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Ulasan untuk Courtyard by Marriott Dallas-Fort Worth/Bedford

3 out of 5
Courtyard by Marriott Dallas-Fort Worth/Bedford
2201 Airport Fwy, Bedford, TX

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 295 dari 741 ulasan" "
Penilaian 8 - Bagus. 220 dari 741 ulasan" "
Penilaian 6 - Cukup Baik. 90 dari 741 ulasan" "
Penilaian 4 - Buruk. 61 dari 741 ulasan" "
Penilaian 2 - Sangat Buruk. 75 dari 741 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,2/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Peter G.

Menginap 5 malam pada bulan April 2024
Tanggapan dari Karen pada tanggal 2 Mei 2024
Peter,Thank you for staying with us. We hope you choose to stay with us if your travels bring you back to the DFW area again.Karen

2/10 Sangat Buruk

JERRY

Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Karen Shoff pada tanggal 4 Apr 2024
Jerry,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of poor customerservice is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Karen Shoff

10/10 Sangat Bagus

Anthony

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Karen pada tanggal 18 Apr 2024
Dear Valued Guest,Thank you for choosing to stay with us. We are glad you stay went well. Please come back to see us if your travels bring you back to the area again.KarenGeneral Manager

10/10 Sangat Bagus

Laurie

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Karen Shoff pada tanggal 13 Mar 2024
Thank you for the great review. We hope to see you again soon if your travels bring you back to the area.Karen ShoffGeneral ManagerCourtyard By Marriott Dallas-Fort Worth/Bedford2201 Airport Freeway Bedford TX. 76021Phone-817-952-1002

10/10 Sangat Bagus

Julio

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Karen Shoff pada tanggal 26 Mar 2024
Thank you for staying with us and you great review. We appreciate your feed back. We hope to see you again soon when your travels bring you back to the area.Karen ShoffGeneral Manager

2/10 Sangat Buruk

D'andre

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Karen Shoff pada tanggal 23 Jan 2024
I am sorry you had a bad experience. Karen Shoff

4/10 Buruk

brian, Euless

Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
No hot water available in room the entire time I was there
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Karen Shoff pada tanggal 19 Jan 2024
Brian;I wanted to apologize for no hot water. Due to the cold weather we experienced water pipes freezing. Our team worked hard to resolve the problem as quick as possible. I hope you will give us another opportunity to win back your loyalty if your travels ever bring you back to the area.Karen ShoffGeneral Manager

2/10 Sangat Buruk

Jason

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Im giving bad review on staff because I paid for a Friday night into a Saturday morning. And got there Friday morning at 330 am. Got a room of course, and they charged me double for 3 nights. When I had already paid for my stay Friday night stay. And I have yet to receive my refund from the property.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Karen Shoff pada tanggal 24 Jan 2024
Jason; I am sorry you had such a bad experience at our hotel. I hope you will give us another chance if your travels bring you back to the area.Karen Shoff

6/10 Cukup Baik

Jessica

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Karen Shoff pada tanggal 12 Jan 2024
Thank you for staying with us. We hope to see you again if your travels bring you back to the area.Karen ShoffGeneral Manager

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight Family Visit
Efficient check in, convenient location, nice room that was close to side door and vehicle for unloading/loading. The mattress was outstanding!! Coffee maker in the room, too. We opted for continental breakfast, and breakfast sandwiches and coffee was very good. We would definitely stay here again. Thank you.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Karen Shoff pada tanggal 8 Jan 2024
Thank you for the kind words; we hope to see you again soon.Karen ShoffGeneral Manager

10/10 Sangat Bagus

Lorena

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Tanggapan dari Karen Shoff pada tanggal 13 Mar 2024
Thank you for the great review. We hope to see you again soon if your travels bring you back to the area.Karen ShoffGeneral ManagerCourtyard By Marriott Dallas-Fort Worth/Bedford2201 Airport Freeway Bedford TX. 76021Phone-817-952-1002

10/10 Sangat Bagus

Artemio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente service and hospitality..
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Karen Shoff pada tanggal 12 Jan 2024
Thank you for the kind words. We hope you choose to stay with us again if your travels bring you back to the area.Karen Shoff General Manager

10/10 Sangat Bagus

Leslie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Karen Shoff pada tanggal 12 Jan 2024
Thank you for the kind words. We hope you choose to stay with us again if your travels bring you back to the area.Karen Shoff General Manager

10/10 Sangat Bagus

Maria del Rocio

Bepergian bersama keluarga
Disukai: Fasilitas
Limpio cómodo y bien ubicado lugares cercanos para comer
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Karen Shoff pada tanggal 12 Jan 2024
Thank you for the kind words. We hope you choose to stay with us again if your travels bring you back to the area.Karen Shoff General Manager

8/10 Bagus

Geneva

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was quiet
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Karen Shoff pada tanggal 13 Mar 2024
Thank you for the great review; we hope you choose to stay with us again if your travels bring you back to the area.Karen ShoffGeneral Manager

