"Desayuno muy rico"

"Good stay"

"La atención del personal fue excelente. Siempre amables y dispuestos a ayudarnos con lo que necesitáramos. Alex, gracias por tu amabilidad! La ubicación nos gustó pues es un área muy tranquila."

"The room was clean the staff were very nice and kind. Maybe I am used to US hotel services but it felt very customized and catered to us. You can see the Matterhorn from the room if you book the mountain view room. it's mostly the top of the mountain. You can actually see it better if you walk out towards the bus station. The food was great. Really delicious. The breakfast buffet was amazing too and you can get fresh squeezed orange juice and egg dishes made to order. I highly recommend this...

"Amazing view of the Matterhorn from our window/lounge area. Friendly staff. Room was clean and updated. A little buggy picked us up and dropped us off right at the train station."

"This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks."

"絶景を楽しめました"

"Our stay was wonderful. Staff were very friendly. The hotel had an amazing view of the Matterhorn. The grounds and outdoor patio were well maintained. I highly recommend!"

"Incredibly kind and helpful staff - beyond what one would normally experience. Wonderful hotel and location. Good breakfast. Glad we stayed!"

"We reserved a Matterhorn view with extra price for the stay in May. Our room was on the first floor with partial view of Matterhorn and not much privacy which was somewhat disappointing. The hotel was quiet overall but the lights switches were very confusing. We asked for a train station pick up but they asked us to call even though we told them we didn’t have a phone number."

"Staff were friendly, competent and responsive. "

"Great stay"

"Near train. Very walkable. "

"Perfect location right near the train station. The hotel is very clean and my room was nicely furnished. The price was reasonable for Zermatt and what stood out was the service. The lady at the front desk was very helpful and friendly. I used the private steam room/sauna one day and it was wonderful after skiing. I'd gladly stay again."

"Beautiful hotel in the center of Zermatt. Te staff is amazing, great up to date rooms and the nicest spa I have been in. Everything was great!!! Thanks"

"Experienced management able to recommend area!"

"Este hotel fue un 20/10. Definitivamente el mejor en todo el viaje por Suiza. Desde la atención en la recepción, la habitación que seleccione con vista al Matterhorn fue la mejor, espaciosa, super limpia y moderna. El desayuno estuvo espectacular súper rico y variado . Excelente ubicación con vista y cerca de la estación del tren."