First, I was recommended to this hotel by one of the owners of a restaurant located in the main Piazza. Overall, I had a good stay, the hotel was in good condition, the room was clean and it was located one block (3 min walking) from the heart of Florence. However, the most important thing I would like to mention is the great service provided by the staff. They were extremely helpful, friendly, and nice and this is to me why this is a great hotel. Breakfast was great with a real taste of Italian Coffee and some great food.