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Ulasan untuk Summit Manor Condominiums

3 out of 5
Summit Manor Condominiums
110 Bon Air Drive, Gatlinburg, TN

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 56 dari 158 ulasan" "
Penilaian 8 - Bagus. 39 dari 158 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 158 ulasan" "
Penilaian 4 - Buruk. 25 dari 158 ulasan" "
Penilaian 2 - Sangat Buruk. 22 dari 158 ulasan" "

7,0/10

Kebersihan

7,6/10

Staf & layanan

7,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

Ulasan

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
A few major flaws….
Parking is great and pretty convenient- right in front of the building and very close walking distance to the main strip. Check in was okay, but kind of inconvenient and sketchy, as it’s at the Quality Inn next door (an elevator ride and a few convoluted walkways away outside in the dark and cold). Initial impression of the unit was nice- lots of space. Everything seemed clean other than a stained sheet, which looked like foundation, but was still a little off putting. Enter major flaw #1- we were getting ready for bed when we realized we had one less bed than we booked - the queen sofa bed we were promised was chained and padlocked, literally. Enter major flaw #2- TERRIBLE communication. I tried calling the main number, which I had attempted multiple times earlier in the day as well, but it rings once or twice then disconnects without success. I then called the Quality Inn and was told that they essentially have nothing to do with the property and the main person would be back Monday morning (after our stay). We were offered a room for the person without a bed for the night but no one else (our party would’ve been split). Then we were told we might could get two adjoining rooms if we stopped by the next day, but that would take away our kitchen and common space. So, one person ended up with no bed with no extra linens in the unit and had to share a bed when that was not our original plan. All in all, we might stay again but cautiously.
Menginap 2 malam pada bulan Januari 2022

8/10 Bagus

Stanley B

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Menginap 3 malam pada bulan Januari 2022

4/10 Buruk

Lisa M.

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The cabin is in need of some maintenance repairs! House keeping needs to do a better job of cleaning…The owners needs to come more often and during a inspection of the cabin! Apparently it’s been awhile since they have been there…😳
Menginap 2 malam pada bulan Desember 2021

10/10 Sangat Bagus

janice

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021

8/10 Bagus

Phillip

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Gatlinburg vacay
The location was great and the layout of the condo was great, the shower smelled of mildew and there was never wifi despite calling the front desk during our three day stay. There weren’t any lights on either porch. The condo rules were more than we expected as to having to clean up dishes and place all linens in the tub.
Menginap 3 malam pada bulan Desember 2021

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved the location and the uniqueness of a nice cabin in the middle of town
Menginap 3 malam pada bulan Desember 2021

8/10 Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very convenient to everything! Comfortable and loved having a small washer and dryer. Does need new lightbulbs and a deep cleaning of the master shower and need to take a magic eraser to get spots off walls. But overall my family really enjoyed their stay at the property.
Menginap 3 malam pada bulan Desember 2021

10/10 Sangat Bagus

Mirza

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was perfect for my family needs.
Menginap 2 malam pada bulan Desember 2021

8/10 Bagus

Larry

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2021

8/10 Bagus

j

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas
I never expected on of the rooms they rent here to be a cabin. That was a surprise.
Menginap 1 malam pada bulan Desember 2021

4/10 Buruk

Vanessa

Bepergian dalam rombongan
Tidak Disukai: Kebersihan
Muy sucio el lugar y no había las cosas indispensables en el lugar El lugar es bonito pero necesita atención
Menginap 2 malam pada bulan November 2021

4/10 Buruk

Robert

Headache !!!!
It was awful we had four kids and the TVs do not work at all and no dvd player on top of that the Wi-Fi does not work !!!! If you plan on cooking you better bring what you need as far as silverware and drinking glasses there is not none ... the beds are comfortable be the sheets are old school hotal 6 Style....
Menginap 3 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021

4/10 Buruk

Cindy

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
B- 4032..... BEWARE Love the area and convenience of the location. Our room was extremely disappointing. You can tell that the management needs to be update their rooms and make sure everything works for the quest that are paying good money to stay there. I have stayed in other units and been totally satisfied, so it appears to be a room by room issue.
Menginap 4 malam pada bulan Oktober 2021

2/10 Sangat Buruk

Blake

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Requested first floor for my elderly mother got 3rd floor when we entered the condo drapes laying all over the floor walls filthy half the light bulbs were burn out floor extremely sticky place was a shambles.
Menginap 2 malam pada bulan Oktober 2021

4/10 Buruk

Shelly

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan
What we liked the most was being able to have two families stay in the same location at an affordable price, rather than in a hotel setting which would have been more expensive. Also having a full kitchen and living room, plus two bathrooms was great.
Menginap 1 malam pada bulan September 2021

