Hotel dekat Flatford Mill

"Heating in the initial room was not able to be turned on. No equivalent room was available. I was told I would have to pay for an upgrade or stay in a freezing cold room. Finally, 2 hours later, I was advised I would be moved to another room at no additional cost. This should have been athe immediate and unquestioning solution. Very disappointing. Breakfast was also very disappointing. The most limited (and prepackaged, so not fresh) range for breakfast I have ever encountered in extensive...

"Great parking. Rooms are clean / shower was a little broken Half the lockers in spa do not work. Massage was good. Dinner was good. Breakfast we were a few mins before closing they wouldn’t let us in. Beautiful grounds. "

"Absolutely amazing. Staff friendly. The room was so comfortable. Parking was easy and safe. A very short walk to high street. We loved it. Thank you x"

"The bedroom was basic but comfortable and clean. However, there was only one small wondow giving very little natural light. The heating seemed uncontrollable and the staff tried to help but without effect. The bathroom is a wet room. There is nowhere to hang towels. The extractor fan is very weak. We were not aware of a parking charge before our arrival. Parking is limited with insufficient spaces. "

"Fan went off every 20 seconds during the night, wasn’t aircon as that was switched off so not sure what it was but kept me awake all night. Door didn’t lock properly when vacating the room. Tried about ten times. Eventually got it to lock, but when I was inside the room had to put a chair against the door as I was unsure if it was locked from outside as I was a lone female traveller. Normally stay here for work but won’t be staying again. "

"Great breakfast"

"Nice place, big rooms"

"Very clean and simple, perfect for what we needed, ...comms were also really good and simple...particularly liked that the heating was on and place was warm when we arrived...excellent "

"Didn’t have to park I used public transport. The room was smaller than I expected, and no chair or kettle and limited storage space, shower worked well. I thought it was worth the money as the location was central to the city. Fan in room was noisy at times as were the other guests."

"Good service "

"Ontzettend vriendelijke medewerkers. Heerlijk ontbijt. Lekker bed."

"Absolutely fantastic!!!!!!! staff were amazing spa treatment area girls were amazing, a massive thank you to them THANK YOU !!!!!! Amazing!! The restaurant staff were amazing The food was almost Michelin star and I would highly recommend this resort. The whole experience for us as a couple was five stars and I will be going back shortly"

"Yes - all easy and organised "

"Fantastic Stay at The Aviator (Room 104) ​I had a wonderful experience staying at The Aviator. From the moment I arrived, everything was handled with professionalism and care. ​Shoutout to Housekeeping: I stayed in Room 104, and I have to give a special mention to Amber. The clean room was absolutely pristine; her attention to detail was evident the moment I walked in. It’s rare to find such a high standard of cleanliness! ​Wonderful Staff: Beyond housekeeping, the entire staff was friendly and...

"Clean room, comfy bed and good food in restaurant. Quaint pub. Highly recommend "

"Good breakfast "

"was unable to sleep in the bed as the room had a major issue with black mould in the bathroom which had become airborne & affected the the entire room the smell was over powering slept in a chair as the bed was cover with the black mould smell & was unable to breath, suffer with chest infections which the spores got on my chest I had to call 111 & was directed to Ipswich hospital for antibiotics, never even stopped for breakfast on day 2 felt to ill on antibiotics for next 5 days, this all...