Five Points hotel guide. Omni hotel in Five Points, Jacksonville

"The hotel had a very friendly vibe and the staff were awesome! The carpets were a little dirty/worn from being old but other than that the place was very clean and met all of our vacation needs. The pool and hot tub were great! Only negative, parking was additional, it should be included with the room."

"Overall it was a good experience, but the towels that we had in the room was not usable. Also, the latest check in time was 12:30 am, and we arrived right before 12:00, but it was stressful because with the traffic, you never know.. I tried to call 3-4 times right after I found out the latest checking time, but no answer. I received a message from them via Expedia, letting me know about it, and I replied asking them what happens if we won’t arrive on time, but no answer. I consider that we were just lucky that we get there and being able to check in. Also, when we booked the place, we didn’t know upfront about the LATEST check in time, as if we would’ve known, we wouldn’t booked it, because you never know what can happen down the road and then they will make you pay a night, even if you get there late…"

"The hotel property did not feel clean. The windows in our room were so dirty. Not the ocean view I had in mind. Our toilet also did not work properly. Even after reporting to hotel maintenance it was still not resolved. I would give this property a solid “ok”. The staff could have tried a little harder. "

"The tavern offered a wide selection of menu items and the staff was great. The hotel is not new, but it is well-kept and clean."

"Everything was great. The cook for the omelets was so funny and kind, they were delicious. "

"Room was spotless, veiw was perfect, the hotel and room smelled so good…..fresh. Loved it"

"We always stay in pet friendly hotels and this Holiday Inn Express was the perfect stay. The price was great, it was clean, there is a nice pond to walk around with doggie stations and the employees were very kind."

"The breakfast was good and catered to many different tastes, the staff was professional and the room was clean."

"Yes"