4/10 Buruk

Bobby

Tidak Disukai: Kebersihan, kenyamanan kamar
What the heck
When first entering the room most of the lights in the main entry didn’t work. Those that did blew the breaker after a couple of minutes. The ac did not work. When trying to confront the front desk person we were informed that all they did was check people in. They wouldn’t even contact a maintenance person. We had to and even then it wasn’t until the following day. Once we spoke with someone they advised that a maintenance person would be out to check it and no one showed up. The person we were originally asked to contact was not in when we called the number. He reached out the day we checked out and we’re on our way home. However, he informed us that we would be getting a refund but now we have to wait on the booking agent to either be able to speak with him or the management as when the property was contacted by the booking agent the gentleman that informed us of a refund had already left for the day.
Menginap 4 malam pada bulan September 2021

4/10 Buruk

Alejandra

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Even when I did like the place where I stayed, because it was pretty big, nice and comfy, I have to say the maintenance wasn't. The first day I tried to sleep, the bed just fall down in the middle of the night, I called the office for help and nobody showed, plus they charge a different amount form the reservation on my card.
Menginap 2 malam pada bulan September 2021

8/10 Bagus

Josue G Vasquez, Winder

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very close and walking distance to everything. It was also very quiet and peaceful.
Menginap 3 malam pada bulan September 2021

6/10 Cukup Baik

Teresa

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Loved the location. The unit needs a lot of TLC. Several lights were not working, the bathroom towel rack was broke. Couldnt find the kitchen sink stopper. It really needs some deep cleaning. Needs to be painting and updated.
Menginap 2 malam pada bulan September 2021

10/10 Sangat Bagus

Kim

Disukai: Kebersihan, kenyamanan kamar
Check in was very easy and condo was very clean
Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

ROBERT

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Nice place
It’s an amazing stay. The property is very convenient to restaurant and places of interest. The washer/dryer is broken but other than that i would recommend this to a huge family who are planning to cook their own food while staying in the hotel.
Menginap 3 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Shelley

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
The cabin was worth it
We ended up staying in the cabin not the condominium. After booking ours day I noticed a lot of negative reviews most of them were due to the condominiums none of them were actually talking about the cabin. The cabin was well worth this day it was nice clean and the beds were great. A lot more room than we expected for the price. There were a few lights that weren’t working but nothing that would hinder our trip or stay. It was all around a nice experience in the cabin. I would agree with the rest of the post that it’s kind of misleading That there is no office on site. You do have to check in at the quality Inn next-door not terrible but a little inconveniencing when you don’t know where you’re going. Luckily for me I had read the reviews and knew exactly what to do. The pool was a little smaller than I thought it was gonna be but it was perfect for my daughter. Will stay again
cabin at night
Cabin in the day
Menginap 2 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place was fabulous for our quick stop in Gatlinburg! Awesome location! It was a quick few steps to get to the main strip for shopping, restaurants, exploring, and a few quick steps back to the condo where it’s quiet! Two balconies provide a great view of the mountains. We didn’t have any communication with the owner but that wasn’t a bad thing. It just means everything was perfect and there was no need for any. Amenities were great and condo was clean. Would look to stay here again if coming to the area!
Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful and spacious condo close to everything! Needs black out curtains for the windows especially those facing the parking lot. Needs directions for hot tub and tv. We couldn’t get either working properly. For this price and the fact that it is managed by the hotel next door everything should be working and labeled for guests. Still, a very comfortable stay!
Menginap 3 malam pada bulan Agustus 2021

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The interior of the condo was very dated, with stains on the walls, dated furniture, a sofa with the fabric ripped the length of the arm and the foam stuffing hanging out, and a bathroom sink that was clogged upon our arrival, and which remained clogged the length of our stay despite our request to the office for assistance with the problem. A bathroom hair dryer was broken into pieces and unusable. There were also housekeeping issues including dead spiders in the bathroom floor, dirty cleaning cloths lying in the kitchen floor, and chip crumbs and spilled cereal bits under the furniture. The unit was far below acceptable standards for a vacation rental, and we would have checked out immediately after arrival if we could have found other available accommodations.
Menginap 3 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Courtney

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2021

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I hope this review will be seen by someone and keep them from booking this condo. The first thing we always do is check the beds for cleanliness and remove the comforters. We noticed the sofa bed (that was promised multiple times before the trip) frame was bent and jammed into the sofa. All of us tried getting it out and couldn’t. Even if we had been able to open it, there were no sheets on it. Luckily I had come prepared with a twin sized air mattress which we proceeded to set up in the living room for my son. He had to use the blankets I brought from home. We noticed right away that the wifi didn’t work. It would say connected but then nothing would come up. I called the office. They said a technician would be called and would come by between 6am-12pm tomorrow morning and that if were out that there would be an employee with them. We noted the next day that no one ever showed up and we didn’t get a phone call from anyone with an update. Later that same day I walked to the office. I asked for an extra bed blanket since there were no extra sheets for my son. I was told that he didn’t have any and wouldn’t be able to get me one until after all the laundry was done which would be around 6pm. I left my phone number with him to call me when it was ready so I could come pick it up. I also told him no one ever came to fix the internet. He found my name on the notebook and said it should be Monday morning. Monday rolls around and no blanket, no calls and no internet.
Menginap 7 malam pada bulan Juli 2021

