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Ulasan untuk PopArtment

PopArtment
via Catalani, 13, Florence, FI

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 375 dari 633 ulasan" "
Penilaian 8 - Bagus. 209 dari 633 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 633 ulasan" "
Penilaian 4 - Buruk. 11 dari 633 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 633 ulasan" "

9,2/10

Kebersihan

9,4/10

Staf & layanan

8,6/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

MaryAnn

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We loved how convenient it was to the Tram. Just walk across the street! Also loved the local places to eat just around the corner.
Menginap 12 malam pada bulan April 2024

10/10 Sangat Bagus

Rubinder

Disukai: Kebersihan, kondisi & fasilitas properti
Very nice and spacious apartments. We had a unit with a shared patio. Beautiful, quiet neighborhood with a quick 10 min tram to city centre. Cafe’s and restaurant is just a 2 min walk.
Menginap 4 malam pada bulan April 2024

2/10 Sangat Buruk

Alaiki

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I was not able to stay at this property. The unit I was assigned was not as pictured. The sofa bed was not a sofa bed it was a chair bed and the mattress was thin as cardboard. I was place in a unit on the ground floor, my preference would have been a room on a higher floor but I was told all rooms were taken. Upon entering the room, I checked the doors leading out to the terrace. The doors did not lock! When I presented my concerns to Simona at the front desk, she was rude and did not offer any solution. She wanted me and my family to stay in the room until another potentially became available. My family and I were in a foreign country and we were not willing to risk our safety. We had to leave this property immediately for one that was safe and suitable.
Menginap 7 malam pada bulan Maret 2024

2/10 Sangat Buruk

Jaesun

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
I spent two nights at this hotel, which was a very special experience for me. I had paid the full amount in advance, but upon check-in, the staff informed me that I needed to pay extra for my child. Despite having already paid an additional charge for my son as indicated on my receipt, they issued a separate invoice for 80 euros. On the second day, I requested additional towels from the front desk. The staff member rudely informed me that there would be an extra charge for the towels, stating, 'We do not provide housekeeping services like other hotels!' These two incidents made me feel uncomfortable and dissatisfied. As a result, I hurriedly checked out on the morning of my last day.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Emanuela pada tanggal 14 Mar 2024
Dear Jaesun, we are sorry that your experience was not as exepected.There are some incorrect information: you booked for two adults and a 1 one year old child but your child was 14.We had to provide a bigger room as the original room you booked was with a baby bed that of course could not host a 14 year old kid.You paid only the upgrade and the city tax for you and the kid.We provided the receipt for what you paid. The original reservation which was not correct was already paid through expedia and if you check again your reservation you will see that what we are saying is true.One of the rule of our property which is also written online is that the cleaning and change of towels is not every day so there is an extra to pay if you want this service.We are very sorry for the misundesratndings.

2/10 Sangat Buruk

Aryan

Tidak Disukai: Kondisi & fasilitas properti

10/10 Sangat Bagus

Fatima Zahra

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Franklyn

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excelente el servicio del gerente, nos ayudó mucho que tienen lavadora y secadora, el tranvia esta bien cerca
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

gilberto

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very Satisfied with the service
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Salvatore

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari andrea pada tanggal 16 Des 2023
Buongiorno Salvatoregrazie mille per la sua recensione andrea A

8/10 Bagus

Michael

Disukai: Kebersihan, kenyamanan kamar
Spacious nice apt decent beds add on fees
Spent 4 nights in Florence so preferred an apt with the option of making some meals, washing some clothes, stretching out. Nice apartment, full of light, spacious, pleasant,, good shower, kitchen had all needed, bed comfortable, WC good & language setting on the TV switches shows to original lang. Bakery, restaurants, market within 5 min. Excellent communal areas: really nice interior courtyard & very nice lounge (good for big groups!) Staff were friendly, welcoming. However, some things that should be noted: (1) 5-10 min farther out from the historic center than we would have liked. If you're a walker, not bad. Coming from airport or train or bus easy to reach via the tram system: 2 blocks from the building. But it's a 20 min walk to he heart of the historic area, not easy to go back for a quick rest between activities. The walk at night isn't great (not very bad, just not great) Check Google Maps for where you'll want to spend time. (2) We got a unit with a kitchen: be aware (unique in our experience!) they charge 28 Euros for using the kitchen! Does not appear in the description, only in the fine print in the fees list (along with the parking fees) They waived the fee after discussion, because 4 nights? But if you're only staying for 2-3 nights, be aware of the extra euros you'll pay. (3) Laundry facilities are available - we didn't use them as the fees for the washer & dryer were higher than other places we've stayed and didn't need it as we'd just had that elsewhere.
Menginap 4 malam pada bulan November 2023