2/10 Sangat Buruk

John

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We did not like the property at all. There were roaches on the floor and walls, there was water damage all over, no trash bags in trash cans the bottle of water in our room was already opened and used. We couldn't even use it to make coffee. it wax a bad experience and wish we could get a refund.
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Arleen

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
When I went to check in I was told by the woman behind the desk that they were changing shifts and that the gentleman would assist me. I waited for a few minutes when a woman came to check in and was taken care of by the woman who told me she could not help me. Instead of taking me first she helped the other woman first leaving me waiting for the gentleman to be ready to take care of me. I was not happy to be ignored like that. Also why would you change shifts at check in time and not have other staff ready to step in immediately.
Menginap 2 malam pada bulan November 2023

8/10 Bagus

shawn robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stayed here befor and was great. This time the towels were dirty/used in the bathroom when we went to use them. When asked the maid, she said no English and signaled no towels.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Agustin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good service at the front desk and breakfast!!!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Karen Shoff pada tanggal 12 Jan 2024
Thank you for the kind words. We hope you choose to stay with us again if your travels bring you back to the area.Karen Shoff General Manager

10/10 Sangat Bagus

Elena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Rhena

Easy access to everything
Menginap 1 malam pada bulan November 2023

8/10 Bagus

John

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

8/10 Bagus

JENNIFER J

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quick and easy check-in
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Myrna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Angela

Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

Dwayne

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Other guest next to me kept playing loud music we kept complaining and they did nothing and this was 2 nights at 430 am both nights
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Terrence, Washington DC

Menginap 2 malam pada bulan November 2023
Tanggapan dari Karen Shoff pada tanggal 12 Jan 2024
Thank you for the kind words. We hope you choose to stay with us again if your travels bring you back to the area.Karen Shoff General Manager

10/10 Sangat Bagus

Enrique

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023

8/10 Bagus

jessica

Disukai: Kebersihan, staf & layanan
The staff are great. The rooms near me were loud, maybe thin walls, not sure as I never experienced that before. Overall good experience.
Menginap 3 malam pada bulan November 2023

2/10 Sangat Buruk

Paula

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wifi was out the entire stay, when I called the front desk to extend my stay 2 days, they said it was taken care of, but the next morning they kicked us out! Said they didn't have the extra 2 days down and they were booked.
Menginap 5 malam pada bulan November 2023

4/10 Buruk

Elizabeth

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I booked a king suite with a double sofa bed. The sofa bed was twin size and the staff said they had no bedding for it luckily we had some blankets. There was supposed to be breakfast and there wasnt at all because the starbucks employee didnt show up. Went to wash my families clothes and after going thru a maze to find it a sign said i had to get a token fron front desk. I asked front desk for tokens and was told it was under renovation and couldnt be used but to me it didnt look like it there was no sign or anything that would indicate renovations were being done. The night staff was very short and snappy with any questions we had.

2/10 Sangat Buruk

JAY

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
Nothing
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

shawn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were great. Close to everything.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Samuel

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quite!!!
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Sharita, Portsmouth

Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Stephen

Bepergian bersama keluarga
Skip
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Terry

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The shower in my room did not work, they stated they would repair at the next day. When I arrive to the next day, the shower still did not work, and when I mentioned it to the front desk, they said the maintenance man lives an hour away so there’s nothing that they could do. They let me shower in a room that was still dirty from somebody else checking out in the meantime. There was no Internet service on all three of the networks that they recommended trying. Staff disappeared several times for 10 minutes at a time when trying to figure out a solution. Overall, it was a pretty bad experience and I won’t be staying at a Marriott again.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

James

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Ghuy

Disukai: Kebersihan
I was great
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

James

Disukai: Kebersihan
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was great stay for me and my fiancé. We had a 4 night stay and I don’t have a complaint about it. Awesome area to be in, I would most definitely recommend.
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Alexandra

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Over all good stay just horribly dust everywhere
Room was very dusty like extremely dusty you could tell stag did best minimum of cleaning, it was obvious they only cared about areas people would Most likely see or use anything above 5 feet off the ground isn’t wiped down or dusted
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Dwayne

Disukai: Staf & layanan
Menginap 4 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Lindsay

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Felicia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My tv didn't work that is only I didn't like please credit my stay thank you
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

April

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Property is old and not as nice as other Courtyards. Never got towels, had to go down twice and ask for them. They were out of shampoo.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jolanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was really nice and the employees was nice as well
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

April

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I'm only giving a 4 stars because the walls are super thin literally felt like i was in the other room listening to them talk. The room smelled like mold. The burger that they sell at the bar/diner in the lobby should not be on the menu. That was the worst burger or lack there of I've ever had. Other than those things it was good stay.
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Kimberly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
Menginap 3 malam pada bulan September 2023