BIG4 Whitsunday Islands Holiday Park

3.5 star property
Travelers find tranquility in the lush gardens of this Whitsundays retreat, where relaxation by the pool balances perfectly with playground activities

Choose dates to view prices

BIG4 Whitsundays Eco Resort offers tropical gardens and family-friendly amenities. Kids love the playground, adults relax by the pool. Practical conveniences include laundry facilities, and staff assist with tour arrangements and check-in.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry room
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property is professionally cleaned

We should mention

This property does not have any lifts

Frequently asked questions

Does BIG4 Whitsunday Islands Holiday Park have a pool?

Yes, this property has an outdoor pool.

Is BIG4 Whitsunday Islands Holiday Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking at BIG4 Whitsunday Islands Holiday Park?

Self-parking is free at this property.

What time is check-in at BIG4 Whitsunday Islands Holiday Park?

Check-in start time: 2 PM; check-in end time: 5:00 PM.

What time is check-out at BIG4 Whitsunday Islands Holiday Park?

Checkout is at 10 AM.

Where is BIG4 Whitsunday Islands Holiday Park located?

Situated near the airport, this holiday park is 2.5 mi (4 km) from Conway Conservation Park and 2.8 mi (4.5 km) from Shute Harbour Marine Terminal. Lovers Cove and Sunset Beach are also within 6 miles (10 km).

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 58 out of 124 reviews
Rating 8 - Good. 46 out of 124 reviews
Rating 6 - Okay. 8 out of 124 reviews
Rating 4 - Poor. 9 out of 124 reviews
Rating 2 - Terrible. 3 out of 124 reviews

Reviews

Verified

10/10 Excellent

Leighann

Liked: Cleanliness, amenities, property conditions & facilities
Clean cabin, comfy beds, great location, amazing coffee 2 minutes walk away.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff, clean rooms and linen, wonderful shower. Beautiful, quiet and relaxing location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Lovely stay … park was clean and quiet with good facilities.. we got a free room upgrade which was a nice thing for them to do .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was very clean and had everything we needed.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome, amenities great although being eco friendly created a few minor issues with a spider wasp infestation around our cabin, property is beautiful and would benefit from an eco friendly playground such as a flying fox or jumping mat that can be removed or covered perhaps bike rental availability
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet, room great size & clean, staff amazing
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a superior cabin and it was lovely , looked to be newly renovated with modern appliances including a dishwasher. The beds were comfortable and everything clean and well maintained. Pool area was ok , could do we some more activities for kids such as a play park. Good location for the price.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the chaos of tourists in town- a nice spot to stay ne unwind after walking the nearby parks or taking a tour snorkelling. The office also ha board games for rainy days and a great book exchange.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Katrina

Liked: Amenities, property conditions & facilities
Pretty little place to stay, close to main precinct. Cute facilities and park. If you like a sleep in - be prepared for the planes to start up at 7am! Bathroom could use a deep clean but would definitely stay again.
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Farrah

Disliked: Cleanliness
Rooms were not very clean, cooking facilities need to be updated (non-stick pans etc), bins were tiny for kitchen area, no children’s activities planned for holidays and no cafe onsite, as mentioned in description. Family’s shower pumps were empty upon arrival and we had to request servicing after day 5, as was not initiated by staff.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Evelein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place, just a bit far from the centre so if you don't have a car after 6pm it's difficult to get there by public transport.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very knowledgeable and eager to help and give ideas of what to do. The pool was lovely and very clean. Rooms were very clean and tidy. Bed comfy
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Creepy Crawly Pest control

Very clean
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities

5 night stay

Was very tidy, mostly clean a bit of mould around the windows, which needed a good clean and the aircon didn’t work properly . Service was good bed was comfy but lounge was uncomfortable as I suffer a disability so comfy was important to me , but even my husband said it was not good to sit on . Needs a hanging closet or at lest somewhere to put your suitcase , a bench in the bathroom would also be good to put your clothes on . Chairs outside were too dirty to sit on . So just a few things that need to be addressed but over all was a nice stay …
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very enjoyable place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Property conditions & facilities
We had a wonderful stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,definitely will be back
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much we will definitely be back
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet
Stayed 2 nights in May 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Bruno

yes
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxation
Stayed 2 nights in Jan 2025
Verified

8/10 Good

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and old cabins.