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Novotel Frankfurt City

4.0 star property

Choose dates to view prices

A short walk from Frankfurt Trade Fair, Novotel Frankfurt City provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Novo², offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp1.613.910
Rp1.809.117 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Novotel Frankfurt City

  • Upscale hotel near Frankfurt Trade Fair
  • Consider a stay at Novotel Frankfurt City and take advantage of a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Novo², offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • A vegetable garden, coffee/tea in reception and tour/ticket information
    • Smoke-free property, multilingual staff and a TV in reception
  • Room features
  • All 235 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and baths or showers
    • 55-inch TVs with cable channels
    • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 22.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number HRB181911

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Novotel Frankfurt City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Frankfurt City?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Novotel Frankfurt City on 21 Jun 2026 start from Rp1.613.910, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Frankfurt City?

Self-parking is available for EUR 22.00 per day.

What time is check-in at Novotel Frankfurt City?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Novotel Frankfurt City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Novotel Frankfurt City located?

Located in Bockenheim, this hotel is within a 10-minute walk of Frankfurt Trade Fair, Congress Center Messe Frankfurt and Goethe University Frankfurt Campus Bockenheim. Leipziger Strasse and Festhalle Frankfurt are also within 10 minutes. Kuhwaldstraße Tram Stop and Nauheimer Straße Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 355 out of 1002 reviews
Rating 8 - Good. 454 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified

8/10 Good

Chihhao

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, safe, walkable to many tourist attractions, many dining options
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Tram is just 200-300 meters Good location
Stayed 1 night in May 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but our room smell like cigarettes, Staff was very helpful and sprayed it
Stayed 1 night in Jun 2025
Verified

8/10 Good

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and very clean. Around some restaurants and public transport. Not far from city center. Not the prettiest of area around.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the Messe

Nice location to the Messe. Nice rooms with everything you need. Only wish the pillows were a bit softer
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Zhiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my two nights stay at this hotel with my parents very much. The reception team was very professional and friendly, accommodating my requests as much as possible. Despite the slightly dated interior design and furniture, the room was exceptionally clean and comfortable. I would consider staying here again in the future.
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay.

Amazing find. Staff friendly - although knowledge lacked for local areas. 5 min walk to tram stop or half hour walk into the centre. Parking really easy to find and use.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Tetsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied by cleaness of the room. I also enjoyed breakfast with a good selection. As the location was good in terms accessibility to the Messe Frankfurt, I hope to have a chance to stay here at my next visit.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager that checked us in seemed mad or uninterested. The rest of the personal was good and played with our children.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Hotel is good standard; good rooms, nice personal and clear instructions in foreign languages like English and French. Too bad that the restaurant was closed but helped with finding one in the neighborhood. Not much to do in the surrounding (for a Saturday evening).
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nigeil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable.

Large room, which was quiet at night. Fridge in room was useful. Great location - easy walking distance to everywhere we wanted to go. Bonus that there were on street parking that was free of charge (this does depend if there is space when you arrive, we were lucky). Only negative is the blummin hairdryer in the room, so old, would be great if they were updated.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was travelling by car when I stayed here, and the parking outside the hotel was free, which is a huge win for the hotel! Other than that the room was nice and comfortable. Exactly what I expected from any Novotel I have ever stayed in.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, amenities
The rooms are outdated, the only modern part of the hotel is the lobby. The breakfast was excellent though, their kitchen is wonderful. Other than that, it is a bit noisy due to the suburban trains nearby
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Tobacco smell in bathroom

Otherwise hotel was OK, but the bathroom had horrible smell. It smelled like someone had smoked there. Clearly the cleaners noticed the issue as they had left the bathroom door open every morning to clear out the smell. This made the situation even worse as the smell then spread to other room. Location is very convenient for Messe visitors. Breakfast was good.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in May 2026
Verified

10/10 Excellent

WALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible and ridiculously overpriced
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many choices
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bar and restaurant, walkable to city centre
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Chynsoo

Liked: Cleanliness, amenities, property conditions & facilities
Easy and prompt.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kostiantin

Liked: Cleanliness, staff & service, property conditions & facilities
It's all was amazing!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very good hotel. Good breakfast. Near city center. Nice freindly staff.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Wai

Liked: Cleanliness, staff & service, amenities
ok
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Great hotel for business meetings. Close to Frankfurt fair. However the breakfast is ridiculously expensive for what's offered.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Sule

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one night in Frankfurt on our family trip and stayed here. It’s in a more remote area so I wouldn’t recommend it if you’re staying longer to see the city.
Stayed 1 night in Jun 2024