6/10 Cukup Baik

Debra

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 5 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Great room. Only trouble was finding the office to check in
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Eugene

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Great stay roomy and comfortable for my family
Menginap 3 malam pada bulan Juli 2021

6/10 Cukup Baik

Milli

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Somewhat disappointing
At first glance i was happy..did a walk through and found a broken lamp a torn and dirty loveseat couch sofabed didnt even open up frame was bent...a dirty shirt was in it...i had a family of 7 staying and o e guest had to sleep on the tiny sofa that was broken...called management asap they were not helpful at all...i would not stay there again..
Menginap 2 malam pada bulan Juli 2021

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 5 malam pada bulan Juli 2021

10/10 Sangat Bagus

Tiffany

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Ehh..
Couch was broken, dirty dishes in the dish washer. Other than that it was ok
Menginap 2 malam pada bulan Juli 2021

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I liked the location. It was perfectly located in downtown Gatlinburg. Though my specific condo had a broken dishwasher and jetted tub. The kitchen floor was filled with water the first night I arrived. I called to have my tub repaired twice because I had planned to use it during my stay and nobody ever came to fix it.
Menginap 5 malam pada bulan Juni 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
We enjoyed staying here on our vacation! Really liked the fact it was walking distance to everything.
Menginap 3 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Muy bueno
Menginap 2 malam pada bulan Juli 2021

8/10 Bagus

George

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Check in was late and some of the furniture was broken but over all it was a nice place to stay and great location with extras like washer and Dryer and dish washer
Menginap 4 malam pada bulan Juli 2021

4/10 Buruk

Braxton

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Convenient but not clean.
Older building but convenient area. Steps away from the main strip. The cleanliness of the place was horrible: someone else’s used soap in the bathroom, jets in the tub full of mold, dirty dishes in the cabinet. About the only thing that was clean were the beds. Super nice staff and again, very convenient access to downtown Gatlinburg. I honestly wouldn’t recommend this place to a friend or family member. We won’t be back.
Menginap 2 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
My Family and I have really enjoyed our stay here, thank you for such a nice clean place.
Menginap 1 malam pada bulan Juli 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Great location, needs a few repairs
The location of the condos was amazing and close to all the main attractions. The condo was clean and had plenty of towels for my stay. My only complaint was that the condo has a few things that were in need of repair. I did report it to the office and they wrote down my complaint. They were very polite and helpful with everything.
Menginap 3 malam pada bulan Juni 2021

6/10 Cukup Baik

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Once I got checked in it was a good stay.
I wish I had know the quality inn next door manages it. Wasted a half hour looking for office. Address the email gives you is the address for the cabin , not the office. No working phone number to call for office. Checking out was the difficult part. Rest of stay was fine. Although Neither hair dryers work and dishwasher was full of previous renters dishes.
Menginap 1 malam pada bulan Juni 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Great Place with a Great Price!
We really enjoyed our stay at this property. There was plenty of space for everyone. I loved the privacy in the larger room with the private balcony. The owners could have dusted a little better. There were some dusty areas, but nothing a little Lysol couldn’t handle. We plan to stay here again. I would highly recommend this place!
Menginap 2 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close walk to all the Gatlinburg attractions but far enough away that the sounds of traffic and people walking by did not cause a problem. We would stay here again.
Menginap 3 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
So nice to find a place that felt like home, with a great view of the mountains. Plus, it was walkable to SO many things in Gatlinburg and close drive to the Smokey Mountains hiking trails
Menginap 3 malam pada bulan Juni 2021

4/10 Buruk

Marla

Disukai: Kenyamanan kamar
Dated and broken jacuzzi tub
The condo is roomy. Check in wasn’t too easy. Parked in front of the building we were staying in but had to go quite a ways to find the check in. Carpet, bedding and couches were very dated. The dishes were clean. The jacuzzi tub was broken. The plug was broken off so it doesn’t hold water. Beds were comfortable.
Menginap 1 malam pada bulan Juni 2021

2/10 Sangat Buruk

Danny

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Not as pictured or advertised.
Not at all comparable to the pictures online as advertised. Filthy carpet and extremely dated. Couch dirty and torn baldly. Location was great, unfortunately that's the only positive thing to say.
Menginap 1 malam pada bulan Juni 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
we love staying there was clean and had every thing we needed
Menginap 6 malam pada bulan Juni 2021

10/10 Sangat Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Very convenient to local shops and attractions
Menginap 3 malam pada bulan Juni 2021