8/10 Bagus

Charo

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Muy práctico para el aeropuerto
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari andrea pada tanggal 3 Jan 2024
grazie mille

8/10 Bagus

Jennifer

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

6/10 Cukup Baik

Christina

Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

savitree

Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Monika

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Die Unterkunft war sehr schön und geräumig.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jimmy

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
PopArtment est très bien situé. À 30 minutes de marche du centre. Lobby, salon et terrasse confortables. Super chambre-appartement, pratique et confortable. Beau concept, près de l'action.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Hyun cheol

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Kerolous

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Our apartment didn’t have a stove top that was promised in the Expedia description or a full sized fridge. Lots of mosquitos in the hallway and elevators that made their way to the room.
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

elias

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Love the hotel and location
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

KRISTINE

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice apartment. Very spacious with King size bed, kitchen, and a little balcony. Very close to REDI tram stop. Easy to get to/from Santa Maria Novella train station/downtown. Don't wait in line for a taxi for 12 euros take the T2 tram to REDI stop for 1.7 euros! Then a 4 minute walk to Popartment. Easy to drag your luggage along those sidewalks too. Trams stop is to the right when you exit the train station. Girl at the desk was informative as well. Highly recommend!
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Wendy

Bepergian dalam rombongan
Disukai: Kebersihan
Spacious out of town pad
Huge rooms which is nice when travelling with friends Although out of the main centre the tram makes it convenient Nice outdoor area if you choose a downstairs room
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Diana

Menginap 5 malam pada bulan Agustus 2023

4/10 Buruk

Franziska

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari andrea pada tanggal 24 Agu 2023
Buongiorno mi scusi ci dica quello che secondo lei non è andato bene grazie

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Enjoyable stay
We truly enjoyed our stay. The apartment is impecable, very comfortable and rhe staff is friendly and welcoming. The lady at reception speaks Italian in such an animated way that even if you don't speak a word of it you can understand everything she says. The location is outside the tourist area but 3 stops by tram will take you there in no time.
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

Deep

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It’s clean place, there’s tram station across the place so you can take that to go to main Florence train station or city Center (10 mins) some bathroom lights weren’t working but we didn’t bother complaining as it’s not big issue for us. It’s a good alternative for anyone who doesn’t want to splurge on high end hotels. One tip to future customers: call the hotel directly and confirm your reservation as we had a hiccup there, Expedia didn’t notify them or some miscommunication that we almost didn’t get the room however Popartment had one room available so gave it to us. Other than that it’s a good place to stay . Also, confirm whether kitchen is allowed to be used for free or if there’s extra charge .
Menginap 4 malam pada bulan Agustus 2023

8/10 Bagus

NURIA

Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Sara

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Super spacious, close to the tram, air conditioning was amazing especially with the heat wave!
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Lonnie

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great hotel, huge rooms, perfect for 2 couples with 2 separate bedroom spaces. One in the main area, one upstairs. Easy access to tram to go to the city centre, train station or airport. Super friendly and helpful staff. Great value - highly recommended!
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Lindsey

Bepergian bersama keluarga
Disukai: Kebersihan
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Yisell

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was in great conditions, super clean and confortable. The staff was very kind and the communication was very good, I’m really happy to have chosen this place to enjoy Florence.
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

greg

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Donata

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Convenient location, close to old part of Florence
This is a small family (guessing) hotel. Not luxurious, but has all you need and location is only few stops from the old Florence and the SMN train stationand close to the tram stop. It was clean.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Liya

