Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 560 dari 1078 ulasan" "
10 - Sangat Bagus
560
Penilaian 8 - Bagus. 255 dari 1078 ulasan" "
8 - Bagus
255
Penilaian 6 - Cukup Baik. 136 dari 1078 ulasan" "
6 - Cukup Baik
136
Penilaian 4 - Buruk. 69 dari 1078 ulasan" "
4 - Buruk
69
Penilaian 2 - Sangat Buruk. 58 dari 1078 ulasan" "
2 - Sangat Buruk
58
8,4/10
Kebersihan
8,6/10
Staf & layanan
7,8/10
Fasilitas
8,2/10
Kondisi & fasilitas properti
8,2/10
Ramah lingkungan
Ulasan
4/10 Buruk
Carey
Bepergian bersama teman
12 Mei 2024
Tidak Disukai: Staf & layanan
There are too many other choices close by for indifferent and unhelpful staff and a dirty room
Carey
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Dear Carey, Thank you for taking the time to share your review with us. We are deeply sorry to hear that we failed to meet your expectations in terms of our hospitality and the cleanliness of your room. As a Marriott hotel, we strive to exceed the expectations of our guests, and we regret that we fell short in your case. Please know that we are committed to improving our services and ensuring that our guests have an enjoyable stay. We hope to have the opportunity to serve you better in the future. Sincerely, Melissa Cockerham, GM
10/10 Sangat Bagus
Clinton
Bepergian bersama keluarga
12 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Pretty good
Clinton
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Dear Clinton, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
kironde
Bepergian bersama keluarga
12 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My initial connection with the staff didn’t start off great but eventually it warmed up and things went great. The facility was convenient breakfast was good and overall no problem.
kironde
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Dear kironde, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that you eventually had an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Stephanie
12 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was clean and staff was friendly
Stephanie
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Dear Stephanie, We are happy to hear from you and value your kind review. It is lovely to hear that our clean rooms, cheerful service, and comfortable accommodations all helped make your Fort Lauderdale trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Melissa Cockerham, GM
4/10 Buruk
Dellanira
Traveler bisnis, Bepergian bersama keluarga
11 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The restroom was full of long hairs smelly and dirty the staff no very friendly the cleaning lady was mean and she was always in the elevator all the time taking all the space and very unfriendly they offer a shuttle every hour and that doesn't happened you have to pay for a taxi
Dellanira
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
Thank you for taking the time to provide feedback on your recent stay. We sincerely apologize for the shortcomings you experienced during your visit.We are truly sorry to hear about the cleanliness issues you encountered in the restroom. Maintaining a clean and welcoming environment is of utmost importance to us, and we will address this matter with our housekeeping team to ensure that such incidents do not occur in the future.Furthermore, we regret that your interactions with our staff did not meet your expectations. Hospitality and friendliness are core values of our team, and we will be sure to address your concerns with our staff members to improve the overall guest experience.Regarding the shuttle service, we apologize for any inconvenience caused by its inconsistency. We will investigate the issue to ensure that our shuttle service operates as advertised, providing timely and reliable transportation for our guests.Please know that your feedback is incredibly valuable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Thank you once again for bringing these matters to our attention.
6/10 Cukup Baik
Patricia
Traveler bisnis
10 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Dealt with the same staff member twice, she was very standoff-ish, and rude. She eventually came around both times, so by the end she was friendly. But it was off putting.
Patricia
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 13 Mei 2024
Dear Patricia, Please accept my sincere apology that you were not treated in a friendly and welcoming manner. There is no number of associates, not even one, that is an acceptable number for the unfriendly treatment of our guests. Thank you for your review, and please know it will be addressed with the team. We hope to see you again on a return visit. Sincerely, Melissa Cockerham, GM
8/10 Bagus
Kalina
10 Mei 2024
Disukai: Kebersihan
Kalina
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
Thank you for staying with us. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your thoughts. We are constantly striving to improve our services and facilities, and your insights help us in our ongoing efforts to provide the best possible experience for our guests.
6/10 Cukup Baik
Diane
Bepergian bersama teman
9 Mei 2024
Staff not friendly at all
Diane
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 10 Mei 2024
Dear Diane,I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, our team has reviewed the feedback provided to ensure we consistently deliver on guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for staying with us. Sincerely, Melissa Cockerham, GM
8/10 Bagus
Semexan Marie Frederic
9 Mei 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
No
Semexan Marie Frederic
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 10 Mei 2024
Dear Semexan Marie Frederic, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Melissa Cockerham, GM
6/10 Cukup Baik
Carlton
8 Mei 2024
Disukai: Kebersihan, staf & layanan
Carlton
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 9 Mei 2024
Dear Carlton,We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Sincerely,Melissa CockerhamGeneral Manager
8/10 Bagus
Kory
7 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Kory
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
Thank you for staying with us. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your thoughts. We are constantly striving to improve our services and facilities, and your insights help us in our ongoing efforts to provide the best possible experience for our guests.
10/10 Sangat Bagus
maria
7 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
maria
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.
