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Ulasan untuk Royal River Casino and Hotel

3 out of 5
Royal River Casino and Hotel
607 S Veterans St, Flandreau, SD

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 168 dari 357 ulasan" "
Penilaian 8 - Bagus. 114 dari 357 ulasan" "
Penilaian 6 - Cukup Baik. 43 dari 357 ulasan" "
Penilaian 4 - Buruk. 22 dari 357 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 357 ulasan" "

9,0/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Diane, North Sioux City

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The casino was very cozy and the food was amazing!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 13 Mei 2024
We appreciate your business and feedback. Thank you for staying with us. Hope to see you again.

10/10 Sangat Bagus

LeRoy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Chantelle pada tanggal 11 Mei 2024
We appreciate your business and feedback. Thank you for staying with us. Hope to see you again. Have a great day.

6/10 Cukup Baik

Randee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thin walls, ceiling, very loud.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Chantelle pada tanggal 5 Mei 2024
We appreciate your business and feedback. Thank you for staying with us. Hope to see you again. Have a great day.

10/10 Sangat Bagus

Todd

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Chantelle pada tanggal 4 Mei 2024
We appreciate your business and feedback. Thank you for staying with us. Hope to see you again.

10/10 Sangat Bagus

Jon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 28 Apr 2024
We appreciate your business and feedback. Thank you for staying with us.

10/10 Sangat Bagus

Clint

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean. Nice friendly staff!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chantelle pada tanggal 25 Apr 2024
We appreciate your feedback and thank you for staying with us. Have a great day.

6/10 Cukup Baik

Tara

Traveler bisnis
Just a hotel. Nothing specifically unique. Didn’t like the smoking in casino.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Chantelle pada tanggal 21 Apr 2024
We appreciate your feedback, thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Susan H

Menginap 1 malam pada bulan April 2024
Tanggapan dari Chantelle pada tanggal 4 Mei 2024
We appreciate your business and feedback. Thank you for staying with us. Hope to see you again.

6/10 Cukup Baik

Kathlene

Menginap 1 malam pada bulan April 2024
Tanggapan dari Chantelle pada tanggal 11 Apr 2024
We appreciate your feedback and thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Diane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the room. Casino was great. Fun to play even though i left my money there. Hoyel receptionists were so helpful. Awsome staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chantelle pada tanggal 8 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Diane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chantelle pada tanggal 8 Apr 2024
We appreciate your feedback and thank you for staying with us.

10/10 Sangat Bagus

Sharon, Mission

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 19 Mar 2024
We appreciate your feedback and thankyou for staying with us. Have a great day.

10/10 Sangat Bagus

Rebecca

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our suite was amazing! Loved it!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chantelle pada tanggal 12 Mar 2024
We appreciate your feedback. Thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Gina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay! The employees were all very friendly. The room was clean. We'd gladly stay again. The staff at the casino was great, but the casino itself was not nice to us lol!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 7 Mar 2024
We appreciate your feedback. Thank you for staying with us. We hope to see you again. Have a great day.

8/10 Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chantelle pada tanggal 7 Mar 2024
We appreciate your feedback and thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Sara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice and clean.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 7 Mar 2024
We appreciate your feedback and thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. Very courteous staff, clean and comfortable for a good price.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 7 Mar 2024
We appreciate your feedback and thank you for staying with us. Have a great day.

6/10 Cukup Baik

Lori

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Suite was nice and spacious. Found mold on windows. Shower was dirty. Entire hotel smelled like sewage.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 2 Mar 2024
We appreciate your feedback, thank you for staying with us. Enjoy your day.

10/10 Sangat Bagus

Stefan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 27 Feb 2024
We appreciate your feedback, thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 21 Apr 2024
We appreciate your feedback. Thank you for staying with us. Have a great day.

4/10 Buruk

Justin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was in good condition and it was a pleasant atmosphere
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 13 Feb 2024
We appreciate your feedback, thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Carol

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, good food.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chantelle pada tanggal 13 Feb 2024
We appreciate your feedback, thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Reginald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Native American staff are friendly and courteous.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Chantelle pada tanggal 13 Jan 2024
We appreciate your feedback. Thank you for staying with us. Have a great night.

10/10 Sangat Bagus

Mary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Came to celebrate new years...we gambled a little had a fun time doing that and we liked they had a snack bar with hot food.The band was fun and access to the hotel and rooms were easy access...overall a good time was had
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Chantelle pada tanggal 10 Jan 2024
We appreciate your feedback. Thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Tamara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Chantelle pada tanggal 10 Jan 2024
We appreciate your feedback. Thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Brett

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chantelle pada tanggal 10 Jan 2024
We appreciate your feedback. Thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Laurie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Chantelle pada tanggal 10 Jan 2024
We appreciate your feedback. Thank you for staying with us. Have a great day.

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chantelle pada tanggal 22 Des 2023
We appreciate your feedback, thank you for staying with us.

