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"We had a wonderful stay at this hotel. The first morning we woke up and peeled back our curtain, Mount Fuji was in full view. It was spectacular. It was also serene to enjoy the view from our private open air bath. The breakfast was fantastic with so many options, and dinner was beautifully played. The staff was very kind and welcoming — we were initially worried because we mentioned that my husband has celiac disease and cannot eat gluten, and they seemed unwilling to accommodate. But, once we were there, they made sure to review with him what he could eat — it was likely just a language barrier and misunderstanding of his restrictions. The hotel also offers a free shuttle to Kawafuchiko station, which is helpful if you want to explore the lake and when you are ready to leave town. "

"The room was perfect. We had a great time at Fujiya hotel. I hope we can come back sometime soon!"

"Enjoyed my stay!!! Very clean and comfortable. Great breakfast buffet. Easy walk to the convenience store/a couple of restaurants/public transportation. "

"Good hotel near Gora - you can take shuttle or walk 15” up some steep sets of stairs if you are up for some exercise; most common areas look newly updated in last several years; nice private Onsrn on room balcony was used a lot!"

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"

"Overall the room was clean and roomy. Great view of the lake and Mt Fuji. The outdoor onsen "

"The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course."

"Excellent place, location "

"This is a terrific Hotel with some great Onsens "