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Ulasan untuk Homewood Suites by Hilton Fresno

3 out of 5
Homewood Suites by Hilton Fresno
6820 N Fresno St, Fresno, CA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 481 dari 864 ulasan" "
Penilaian 8 - Bagus. 217 dari 864 ulasan" "
Penilaian 6 - Cukup Baik. 85 dari 864 ulasan" "
Penilaian 4 - Buruk. 43 dari 864 ulasan" "
Penilaian 2 - Sangat Buruk. 38 dari 864 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Nicholas, Pleasant Prairie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Helpful staff. But breakfast was cold.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Ishmael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
NA
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

LeAnna

Bepergian bersama keluarga
Didn’t offer a gym, but shared the next door gym! Workout complete!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Carla

Disukai: Fasilitas
I like the place is good and everything is good and then we had a good service
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The suite option and quiet environment was much appreciated
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Jerry

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tommie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Homewood Suite Management pada tanggal 26 Apr 2024
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

8/10 Bagus

Paula

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Place was welcoming and the suite has a great layout and nice kitchen. Would stay there again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Homewood Suite Management pada tanggal 26 Apr 2024
Thank you for taking the time to share your feedback! On behalf of the entire staff, I would like to say thanks for the compliment on the hotel. We hope to welcome you back again soon!

6/10 Cukup Baik

Roberto

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Lois And Darrell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I really like and enjoyed the tranquility of the property
Menginap 1 malam pada bulan April 2024
Tanggapan dari Homewood Suite Management pada tanggal 26 Apr 2024
Thank you for taking your valuable time to submit a great review for our hotel. Your kind comments are greatly appreciated. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

Yasmín

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Todo exelente
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Homewood Suite Management pada tanggal 10 Apr 2024
Thank you for staying with us at Homewood Suites by Hilton Fresno, and for taking the time to share your recent experience with us. Your feedback is important to us. We are happy to hear you had such a great time and look forward to your next stay with us!

10/10 Sangat Bagus

Nazanin, Modesto

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Homewood Suite Management pada tanggal 10 Apr 2024
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Jenn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was clean. Rooms and beds were comfy.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Homewood Suite Management pada tanggal 10 Apr 2024
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Devon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always stay here when in town
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Amrita pada tanggal 15 Mar 2024
Thank you so much for your kind words! We work hard to make sure our guests feel a part of our small family at the Homewood Suites! We hope to see you again soon!

10/10 Sangat Bagus

Audra, Porterville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved it
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Homewood Suite Management pada tanggal 26 Apr 2024
Thank you for staying with us at Homewood Suites by Hilton Fresno, and five-star review! Your feedback is important to us. We look forward to your next stay with us!

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Homewood Suite Management pada tanggal 3 Mar 2024
Thank you for your recent stay at our hotel! Along with a five-star review! We hope you felt at home, and we can’t wait to welcome you home again soon!

8/10 Bagus

Maricela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Amrita pada tanggal 22 Feb 2024
Thank you for your feedback and four-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

6/10 Cukup Baik

Shoua

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Overall, our stay in Fresno was fine. The breakfast lobby was spacious, and the food was good. The hotel itself was quiet. However, there were some unexpected issues. Drove 6 hours to Fresno and we were ready to check at the designated time. Our hotel room was not ready at 3pm for check in. This was a first-time experience for us; I've never encountered a situation where a hotel room wasn't ready at the specified time. We were informed that the previous guest had a late check-out and were asked to return in 45 minutes. There was no apology or compensation offered for the inconvenience. Additionally, when we returned for check-in, I was surprised to find that we had to pay for parking. Maybe I missed the parking fee information online? This was our first experience of having to pay for overnight parking at a hotel suite. Considering our room wasn't ready at check-in time, I expected this fee to be waived or be compensated in some way, but no such offer was made. As a result, we'll explore other hotel options next time.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Amrita pada tanggal 22 Feb 2024
Thank you for staying with us and taking the time to share feedback about your experience. We apologize for not being able to check you in to your suite in a timely fashion. We do our best to ensure rooms are ready by 3 PM but it looks like we fell short. The 10 parking fee is listed on the website and helps offset the price of overnight security that we have on property. We understand your frustration and are grateful for your feedback. Thank you again for sharing your experience, and we hope to have another chance to provide a better encounter in the future.

