Hotel Ramah Hewan Peliharaan di Florence

"The rooms need to be upgraded as far as the linen and pillows. all carpet needs to be pulled up or clean on a weekly basic due to pets. the breakfast was amazing and the staff was very helpful. The 24 hour coffee machine needs to be updated because the water and coffee was not hot at all. I have stayed at this hotel many of time and this is the first time there was issues. Food was left in the refrigerator from the last guest which left a very bad smell in the room."

"I thought the hotel was run well and clean. Would stay again!"

"I have stayed at other Tru locations and this was by far the worst. Without getting too wordy, a few adjectives I would use to describe my room are: dingy, stale, outdated, unclean. It seems that for whatever reason they aren’t even trying."

"Our room was very clean and quiet. The staff was excellent and the breakfast was very good. They did charge us a $5.95 fee for the use of the amenities, gym, pool and breakfast located at the property."

"Loved everything"

"Room was newly renovated and that was great however, musty smell made it seem not as clean. Some other housekeeping items, bathroom could’ve been cleaner, mirrors not wiped down properly showing signs of prior use, open soap left on the counter. Small signs like this made the room appear not as clean as the renovated furniture may have indicated. Staff was nice and friendly, parking lot well lit, room was easy to reach from the parking space. And overall location not far from the highway which...