Northeast Florida hotel guide. Marriott Hotels & Resorts hotel in Northeast Florida, Florida

"Came and visited Jacksonville for the first time on vacation and stayed here for 6 days, along with a friend who stayed in a separate room. We loved the location, riverfront view and pool area. The staff were very friendly and helpful. However, this hotel needs work and upgrades, to put it kindly. Here are a list of inconveniences that we both found very annoying: my friend was unable to receive hot water during his showers regularly, my sink clogged and was also leaking all over the bathroom floor, my room key lock had to be fixed and they charged me $152 for parking for 6 days. And last but not least; there was NO water machines and the ice maker did not work. We are both very simple men from the Midwest who were just looking for the necessities and don’t like to complain. I was pissed on numerous occasions by these inconveniences. Above all, this hotel has very friendly and helpful staff with much potential. But overall, it was a disappointing experience. "

"Stay in the corner oceanfront suites. Always a great experience. Spacious, close to elevator and nice."

"Loved this hotel. It was dog friendly , we could walk to Vilano beach and the hotel has a great Bar and restaurants "

"The resort was lovely I suppose. There were so many kids running around everywhere. It was really kind of hard to see."

"We paid a premium price for this hotel stay and while it was just ok- weather wasn’t good- they didn’t clean our room and we had to call several times for them to replenish our towels and coffee- I def would not pay to stay here again "

"The pictures are much nicer than in person, Couldn't hardly see the pool from all the shrubs grown up, Room was ok but not what i expected. Shower water pressure came out a trickle. The furniture was scratched up and a big patch of white spray paint on the wall under the TV. The morning of my departure i was going yo get breakfast and as i opened to door a huge roach ran up the door and stayed there until i left. Spend more money and stay someplace nicer. I was beyond disappointed. I will NEVER stay there again. The lady that checked me in also was holding her sleeping child the entire time she took care of my check in. Not professional at all. The breakfast was luke warm and only had like 8 tables in there for guests to sit and eat at. People were standing up waiting for people to leave so they could sit down and eat. Horrible stay from beginning to end.."

"It is old and outdated. Room reasonably nice and clean. Breakfast is average.They nickel and dime customers- $15 day for parking and charge 3.45% extra if use a credit card. Close to beach, but overall very average."

"was clean and staff were all friendly. In a convenient location short walk to all the bars and restaurants. Close to everything. Comfy mattress and pillow. "

"Property had nice open atrium, good food in restaurant and slow elevators. Rooms were clean, large and with table for dining, microwave and sink (Kitchenette) "