Hotel dekat Franklin Pool and Leisure

"The property etc was fine but had a really poor welcome. Unfortunately we were delayed and weren't aware we needed to contact the motel to advise. We received such a rude response from the manager that had we not already paid the bill would have turned around and left. It's completely unacceptable to be spoken to in that way for anyone let alone from a manager to a paying customer. Would not stay there again."

"Good location...off street parking with supermarket across road.Our unit was recently redecorated by the look and presented clean and tidy.Room serviced each day as well.Having 2 TVs was an added bonus."

"Place was nice and quiet,clean, everything we needed for overnight stay.great shower and bathroom, management were very friendly and helpful, will stay again.."

"Our room was very dirty. There was a brown puddle of pee and scum built up on floor and wall around the back of the toilet. The shower was filthy and there was a sticky spill on the kitchen floor. We immediately went to pak n save and bought cleaning products and completely cleaned the bathroom and kitchen. We will never stay here again."

"Lovely place, great host. We enjoyed the stay!"

"The rooms are very small and basic and in need of a lick of paint. The room was clean and the bedding crisp and white. Don't expect any amenities in your room, they are basic and in a communal area in the hall. But that is explained in the room described. The showers and toilets are also communal and along the hall and are nice and clean. We were fortunate enough be given free upgrade to the Delux Ensuite Queen room by the owner of the hotel. This was very spacious bedroom with a very large...

"Traveled 6hours and wanted a hot shower and to settle into bed for an early morning Departure. When we turned up, our room hadn't been vacuumed. We were given a room and had to run the shower for 10mins, for it to get warm. THEN we tried to settle in bed but people were being loud/swearing etc outside the room and a child was running up and down outside our door so we had to request a new room. Thankfully, the staff member gave us another room and we were able to settle in but after travelling...

"Oh my gosh where do I start. This place was so disgusting that we couldn't even contemplate staying in that filth. The place was an absolute dump. As soon as we parked our vehicle the vibe of that place was already telling me to leave. The area was filthy with rubbish outside the room and surrounding areas. The pics on their website did not reflect the lodge at all. The parking was like a matchbox. After ringing to try to cancel we were offered another room. Giving them the benefit of the doubt...

"Spacious, clean, modern villa. Quiet and a beautiful outlook. Definitely recomend. "

"The service and staff were excellent and we had such a good night sleep ready for the rest of our road trip."

"Outside could be made to look more attractive.its not within keeping with what the inside is like.could turn guests off from driving in"

"Clean room. Staff were attentive to my disability needs. Secure parking."

"It was everything we required for a one night stay , it provided kitchen facilities that enabled a meal to be cooked. It is very well situated and easy to find right next to the main motorway from Auckland however there were no eateries that we found close hence the meal cooking "

"We stayed for three days and it was just what we needed. The owner did as much as she could for us and was always . The room was clean and the cooking facilities were adequate."

"Room well appointed and nicely laid out. Everything beautiful and clean. We went to the restaurant as well, which was closing early due to the weather warnings. But they still offered to make us food, and let us know what we could have within the timeframe. Would have loved to have had more time in restaurant/bar, as it looked so inviting. Would definitely stay if out this way again."