"We booked with BW, as for the most part we feel like it’s an accommodation that suits travelling as a family.
We specifically booked to use the pool as our littles had a dance competition and we were travelling as a team.
When we arrived the pool was out of service and they said we could go use the local rec centre - 10min away.
The entire hotel was full of a teenage rugby teams which I can empathize would be a little crazy.
It was however not acceptable that these teams were running up and down the halls at 10pm at night knocking on everyone’s door, both waking up, and scaring everyone’s kids.
Our kids all had a 6:30am wake up call and you can imagine the meltdowns up until midnight after something like this wakes them up.
I had to get out of bed at 1am after tossing and turning over the noise and get my headphones to drown out the noise.
I’ve been a teenager myself and so what can you do, but there’s having fun and not wanting to go to bed and then straight up disturbing the peace.
BW front desk didn’t seem bothered, about this or the no pool, almost $300 a night…. Feels like the service could have been more thoughtful and offered a discount of some sorts.
Sandman down the road we heard is a way better stay and worth the price."
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