Friendship Heights hotel guide. Marriott Hotels & Resorts hotel in Friendship Heights, Washington

"Nice hotel reasonably priced "

" Here’s a polished version of your hotel review: The stay was disappointing overall. At check-in, we found out there was a deposit required for each room, even though both rooms were booked under one reservation. That should have been explained more clearly ahead of time. When we got to the rooms, the bed sheets were stained and had hair on them. After we reported it, the staff did change the sheets, which I appreciated. However, as soon as I walked into the room, my luggage snagged on the rug and lifted the corner, and there was visible dirt underneath. The TV in the living room area also did not work. The cleanliness and upkeep of the hotel were not up to par. There was a bug on the curtains, and the floors felt so dirty that you wanted to keep your shoes on at all times. You can tell this used to be a nice hotel with modern features, but it definitely needs better cleaning and maintenance. The parking situation was also awful. We were not given proper instructions on how to validate the parking tickets. One of the male staff members was very nice and did comp one of the parking charges, which I appreciated. Then, on the last day of our stay, we found out we were actually supposed to have been given a parking pass to scan daily. That information should have been provided from the beginning. The complimentary reception with free drinks was a nice touch, but the complimentary snacks looked unappetizing, so I would not recommend them. "

"Our stay was amazing from start to finish. The room was spotless and well-maintained, and the staff were so welcoming. They went above and beyond to help us and were very understanding of our needs. We truly felt taken care of!"

"I booked two rooms for my stay (large group) and upon check in asked if we could be placed near each other. The woman checking us in wasn’t really friendly or seemed like she wanted to help. She put the two rooms on the same floor but on completely opposite sides of the floor."

"The property is clean but OLD and needs a facelift! The location was the main reason and lobby was nice but as you get to the elevator u feel it’s old hotel and once u get to the room u feel like you have been exported back in time as the carpet is old, furniture is old. Doors and windows are NOT soundproof and the walls are thin .., you can hear other people passing by or in the next rooms 🙈"

"Had a great stay, hotel was very safe and clean. Staff was very nice. "

"We were upgraded to a room looking at the city, which was nice. We had a good breakfast. Room seemed larger than average to us."

"love this location "

"Room was great and very clean. Spacious bathroom. Beautiful lobby. Great location."