10/10 Sangat Bagus
Jonathan
7 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Jonathan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Dear Jonathan, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience and are eager to provide you with excellent service the next time you visit. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Andrew
7 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a great smell and staff was very friendly!
Andrew
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Dear Andrew, Thank you for your review and recommendation of our clean hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service met your expectations and made for a beautiful experience. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Fabiana
7 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fabiana
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.
10/10 Sangat Bagus
Norberto
7 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Nice
Norberto
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Dear Norberto, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Michael
Bepergian bersama keluarga
6 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean , convenient and friendly staff
Michael
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 6 Mei 2024
Dear Michael, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Carlos
6 Mei 2024
Disukai: Kebersihan
Carlos
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.
10/10 Sangat Bagus
Paul
Bepergian bersama keluarga
5 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nicely located to the airport. New and exceptionally clean hotel. Very good outdoor parking.
Paul
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 6 Mei 2024
Dear Paul, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Melissa Cockerham, GM
6/10 Cukup Baik
Glenda
5 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Glenda
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 7 Mei 2024
Dear Glenda, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Melissa Cockerham, GM
6/10 Cukup Baik
Mark
4 Mei 2024
Disukai: Kebersihan, staf & layanan
Breakfast was extra which was horrible.
What gets me is we book a hotel thinking we’d check in on the day of reservation, after hotel contacts us saying check in is at 4pm !
How in the hell do I book a hotel for only an evening stay.
Ridiculous won’t stay here again
Mark
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 5 Mei 2024
Dear Mark, I'm sorry we disappointed you upon arrival by not having a room ready earlier; we would hate to leave you with a bad impression. Our front desk associates are updated when rooms become available, and we do our best to meet our 3:00 p.m. arrival time. Please forgive us for appearing unaccommodating. Sincerely, Melissa Cockerham, GM
8/10 Bagus
MONICA
Bepergian bersama teman
4 Mei 2024
Disukai: Fasilitas, kondisi & fasilitas properti
Fácil de ubicar
MONICA
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 4 Mei 2024
Dear MONICA, We're happy to hear from you! It's great to know that you enjoyed your stay and found our location convenient. Please plan to visit us again the next time you travel to the area. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Miguel Antonio
3 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient
Miguel Antonio
Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 3 Mei 2024
Dear Miguel Antonio, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our convenient accommodations. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Melissa Cockerham, GM
6/10 Cukup Baik
KATHLEEN, Winnipeg
Bepergian bersama teman
2 Mei 2024
Disukai: Kebersihan
The property was clean and staff were friendly but room had a strong mouldy door. The staff were using perfume yo for controllers but the door was quite strong. We were on the top floor so I suspect water damage that has not been properly addressed. I mentioned it at check out but only got a curt apology. charging $15 per person for breakfast that is free with a room stay at two. Nearby hotels is also disappointing . There is shopping nearby and took an Uber to dinner and back very easy so good location and very close to airport and cruisport. Expected more from a Marriott Bonvoy hotel though
KATHLEEN
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 3 Mei 2024
Dear KATHLEEN, I am truly sorry to hear that you experienced odor issues during your stay. Please accept my sincere apologies for any inconvenience caused. Your honest feedback is very valuable to us, and we will use it to improve our services and make sure that similar issues do not occur in the future. We truly hope that you will give us another chance to provide you with the exceptional experience that you deserve. Sincerely, Melissa Cockerham, GM
8/10 Bagus
Chassidy
2 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I would definitely stay there again. The staff was friendly and the room was nice and clean
Chassidy
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 4 Mei 2024
Dear Chassidy, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we look forward to hosting you again soon. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Tammy
Bepergian dalam rombongan
2 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Tammy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 2 Mei 2024
Dear Tammy, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
RICHARD
Bepergian dalam rombongan
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great
RICHARD
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 1 Mei 2024
Dear RICHARD, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Cynthia
1 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cynthia
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.
8/10 Bagus
Cathy
Bepergian dalam rombongan
28 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Did not realize shuttle does not run 24 hours day
Cathy
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Dear Cathy, It's lovely to know you enjoyed your stay overall. Thank you for your time sharing a review, and we hope to see you again. Best, Melissa Cockerham, GM
6/10 Cukup Baik
Nicole
28 Apr 2024
Disukai: Staf & layanan
Staff was friendly
Nicole
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Dear Nicole, Thank you for your time reviewing our hotel; we appreciate your compliments regarding our staff. We enjoyed hosting you and hope to provide you with a WOW experience upon your return to the area. Sincerely, Melissa Cockerham, GM
10/10 Sangat Bagus
Richard
28 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
COMFORTABLE tHE MAID SERVICE DID NOT PROVIDE REGULAR COFFEE
Richard
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Richard, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed you found our hotel comfortable, and I have noted your recommendations regarding housekeeping. Thank you for your time in reviewing our hotel. Best, Melissa Cockerham, GM
8/10 Bagus
Cheryl
Bepergian bersama keluarga
28 Apr 2024
Disukai: Kebersihan, staf & layanan
Coffee maker in our room didn’t work. Toilet handle defective…you had to hold it down. Kenny in the restaurant did very well on his first day as a server. Front desk personnel very friendly and helpful.