10/10 Sangat Bagus

Eric

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay and win
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 17 Des 2023
Thank you for your feedback!

6/10 Cukup Baik

Brian

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 17 Des 2023
Thank you for your feedback!

10/10 Sangat Bagus

Charles R. Hogue,

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Chantelle pada tanggal 13 Feb 2024
We appreciate your feedback, thank you for staying with us. Have a great day.

8/10 Bagus

JoAnn

Disukai: Kebersihan, kondisi & fasilitas properti
Tanggapan dari Chantelle pada tanggal 13 Feb 2024
We appreciate your feedback, thank you for staying with us. Have a great day.

8/10 Bagus

JoAnn

Tanggapan dari Chantelle pada tanggal 10 Jan 2024
Thank you for your feedback. Have a great day.

8/10 Bagus

Russ

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Chantelle pada tanggal 13 Feb 2024
We appreciate your feedback, thank you for staying with us. Have a great day.

4/10 Buruk

Cindy

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Went to the buffet and it was terrible. I’ve never seen such a mess! Food spilt everywhere. The guy at the “sauce” counter was very unhelpful. Saw dirty hands wrapping silverware grabbing the top not bottom. Told you to hurry up and get more food they were putting it away. Told manager it was a mess and he said they were hit hard earlier. No one could wipe off spilled food? Way too expensive for what you got.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 17 Des 2023
Thank you for your feedback. We will make sure that this gets to the department head.

10/10 Sangat Bagus

Sharon, Mission

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chantelle pada tanggal 15 Nov 2023
We appreciate your feedback. Thank you for staying with us. Have a great day.

8/10 Bagus

Estherlyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I enjoyed the stay!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chantelle pada tanggal 15 Nov 2023
We appreciate your feedback. Thank you for staying with us. Enjoy your day.

8/10 Bagus

Kevin

Menginap 2 malam pada bulan November 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 7 Nov 2023
Thank you for the feedback!!! Have a great day.

6/10 Cukup Baik

Louden

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thought place was very nice but the beds were unbearable. The worst mattress I have ever slept on
Menginap 2 malam pada bulan November 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 7 Nov 2023
Thank you for the feedback!!! We will address your concerns. Have a great day.

8/10 Bagus

Albert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 7 Nov 2023
Thank you for the feedback!!! Have a great day.

6/10 Cukup Baik

Lori

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 7 Nov 2023
Thank you for the feedback!!! Have a great day.

10/10 Sangat Bagus

Michel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyed our stay
We enjoyed our stay here: the rooms were clean and quiet, the pool and jacuzzi were nice, the staff were friendly.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Chantelle pada tanggal 26 Okt 2023
We appreciate your feedback. Thank you for staying with us.

8/10 Bagus

Glenn

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Chantelle pada tanggal 26 Okt 2023
We appreciate your feedback. Thank you for staying with us.

8/10 Bagus

Patrick

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Chantelle pada tanggal 15 Nov 2023
We appreciate your feedback. Thank you for staying with us. Enjoy your day.

10/10 Sangat Bagus

April

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Chantelle pada tanggal 26 Okt 2023
We appreciate your feedback. Thank you for staying with us.

4/10 Buruk

Gary

Bepergian dalam rombongan
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jackie Ross- Hotel Director pada tanggal 23 Okt 2023
Thank you for your feedback.

8/10 Bagus

Sarria, Minneatonka

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a nice place to stay. If you are sensitive to smoke, this is a casino that allows smoking, so it does Wolfe and you can smell it everywhere. The staff at the front check-in is fantastic! They’re fun had wonderful suggestions were to eat and really lovely!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 19 Okt 2023
Thank you for your feedback. We will share with out front desk staff. Have a wonderful day!!!

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 16 Okt 2023
Thank you for your feedback!!! Have a wonderful day.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Basic Stay with a surprise
It was a nice room but definitely showed some wear and tear in places. The bathroom had a sewer gas smell. The TV did not seem to work until I asked for assistance from the front desk. Beds were very firm. Entrance to Hotel was very basic and had tinted windows so you could tell what the weather was like outside. The service was very friendly and helpful. We were surprised to find a 10% Tribal Surcharge on the bill. I have stayed at a couple Tribal facilities and this was the firat time I had this sort of fee.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Jackie-Hotel Director pada tanggal 19 Okt 2023
Thank you for your feedback. We will address your concerns. Have a great day.

8/10 Bagus

Michele

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great room, OK restaurant
The suite was gigantic and very comfortable for our stay. The only negative for the room were the pillows - small down filled pillows that set off our allergies and were way too squishy. Ate at the casino the 1st night - service was slow, our server couldn't answer our questions, the beer selection was dismal, and the food was OK at best. The only good part was the dinner was inexpensive.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Jackie Ross- Hotel Director pada tanggal 10 Okt 2023
Thank you for your feedback. We will be looking into this. Have a wonderful day!