10/10 Sangat Bagus

Javier, ORINDA

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and spacious room
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Amrita pada tanggal 22 Feb 2024
Thank you for taking your valuable time to submit a great review for our hotel. Your kind comments are greatly appreciated. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

KUENITOLINI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect
Tanggapan dari Amrita pada tanggal 5 Feb 2024
Thank you for staying with us at Homewood Suites by Hilton Fresno, and for taking the time to share your recent experience with us. Your feedback is important to us. We are happy to hear you had a great stay and look forward to your next stay with us!

10/10 Sangat Bagus

Ida

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great customer service
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Amrita pada tanggal 5 Feb 2024
Thank you so much for your kind words! We work hard to make sure our guests feel a part of our small family at the Homewood Suites! We will make sure your kind words are shared with the team as well. We hope to see you again soon!

10/10 Sangat Bagus

Tommie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I travel to Fresno quite a bit and I have to say this is one of my favorite places to stay. It is quiet, the staff is friendly and helpful and the property is well maintained. I would definitely recommend this hotel for business travel as well as families.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amrita pada tanggal 24 Jan 2024
Thank you very much for your detailed review of your recent stay with us. We truly value our guests, so it is always good to hear that we have obtained our goal of making your stay memorable and enjoyable. We look forward to your next visit!

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Amrita pada tanggal 24 Jan 2024
Thank you for your feedback and 10/10 rating! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

8/10 Bagus

ayumi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ジェットバスはとてもいいですが、そこにもシャワーがあると掃除できるので助かります。
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amrita pada tanggal 12 Jan 2024
Thank you for your feedback and four-star review! All showers in our jacuzzi suites are located on the right side of the bathroom, close to the door. We do apologize for not clarifying that for you upon check-in. We hope to welcome you back again soon!

10/10 Sangat Bagus

Brandon

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Homewood Suite Management pada tanggal 31 Jan 2024
Thank you for your five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Ida

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing rooms
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amrita pada tanggal 8 Jan 2024
Thank you for taking your valuable time to submit a great review for our hotel. Your kind comments are greatly appreciated. We hope to have the opportunity to welcome you back again.

10/10 Sangat Bagus

mark

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amrita pada tanggal 8 Jan 2024
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

2/10 Sangat Buruk

joseph

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amrita pada tanggal 28 Des 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Sangat Bagus

Coby

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Amrita pada tanggal 20 Des 2023
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Yajaira

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amrita pada tanggal 19 Des 2023
Thank you for taking the time to rate our hotel based on your latest stay with us! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Jennifer

Tanggapan dari Amrita pada tanggal 22 Feb 2024
Thank you for your recent stay at our hotel! We hope you felt at home and we can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Heather

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Amrita pada tanggal 8 Jan 2024
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Bhushan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking is not free
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amrita pada tanggal 1 Des 2023
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

ERIKKA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice stay
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amrita pada tanggal 25 Nov 2023
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

8/10 Bagus

Kristie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amrita pada tanggal 1 Des 2023
Thank you for staying with us at Homewood Suites by Hilton Fresno, and for taking the time to share your recent experience with us. Your feedback is important to us. We look forward to your next stay with us!

4/10 Buruk

Heather

Tidak Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Amrita pada tanggal 24 Nov 2023
Thank you for taking the time to share your rating for your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We hope you will consider staying with us in the future.

8/10 Bagus

Patrick

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice, clean and spacious rooms. Good location near restaurants and a CVS. Can always count on Hiltons for comfort.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Homewood Suite Staff pada tanggal 20 Nov 2023
Thank you for your praise of the hospitality offered by all of us at Homewood Suites by Hilton Fresno. We are happy you enjoyed not only our friendliness, but also our comfortable accommodations, excellent amenities, and central location. We are committed to ensuring a great experience for each guest, and we thank you for letting us know we were successful. Safe travels!