Cheryl
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Cheryl, Thank you for your review. Our associates are always ready to go above and beyond to make our guest's stay memorable. We will certainly let Kenny and our front desk staff know how awesome they are and share your review with the rest of our team as well. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. Please come see us again soon! Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Daniel
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
27 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk very nice
Daniel
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Dear Daniel, Our staff really is filled with kind, friendly people. Thank you for taking a moment to share this uplifting review and recognize our excellent team. We hope to welcome you back soon. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Chatika
Bepergian bersama keluarga dan anak
27 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service
Chatika
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Chatika, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Melissa Cockerham, GM
4/10 Buruk
Erika
27 Apr 2024
Tidak Disukai: Kebersihan
Erika
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Dear Erika, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Melissa Cockerham, GM
10/10 Sangat Bagus
Karen Lin
Bepergian dalam rombongan
26 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very accommodating
Karen Lin
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 27 Apr 2024
Dear Karen Lin, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Tammy
Bepergian dalam rombongan
26 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Tammy
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 27 Apr 2024
Dear Tammy, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Melissa Cockerham, GM
6/10 Cukup Baik
KELLY
25 Apr 2024
No where on website does it say they charge for parking and they do $7 a night for a surface lot no perks with this place
KELLY
Menginap 6 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 26 Apr 2024
Dear KELLY, I am sorry that you were disappointed with the parking. In Fort Lauderdale Area, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Sincerely, Melissa Cockerham, GM
8/10 Bagus
Menalick
24 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was my second stay. Easy friendly staff and comfortable beds and rooms.
Menalick
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 25 Apr 2024
Dear Menalick, Welcome back! It is fantastic to hear that your second stay was pleasant thanks to our cheerful staff and exquisite beds at Four Points by Sheraton. We enjoyed hosting you and look forward to your next visit to the Fort Lauderdale area. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
Carl Francis
Bepergian bersama teman
24 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff very courteous and helpful.
Carl Francis
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 24 Apr 2024
Dear Carl Francis, I know I am biased, but we have the finest staff in Fort Lauderdale. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
sharlene
Bepergian bersama teman
23 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The personnel was helpful, the transportation to the airport (convenient), the restaurants in the area perfect.
sharlene
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 24 Apr 2024
Dear sharlene, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Melissa Cockerham, GM
4/10 Buruk
Adam
Bepergian bersama teman
23 Apr 2024
Afar walk to anything meaningful
Adam
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 23 Apr 2024
Dear Adam, I apologize for your unpleasant experience during your stay at our hotel and for the inconvenience caused by the location. Your feedback is valuable to us, and we will use it to improve our services and make sure that our guests are satisfied in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you better on your next visit. Sincerely, Melissa Cockerham, GM
10/10 Sangat Bagus
Melissa
Bepergian bersama keluarga
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel with friendly staff. Not a lot of places to eat or things to do within walking distance. Would recommend for a quick stay before a cruise.
Melissa
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 29 Apr 2024
Dear Melissa, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable tanks to our friendly staff and comfortable accomodations. We appreciate your compliments and humbly request a return visit. Best, Melissa Cockerham, GM
10/10 Sangat Bagus
George
Bepergian bersama teman
22 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff
George
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 22 Apr 2024
Dear George, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Melissa Cockerham, GM
6/10 Cukup Baik
Millicent
Bepergian bersama teman
21 Apr 2024
Disukai: Kebersihan
This hotel is not for leisure. The neighborhood around it is mainly commercial. It is convenient for those needing to be close to the airport.
Millicent
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 22 Apr 2024
Dear Millicent, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Melissa Cockerham, GM
6/10 Cukup Baik
Kathleen
Bepergian dalam rombongan
21 Apr 2024
Disukai: Staf & layanan
Needs updating
Kathleen
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 22 Apr 2024
Dear Kathleen, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Melissa Cockerham, GM
10/10 Sangat Bagus
Edward
21 Apr 2024
Edward
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
We are delighted to hear that you enjoyed your stay with us, and we hope that you left feeling refreshed and well taken care of. Your satisfaction is our priority, and we are thrilled that we could meet your expectations.
8/10 Bagus
Maritza
21 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Maritza
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 23 Apr 2024
Dear Maritza, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Melissa Cockerham, GM
8/10 Bagus
LILY
21 Apr 2024
LILY
Menginap 1 malam pada bulan April 2024
Tanggapan dari Lenny pada tanggal 11 Mei 2024
Thank you for staying with us. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your thoughts. We are constantly striving to improve our services and facilities, and your insights help us in our ongoing efforts to provide the best possible experience for our guests.
6/10 Cukup Baik
Peter
20 Apr 2024
Peter
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 11 Mei 2024
Dear Peter, Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your star rating will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. Sincerely, Melissa Cockerham, GM