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Ricardo

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I recently had the pleasure of staying at Popartment during my visit to Florence, and I must say that it exceeded all my expectations. From the moment I arrived until the time of my departure, every aspect of my stay was exceptional. I am delighted to share my positive experience and highly recommend Popartment to fellow travelers. One of the standout features of Popartment was the excellent rooms. They were not only spacious but also incredibly comfortable. The size of the rooms was generous, providing ample space to relax and unwind after a day of exploring the city. The beds were of superior quality, offering a blissful night's sleep. I truly appreciated the attention to detail in ensuring the comfort of guests.
Menginap 2 malam pada bulan Juni 2023

8/10 Bagus

Mui Fung May

Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Danika

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Absolutely Recommend
After paying closer attention to the GPS, we drove right up to the building. There was parking available for our personal vehicle. We had a lovely 2 bedroom apartment with a pull-out sofa to accommodate the people in my family. The room was clean with 2 air conditioning units. We felt very safe in the building and the room. We chose to have the breakfast, delicious croissants with your choice of drink. They were delivered to our room! As far as getting to the big highlights of Florence, you are about 200 meters from the tram to take you into the city center. It could not be easier. Honestly, if we get back to Florence, PopArtment would be my first choice in hotel. Quiet neighborhood and fabulous front desk staff in the evening and the morning.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Greg

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Large Studio, small refrigerator and kitchen. Newer construction.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari andrea pada tanggal 19 Jun 2023
buongiorno grazie mille per la sua recensione

10/10 Sangat Bagus

Eduardo

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Super comfortable and clean. Excellent attention at check in/out. Breakfast was also fresh. I will stay again there.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Juana m

Disukai: Kebersihan, kenyamanan kamar
Amables
Bien ! Nos atendieron súper amables nos permitieron dejar maletas y a pasear nos fuimos!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Aniceti andrea pada tanggal 7 Mei 2023
Buongiorno grazie mille per la sua recensione cerchiamo e cercheremo di fare sempre del nostro meglioGRAZIEAndrea Aniceti

10/10 Sangat Bagus

Susana

Menginap 2 malam pada bulan April 2023

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2023

6/10 Cukup Baik

Paolo

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff socievoli e professionali Parcheggio quasi inesistente e il loro Parcheggio troppo caro
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Guy

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Grand studio en rdc. L'isolation phonique est nulle avec l'extérieur car simple vitrage et la rue est très très passante. Sinon tout le reste était agréable. Personnel pro dt à l'écoute. Le tram ligne 2 est à 2 pas.
Menginap 3 malam pada bulan Februari 2023

8/10 Bagus

kurt

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Fun stay in Florence
Great place to stay. Breakfast was lacking.
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari PopArtment STaff pada tanggal 17 Jan 2023
Dear Kurt, thanks for your review.

8/10 Bagus

Massimo

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
viaggio lavoro
posizione buona, silenzioso , tutti gli accesdori e complementi in buono stato . valutazione buons
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari PopArtment Staff pada tanggal 17 Jan 2023
Gentile Massimo, grazie per la sua recensione.

8/10 Bagus

Olivier

Disukai: Kebersihan, kenyamanan kamar
Très bien
Bon séjour
Menginap 2 malam pada bulan Oktober 2022

8/10 Bagus

caglar

Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari andrea pada tanggal 24 Okt 2022
buongiornola ringrazio per la sua recensione , mi auguro di riaverla come cliente grazie Andrea A

10/10 Sangat Bagus

Laercio

Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari andrea pada tanggal 11 Okt 2022
grazie milleAndrea A

4/10 Buruk

Mark, Smithville

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
Second time staying here and it was disappointing due to the cleanliness. Large blood stain on the sheets was kind of a shock. Bed sheets were nicly made so the housekeeping made the bed knowing that there was a 4" diameter blood mark. They did change the sheets quickly, but still not good. I will not be returning.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari andrea pada tanggal 9 Okt 2022
Thank you for taking the time to post your review. Please be advised that the blood stain, as we explained was composed of fresh blood. You called us in the morning to change the sheets which we obviously did promptly. The fresh stain was only 1 centimeter in diameter so clearly it could not have been there when the bed was made.