2/10 Sangat Buruk

Nallely

Menginap 1 malam pada bulan November 2023
Tanggapan dari Homewood Suite Staff pada tanggal 18 Nov 2023
We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your rating and we hope you will come back and stay with us again to provide a better experience for you and your family.

8/10 Bagus

LaShaye

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Nice stay
Staff super nice but always had to wait for service because they are checking in customers. My room had roaches .. came out when lights where off. Nice place but need to work on the bug problem
Menginap 2 malam pada bulan November 2023
Tanggapan dari Homewood Staff pada tanggal 6 Nov 2023
Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered and we sincerely apologize for not meeting your expectations. This will be addressed appropriately, and we are very grateful for your patience. On a positive note, we are glad to read you had a pleasant experience with our staff. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area.

10/10 Sangat Bagus

Sarem

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Amrita pada tanggal 24 Nov 2023
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Beatrice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Homewood Suite Staff pada tanggal 1 Nov 2023
Thank you for your five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!

4/10 Buruk

Robbie

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Homewood Suite Staff pada tanggal 20 Nov 2023
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.

6/10 Cukup Baik

v

Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Amrita pada tanggal 4 Okt 2023
Thank you for taking the time to rate your most recent stay with us. We do hope you will stay with us another time so we can provide you with a much better experience.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Great hotel, not so much about my room.
The hotel staff and overall hotel was nice. Then kids enjoyed the hot breakfast in particular. I was just disappointed in our actual room. We checked in late and I had a fussy baby or I would have asked for a different room. The baseboard was hanging off by the door that we moved it was safety of my infant around the room. The cushions on the couch had a hole and was coming apart. The curtains in the room were broken so when attempting to get dressed in the morning I had to do it in the bathroom as we were next to a parking lot and I could not close it. There was water damage on the ceiling in our room and the ironing board was broken. I was disappointed in the room but the staff were nice and the lobby and other areas looked nice and modern.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Amrita pada tanggal 27 Sep 2023
Thank you for reviewing your recent stay. We are sorry to know you were not entirely satisfied with the condition of the guestroom, and we have taken note of your comments as we are continually striving for ways to improve. On a positive note, we are happy you had pleasant interactions with our wonderful staff. We appreciate your patience and hope you will give us another opportunity to provide you with a much better experience.

10/10 Sangat Bagus

Jesse

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was excellent
Menginap 1 malam pada bulan September 2023
Tanggapan dari Homewood Suite Staff pada tanggal 18 Sep 2023
Thank you for staying with us at Homewood Suites by Hilton Fresno, and for taking the time to share your recent experience with us. Your feedback is important to us. We are happy to hear you had such a great time and look forward to your next stay with us again!

8/10 Bagus

Tina

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Nice Chain
I noticed the bathroom floor was dirty.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Homewood Suite Staff pada tanggal 14 Sep 2023
Thank you for your feedback of your recent stay with us. We are very sorry to hear that you were unhappy with the lack of cleanliness in our bathrooms. It is our goal to exceed the expectations of our guests. We are actively working with our (housekeeping/maintenance/front desk) staff to prevent this from happening again in the future. We hope that if your travels bring you back to the area, that you will consider staying with us again so that we can provide you with the Hilton experience you expect and deserve.

10/10 Sangat Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, nice employees.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Homewood Suite Staff pada tanggal 10 Sep 2023
Thank you for your feedback! We take a lot of pride in providing clean rooms, and top-notch service. We hope you visit us again soon!

10/10 Sangat Bagus

Suman

Menginap 2 malam pada bulan September 2023
Tanggapan dari Amrita pada tanggal 6 Sep 2023
Thank you for your recent stay at our hotel! We hope you felt at home, and we can’t wait to welcome you home again soon!

10/10 Sangat Bagus

Candace

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would definitely stay here again. Staff is very committed to making your stay comfortable.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Amrita pada tanggal 6 Sep 2023
Thank you so much for your kind words! We work hard to make sure our guests feel a part of our small family at the Homewood Suites! We hope to see you again!

10/10 Sangat Bagus

Israel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Amrita pada tanggal 6 Sep 2023
Thank you for your feedback and five-star review! We take a lot of pride in providing clean rooms, lots of options at our breakfast buffet, and top-notch service. We hope you visit us again soon!