Hotel Keluarga di Freedom

"The room was great, comfy bed and bedding, great colors and art. The housekeeping staff(Eva) was friendly and nice and Steph at the Front desk was very welcoming and capable. I loved that there was a microwave in the room and that the room had 2 sinks(1 outside the bathroom). That coffee machine in the lobby is the best! The only thing I disliked was that the jacuzzi wasn’t very warm. We will gladly stay again."

"The breakfast was good and included, I apppreciate that. My room was clean and the bathroom was renovated. My water was very cold in the night and morning. When I told staff about the water they were upset with me. I didn't want anything my stay was quick. So, I didn't understand why they had attitude when I was just informing them I didn't have any warm water. They said that they knew about the issue and that the water heater doesn't reach to the farther rooms. So, I'm thinking if they're aware...