was very helpful with any questions. The rooms weren’t very cleaned thoroughly. There seemed to be a chemical layer of smudge everywhere that was not wiped off very well. The night stand had a decent layer of dust. The refrigerator was wide open and the temp was almost off. The microwave was also open, the filter to the air conditioner was out and drying. Big sticky stain in the carpet near the tv area. The remote changed the channel but didn’t turn the tv on (had to turn it on by using the button on the actual tv). The bathroom toilet and trim around the bathroom seemed to have a sticky dusty layer on it."